20 hours now.
Norton tells you to turn off system restore, so viruses
aren't in the restore files. It then deletes all restore
points. Then I installed SP1a after turning off NAV as
recommended.
I can no longer see a Maxtor Rr1A4x55c, a 15gig drive,
that I use exclusivly for all their important data.
XP Pro Device mangler sees it & says it's
working "properly", but won't populate the volume & no
drive letters show up, unless I'm in Admin tools,
computer management, Diskmanagement. That shows the drive
as dynamic & offline & it won't reactivate with a right
click.
System restore won't show the drive even after I follow
instructions in the KB article below. Chkdsk can't run on
the drive as it has no letter. I have even switched
controllers (IDE bus).
Maxtor system agent reports the drive as healthy status.
Fdisk isn't on XP but the command line replacement is
diskpart & that shows the drive, but no volume.
I'm not sure which disabled the drive the NAV update or
XP service pack, I even uninstalled SP1a. Unfortunately,
per Norton recommendation to disable sys restore, it
deletes all restore points, etc.
Here are two event logs that may be part of the issue:
1. dmboot: Failed to auto-import disk group
Computer1Dg0. All volumes in the disk group are not
available.
2. DCOM got error "The service cannot be started, either
because it is disabled or because it has no enabled
devices associated with it. " attempting to start the
service wuauserv with arguments "" in order to run the
server:
Any other ideas?? No I'm not going to reformat it.
~~~~~~~~~~~~~~~~~~~~
Knowledge Base article
System Restore Displays Duplicate Drives With Offline
Status
The information in this article applies to:
Microsoft Windows XP Professional
This article was previously published under Q306217
SYMPTOMSOffline".
CAUSE
This problem can occur if you convert the disk from a
Basic disk to a Dynamic disk.
RESOLUTION
To resolve this problem, turn System Restore off, and
then turn System Restore back on again:
Right-click My Computer, and then click Properties.
Click the System Restore tab, click to select the Turn
off System Restore on all drives check box, and then
click Apply.
Click to clear the Turn off System Restore on all drives
check box, and then click OK.
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