I have an unlimited dial up connection with my ISP: Tiscali. I set the PC
running in the morning to download videos from the internet but each time I
do I only manage to download about 31Mb before I get the message 'download
complete' when normally there's about 150Mb of the video left to download.
This usually happens after about 95 mins of downloading. Am I doing something
wrong? I appreciate any advice.

Diana, England wrote:

> I have an unlimited dial up connection with my ISP: Tiscali. I set
> the PC running in the morning to download videos from the internet but
> each time I do I only manage to download about 31Mb before I get the
> message 'download complete' when normally there's about 150Mb of the
> video left to download. This usually happens after about 95 mins of
> downloading. Am I doing something wrong? I appreciate any advice.

Check the modem's properties in Device Manager to see if it has an
Advanced setting of allowing Windows to turn off the device for power
management. I don't have any computers with modems, so I can't check
for you. This is often a problem with NIC's, and it couldn't hurt to
see if your modem has this, too. Also make sure you don't have
connection set to disconnect after x number of minutes of idleness.

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"

Thanks for the help. I checked my modem in device manager and it is not set
to turn off in power management or to disconnect after x number of minutes of
idleness and as it happens when I'm downloading I didn't this would happen.
Any other ideas?
Diana

"Malke" wrote:

> Diana, England wrote:
>
> > I have an unlimited dial up connection with my ISP: Tiscali. I set
> > the PC running in the morning to download videos from the internet but
> > each time I do I only manage to download about 31Mb before I get the
> > message 'download complete' when normally there's about 150Mb of the
> > video left to download. This usually happens after about 95 mins of
> > downloading. Am I doing something wrong? I appreciate any advice.
>
> Check the modem's properties in Device Manager to see if it has an
> Advanced setting of allowing Windows to turn off the device for power
> management. I don't have any computers with modems, so I can't check
> for you. This is often a problem with NIC's, and it couldn't hurt to
> see if your modem has this, too. Also make sure you don't have
> connection set to disconnect after x number of minutes of idleness.
>
> Malke
> --
> MS MVP - Windows Shell/User
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
>

Diana, England wrote:

> Thanks for the help. I checked my modem in device manager and it is
> not set to turn off in power management or to disconnect after x
> number of minutes of idleness and as it happens when I'm downloading I
> didn't this would happen. Any other ideas?
> Diana
>
> "Malke" wrote:
>
>> Diana, England wrote:
>>
>> > I have an unlimited dial up connection with my ISP: Tiscali. I set
>> > the PC running in the morning to download videos from the internet
>> > but each time I do I only manage to download about 31Mb before I
>> > get the message 'download complete' when normally there's about
>> > 150Mb of the video left to download. This usually happens after
>> > about 95 mins of downloading. Am I doing something wrong? I
>> > appreciate any advice.

Do you use any special connection software from Tiscali? If so, see if
there are updates. You might also check with Tiscali tech support;
perhaps this is a known issue. I'm sorry that I don't have more
specific help for you.

Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"

Malke,

Many thanks for your help. I'll try what you suggested, Diana x

"Malke" wrote:

> Diana, England wrote:
>
> > Thanks for the help. I checked my modem in device manager and it is
> > not set to turn off in power management or to disconnect after x
> > number of minutes of idleness and as it happens when I'm downloading I
> > didn't this would happen. Any other ideas?
> > Diana
> >
> > "Malke" wrote:
> >
> >> Diana, England wrote:
> >>
> >> > I have an unlimited dial up connection with my ISP: Tiscali. I set
> >> > the PC running in the morning to download videos from the internet
> >> > but each time I do I only manage to download about 31Mb before I
> >> > get the message 'download complete' when normally there's about
> >> > 150Mb of the video left to download. This usually happens after
> >> > about 95 mins of downloading. Am I doing something wrong? I
> >> > appreciate any advice.
>
> Do you use any special connection software from Tiscali? If so, see if
> there are updates. You might also check with Tiscali tech support;
> perhaps this is a known issue. I'm sorry that I don't have more
> specific help for you.
>
> Malke
> --
> MS MVP - Windows Shell/User
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic!"
>