I have a document permanently stuck on the printer queue
in status 'deleting - printing'.

It completed printing all but the first page and then
froze.

No matter what I try - cancelling, changing status, re-
booting the PC even deleting the printer - the status
remains the same and I cannot get any other document to
print anymore.

I use Windows XP and an HP psc 2410 photosmart all-in-one
without any problems to date.

I trust there is a way to 'force clear' the print queue ?

Can anyone advise me how to solve this problem ?

See the instructions at Bruce Sanderson's website about cleanspl
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com


"Koen Van den Brande" <(E-Mail Removed)> wrote in message
news:1ccd01c4add5$f8f7b880$(E-Mail Removed)...
>I have a document permanently stuck on the printer queue
> in status 'deleting - printing'.
>
> It completed printing all but the first page and then
> froze.
>
> No matter what I try - cancelling, changing status, re-
> booting the PC even deleting the printer - the status
> remains the same and I cannot get any other document to
> print anymore.
>
> I use Windows XP and an HP psc 2410 photosmart all-in-one
> without any problems to date.
>
> I trust there is a way to 'force clear' the print queue ?
>
> Can anyone advise me how to solve this problem ?
>

Open Command Prompt
type:
net stop spooler <enter>
then type

net start spooler <enter>

Fixed mine, which was having the same problem.

"Cari (MS MVP)" wrote:

> See the instructions at Bruce Sanderson's website about cleanspl
> --
> Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
> www.coribright.com
>
>
> "Koen Van den Brande" <(E-Mail Removed)> wrote in message
> news:1ccd01c4add5$f8f7b880$(E-Mail Removed)...
> >I have a document permanently stuck on the printer queue
> > in status 'deleting - printing'.
> >
> > It completed printing all but the first page and then
> > froze.
> >
> > No matter what I try - cancelling, changing status, re-
> > booting the PC even deleting the printer - the status
> > remains the same and I cannot get any other document to
> > print anymore.
> >
> > I use Windows XP and an HP psc 2410 photosmart all-in-one
> > without any problems to date.
> >
> > I trust there is a way to 'force clear' the print queue ?
> >
> > Can anyone advise me how to solve this problem ?
> >
>
>
>
>

[bhuston83]

One other thing to try, if stopping and starting the spooler service doesnt work is to go into the C:\Windows\system32\spool\ folder and right click on the PRINTERS folder, remove the read-only bit in the properties. Then try to stop and start the spooler service.