Thanks D. Currie for your information. It was a great
help. I downloaded the diagnostic program from Seagate,
ran it on my video computer and, yep! my main hard-drive
is toast. I'll take all the info into my video vendor
Monday and hopefully they'll be able to load everything on
a new drive from my backup file. Thanks again for your
help. It always helps me when I know what's going on,
even if I can't fix it myself.
Tracy
>-----Original Message-----
>If it's a SMART failure, it has nothing to do with any of
the software on
>your computer. Your best bet, now that you've backed up,
is to go the
>website of your hard drive manufacturer, download their
diagnostic
>utilities, and run them. Then you can figure out if the
drive is under
>warranty.
>
>"Tracy Matern" <(E-Mail Removed)> wrote in message
>news:047901c35894$46e2ab10$(E-Mail Removed)...
>> My husband kindly asked the Windows website to scan my
>> video computer for the latest Windows XP Pro update to
>> prohibit the predicted dreaded attack and rebooted.
When
>> my new (less than 6 months old) video computer rebooted
>> there was a warning from Trend ChipAway Virous(R)
>> onGuard "Smart Failure predicted on primary
>> master:xxxxxx. Warning: Immediately back-up your data
and
>> replace your hard disk drive. A failyre may be
imminent."
>> I did a backup of my C drive to my E drive and then
tried
>> a check disk. The check disk stalled at Stage 4 of 5
47%
>> complete. After repeated tries following directions, I
>> can't get around the check disk...it won't stop. Do you
>> think my new hard drive is really in trouble or is it
>> something to do with the update? The main software I
have
>> on the computer is Premiere 6.5 and Matrox Tools
>> associated with a Matrox rt100 board plus DVedit and
>> Sonic's MyDVD.
>>
>> I've also tried a restoration to the previous
>> configuration but the computer ignores my keystrokes.
>>
>> Hope you can help,
>> Tracy
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