I have Windows XP Home SP3 fully upgraded and everything but my System
Restore work fines.

No matter how I attempt to access the System Restore program, through Safe
Mode or otherwise, I cannot. I keep getting unhelpful messages but no error
code, i.e.,

'Run a DLL as an App has encountered a problem and needs to close'. On
closing this message I get another window, 'Dr Watson Postmortem debugger has
encountered a problem and needs to close'.

That's it! My hard drive is new and has plenty of room.

Somehow, perhaps by using anti-malware or registry cleaning programs, I have
caused a problem. Can anyone help?

Threaders wrote:

> I have Windows XP Home SP3 fully upgraded and everything but my System
> Restore work fines.
>
> No matter how I attempt to access the System Restore program, through Safe
> Mode or otherwise, I cannot. I keep getting unhelpful messages but no
> error code, i.e.,
>
> 'Run a DLL as an App has encountered a problem and needs to close'. On
> closing this message I get another window, 'Dr Watson Postmortem debugger
> has encountered a problem and needs to close'.
>
> That's it! My hard drive is new and has plenty of room.
>
> Somehow, perhaps by using anti-malware or registry cleaning programs, I
> have caused a problem. Can anyone help?

Some suggestions:

A. Repair System Restore - The command-line parameter is case sensitive:

1. Insert the Windows XP CD
2. Click [Start] [Run]
3. Type the following command and press Enter "rundll32.exe
advpack.dll,LaunchINFSection C:\Windows\Inf\sr.inf" [Case Sensitive]

System Restore core files should be reinstalled. Alternately, you may also
open Windows Explorer, navigate to "C:\Windows\Inf" folder and right-click
sr.inf (choose Install) (sr.inf shows up as sr in windows explorer).

B. System Restore disabled, probably by malware:

HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\SystemRestore
In the right-pane, delete the value "DisableConfig".

C. The System Restore Utility May Be Suspended on a System Drive Even Though
There Is Enough Disk Space -
http://support.microsoft.com/default.aspx?kbid=299904

D. Further information about System Restore from MVP Bert Kinney:
http://bertk.mvps.org

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

Perhaps this might help
http://xphelpandsupport.mvps.org/how...stem_resto.htm

--

--
John Barnett MVP
Windows XP Associate Expert
Windows Desktop Experience

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org
Web: http://www.silversurfer-guide.com

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..


"Threaders" <(E-Mail Removed)> wrote in message
news:9EE9C26A-7F1F-4973-A7A6-(E-Mail Removed)...
> I have Windows XP Home SP3 fully upgraded and everything but my System
> Restore work fines.
>
> No matter how I attempt to access the System Restore program, through Safe
> Mode or otherwise, I cannot. I keep getting unhelpful messages but no
> error
> code, i.e.,
>
> 'Run a DLL as an App has encountered a problem and needs to close'. On
> closing this message I get another window, 'Dr Watson Postmortem debugger
> has
> encountered a problem and needs to close'.
>
> That's it! My hard drive is new and has plenty of room.
>
> Somehow, perhaps by using anti-malware or registry cleaning programs, I
> have
> caused a problem. Can anyone help?

Thanks to those who answered. I do not recall receiving a MS XP disk with my
PC when I unpacked it and could not find one. It would have been SP1 anyway.
After some jiggery-pockery with another of my PC's, I managed to copy across
the relevant files and complete the reinstallation. It worked.
Best wishes
Threaders.

"Threaders" wrote:

> I have Windows XP Home SP3 fully upgraded and everything but my System
> Restore work fines.
>
> No matter how I attempt to access the System Restore program, through Safe
> Mode or otherwise, I cannot. I keep getting unhelpful messages but no error
> code, i.e.,
>
> 'Run a DLL as an App has encountered a problem and needs to close'. On
> closing this message I get another window, 'Dr Watson Postmortem debugger has
> encountered a problem and needs to close'.
>
> That's it! My hard drive is new and has plenty of room.
>
> Somehow, perhaps by using anti-malware or registry cleaning programs, I have
> caused a problem. Can anyone help?

Hi, and many thanks for your fine reply. How do I go about completing your
answer at B. ? I would be grateful if you could expand in layman's terms!
What is the 'right-pane'?

