I was able to back up my computer before it crashed. I had a personal folder
that I cannot find and I need the emails. I did find a .pst file but I
cannot open it. Please help.

how large was the pst? What is the date stamp on it? That is where the
messages and other data are stored.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-(E-Mail Removed)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)


"Courtney" <(E-Mail Removed)> wrote in message
news:781FD63C-FEC9-40D7-8BEB-(E-Mail Removed)...
> I was able to back up my computer before it crashed. I had a personal
> folder
> that I cannot find and I need the emails. I did find a .pst file but I
> cannot open it. Please help.

What means "cannot"; what happens if you try? How do you open it, b.t.w?

Was Outlook closed when you ran the backup?

What's your Outlook version?

Courtney wrote:
> I was able to back up my computer before it crashed. I had a personal folder
> that I cannot find and I need the emails. I did find a .pst file but I
> cannot open it. Please help.

Do you get any errors when you try to open it and also how are you trying to
open it, you may need to use PST repair if it is corrupted.



"Pat Willener" wrote:

> What means "cannot"; what happens if you try? How do you open it, b.t.w?
>
> Was Outlook closed when you ran the backup?
>
> What's your Outlook version?
>
> Courtney wrote:
> > I was able to back up my computer before it crashed. I had a personal folder
> > that I cannot find and I need the emails. I did find a .pst file but I
> > cannot open it. Please help.
>

I just realized that what I thought was a Personal Folder was actually a
folder that I created in my MAILBOX (where drafts, junk mail and my inbox
reside). When I created a TEST personal folder in the actual PERSONAL
FOLDERS subset I found my test folder in my C: drive. So my question should
be "can you retrieve folders from your Mailbox if you have backed up your
computer?" Thanks in advance!

"Diane Poremsky" wrote:

> how large was the pst? What is the date stamp on it? That is where the
> messages and other data are stored.
>
> --
> Diane Poremsky [MVP - Outlook]
> Author, Teach Yourself Outlook 2003 in 24 Hours
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-(E-Mail Removed)
>
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
> Subscribe to Exchange Messaging Outlook newsletter:
> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
>
> "Courtney" <(E-Mail Removed)> wrote in message
> news:781FD63C-FEC9-40D7-8BEB-(E-Mail Removed)...
> > I was able to back up my computer before it crashed. I had a personal
> > folder
> > that I cannot find and I need the emails. I did find a .pst file but I
> > cannot open it. Please help.
>

I just realized that what I thought was a Personal Folder was actually a
folder that I created in my MAILBOX (where drafts, junk mail and my inbox
reside). When I created a TEST personal folder in the actual PERSONAL
FOLDERS subset I found my test folder in my C: drive. So my question should
be "can you retrieve folders from your Mailbox if you have backed up your
computer?" Thanks in advance!

"Mike" wrote:

> Do you get any errors when you try to open it and also how are you trying to
> open it, you may need to use PST repair if it is corrupted.
>
>
>
> "Pat Willener" wrote:
>
> > What means "cannot"; what happens if you try? How do you open it, b.t.w?
> >
> > Was Outlook closed when you ran the backup?
> >
> > What's your Outlook version?
> >
> > Courtney wrote:
> > > I was able to back up my computer before it crashed. I had a personal folder
> > > that I cannot find and I need the emails. I did find a .pst file but I
> > > cannot open it. Please help.
> >

I just realized that what I thought was a Personal Folder was actually a
folder that I created in my MAILBOX (where drafts, junk mail and my inbox
reside). When I created a TEST personal folder in the actual PERSONAL
FOLDERS subset I found my test folder in my C: drive. So my question should
be "can you retrieve folders from your Mailbox if you have backed up your
computer?" Thanks in advance!

"Pat Willener" wrote:

> What means "cannot"; what happens if you try? How do you open it, b.t.w?
>
> Was Outlook closed when you ran the backup?
>
> What's your Outlook version?
>
> Courtney wrote:
> > I was able to back up my computer before it crashed. I had a personal folder
> > that I cannot find and I need the emails. I did find a .pst file but I
> > cannot open it. Please help.
>