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How do I reload when I can't start computer?

 
 
Me
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      20th Nov 2003
I had 2 viruses (goabot and lovesan) on my computer and
when I was trying to remove it another one came (blaster
variant I think) and now windows won't load.
I turn it on and the words appear offering me to start in
safe mode or proper mode. The clock ticks down and when
it gets to 0 it freezes. If I select safe and press enter
then a directory listing appears (in dos format) for
system 32 directory. then it stops and then nothing
happens. I've booted up using reset and actual power off
button but it doesn't change. I even boot up with windows
cd in drive but doesn't change.
What do I do now? Please help.
..


 
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Michael Leon [MSFT]
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      20th Nov 2003
Unfortunately it sounds like your OS is tanked. (3 virus' at one time! Wow!
You need an anti-virus badly!) The combination of the three probably trashed
the boot sector or some major files.

I recommend re-installing the OS and then purchasing a good anti-virus
program, and never open any email spam!

good luck!

--
Michael Leon
Microsoft Printing, Imaging and Fax Team

This posting is provided "AS IS" with no warranties, and confers no rights.
Please do not send email directly to this alias. This alias is for newsgroup
purposes only.'


"Me" <(E-Mail Removed)> wrote in message
news:071b01c3aef9$d6175950$(E-Mail Removed)...
> I had 2 viruses (goabot and lovesan) on my computer and
> when I was trying to remove it another one came (blaster
> variant I think) and now windows won't load.
> I turn it on and the words appear offering me to start in
> safe mode or proper mode. The clock ticks down and when
> it gets to 0 it freezes. If I select safe and press enter
> then a directory listing appears (in dos format) for
> system 32 directory. then it stops and then nothing
> happens. I've booted up using reset and actual power off
> button but it doesn't change. I even boot up with windows
> cd in drive but doesn't change.
> What do I do now? Please help.
> .
>
>



 
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Jack Gillis
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Posts: n/a
 
      20th Nov 2003
See my suggestion in reply to your post over in WindowsXP.general

Good luck.

Me wrote:
> I had 2 viruses (goabot and lovesan) on my computer and
> when I was trying to remove it another one came (blaster
> variant I think) and now windows won't load.
> I turn it on and the words appear offering me to start in
> safe mode or proper mode. The clock ticks down and when
> it gets to 0 it freezes. If I select safe and press enter
> then a directory listing appears (in dos format) for
> system 32 directory. then it stops and then nothing
> happens. I've booted up using reset and actual power off
> button but it doesn't change. I even boot up with windows
> cd in drive but doesn't change.
> What do I do now? Please help.
> .



 
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