Outlook 2000 locked up so I closed the program and restarted windows. Outlook
wouldn't open the >pst file so I created a new one and tried to import the
old one.
I get the error message "Properties for this information service must be
defined prior to use" followed by an access denied message on the PST

I have verified that the file is not checked as Read Only.
I have verified that I have full control of the file
I have tried to make a backup of the PST but it won't let me copy the
file anywhere as either the user or administrator. Although I can not
copy the file I can rename the file and I can move the file
I tried to burn the PST to a CD but get an error message that the file
has been changed or deleted. Yes Outlook was closed
I tried running ScanPST but got an error message that an unregistered error
prevented it from accessing the file

See if this article helps: http://www.slipstick.com/problems/scanpst.asp

--
Jocelyn Fiorello

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***


"Eric" wrote:

> Outlook 2000 locked up so I closed the program and restarted windows. Outlook
> wouldn't open the >pst file so I created a new one and tried to import the
> old one.
> I get the error message "Properties for this information service must be
> defined prior to use" followed by an access denied message on the PST
>
> I have verified that the file is not checked as Read Only.
> I have verified that I have full control of the file
> I have tried to make a backup of the PST but it won't let me copy the
> file anywhere as either the user or administrator. Although I can not
> copy the file I can rename the file and I can move the file
> I tried to burn the PST to a CD but get an error message that the file
> has been changed or deleted. Yes Outlook was closed
> I tried running ScanPST but got an error message that an unregistered error
> prevented it from accessing the file
>

You can use Inbox Repair tool which is used to repair corrupted file
of pst. To run Inbox repair tool fallow the steps:
1. Click on start goes to the search then click on files or folders
option.
2. In search box type scanpst.exe.
3. Double click on the scanpst.exe file to open the inbox repair tool.
4. Then enter the location of Pst file and its name or browse it for
the path.
5. Then start to repair.
This way you can repair your pst file.
But if your file is badly damaged you may not able to repair it. At
that time you can use some software. You can try a tool called <a
href="http://www.datanumen.com/aor/ ">Advanced Outlook Repair</a> to
repair your PST file. It is a powerful tool to recover messages,
folders and other objects from corrupt or damaged Microsoft Outlook
PST files.