"Malke" wrote:

> Threaders wrote:
>
> > I have Windows XP Home SP3 fully upgraded and everything but my System
> > Restore work fines.
> >
> > No matter how I attempt to access the System Restore program, through Safe
> > Mode or otherwise, I cannot. I keep getting unhelpful messages but no
> > error code, i.e.,
> >
> > 'Run a DLL as an App has encountered a problem and needs to close'. On
> > closing this message I get another window, 'Dr Watson Postmortem debugger
> > has encountered a problem and needs to close'.
> >
> > That's it! My hard drive is new and has plenty of room.
> >
> > Somehow, perhaps by using anti-malware or registry cleaning programs, I
> > have caused a problem. Can anyone help?
>
> Some suggestions:
>
> A. Repair System Restore - The command-line parameter is case sensitive:
>
> 1. Insert the Windows XP CD
> 2. Click [Start] [Run]
> 3. Type the following command and press Enter "rundll32.exe
> advpack.dll,LaunchINFSection C:\Windows\Inf\sr.inf" [Case Sensitive]
>
> System Restore core files should be reinstalled. Alternately, you may also
> open Windows Explorer, navigate to "C:\Windows\Inf" folder and right-click
> sr.inf (choose Install) (sr.inf shows up as sr in windows explorer).
>
> B. System Restore disabled, probably by malware:
>
> HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\SystemRestore
> In the right-pane, delete the value "DisableConfig".
>
> C. The System Restore Utility May Be Suspended on a System Drive Even Though
> There Is Enough Disk Space -
> http://support.microsoft.com/default.aspx?kbid=299904
>
> D. Further information about System Restore from MVP Bert Kinney:
> http://bertk.mvps.org
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> FAQ - http://www.elephantboycomputers.com/#FAQ
>
>

Threaders wrote:
> Thanks to those who answered. I do not recall receiving a MS XP disk with my
> PC when I unpacked it and could not find one. It would have been SP1 anyway.
> After some jiggery-pockery with another of my PC's, I managed to copy across
> the relevant files and complete the reinstallation. It worked.
> Best wishes
> Threaders.
>
Good to hear that "jiggery-pockery" really works! I hadn't heard that
term before.

Bo;;

It's amazing, Bill, what a little jiggery pockery can achieve:-)

--

--
John Barnett MVP
Windows XP Associate Expert
Windows Desktop Experience

Web: http://xphelpandsupport.mvps.org
Web: http://vistasupport.mvps.org
Web: http://www.silversurfer-guide.com

The information in this mail/post is supplied "as is". No warranty of any
kind, either expressed or implied, is made in relation to the accuracy,
reliability or content of this mail/post. The Author shall not be liable for
any direct, indirect, incidental or consequential damages arising out of the
use of, or inability to use, information or opinions expressed in this
mail/post..


"Bill Sharpe" <(E-Mail Removed)> wrote in message
news:#(E-Mail Removed)...
> Threaders wrote:
>> Thanks to those who answered. I do not recall receiving a MS XP disk with
>> my PC when I unpacked it and could not find one. It would have been SP1
>> anyway. After some jiggery-pockery with another of my PC's, I managed to
>> copy across the relevant files and complete the reinstallation. It
>> worked.
>> Best wishes
>> Threaders.
>>
> Good to hear that "jiggery-pockery" really works! I hadn't heard that term
> before.
>
> Bo;;

On Tue, 11 Nov 2008 05:25:01 -0800, Threaders
<(E-Mail Removed)> wrote:

>I have Windows XP Home SP3 fully upgraded and everything but my System
>Restore work fines.
>
>No matter how I attempt to access the System Restore program, through Safe
>Mode or otherwise, I cannot. I keep getting unhelpful messages but no error
>code, i.e.,
>
>'Run a DLL as an App has encountered a problem and needs to close'. On
>closing this message I get another window, 'Dr Watson Postmortem debugger has
>encountered a problem and needs to close'.
>
>That's it! My hard drive is new and has plenty of room.
>
>Somehow, perhaps by using anti-malware or registry cleaning programs, I have
>caused a problem. Can anyone help?

D/l and use ERUNT system ( free ) and use that instead ; makes a
system backup every day .