OK, thank you Robert. I did a search on my computer and did find a file with
a .srs in the name. It wouldn't let me open the file- I got the "Windows
needs to know what program created it" message, and Outlook was not even
listed in the drop down menu of programs to choose from...strange. Anyway, I
was able to select it in the search window list and rename it, which I did by
backspacing over "srs" and typing old, which caused it to just revert to
"Outlook" in the list with no extension after it. It didn't work, Outlook
still not sending/receiving on startup.
"Roady [MVP]" wrote:
> You can find your srs-file here;
> C:\Documents and Settings\%username%\Application Data\Microsoft\Outlook
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "Mango" <(E-Mail Removed)> wrote in message
> news:EA06082B-E17B-4E8C-B29B-(E-Mail Removed)...
> > I don't know what an srs file is, much less how to locate one. When I
> > searched srs file in the help menu, nothing specific came up. I tried
> > using
> > the Find button, but to no avail. I don't know what a "mail profile" is.
> >
> > "Roady [MVP]" wrote:
> >
> >> Locate the srs-file of your mail profile and rename it to .old
> >>
> >> --
> >> Robert Sparnaaij [MVP-Outlook]
> >> Coauthor, Configuring Microsoft Outlook 2003
> >> http://www.howto-outlook.com/
> >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >>
> >> http://www.msoutlook.info/
> >> Real World Questions, Real World Answers
> >>
> >> -----
> >>
> >> "Mango" <(E-Mail Removed)> wrote in message
> >> news:81C9E3DD-0D35-44FF-9708-(E-Mail Removed)...
> >> > I read and tried a couple of solutions posted to this question, but I
> >> > still
> >> > can't get Outlook to send/receive on start up. I recently did a System
> >> > Restore on my computer and so I'm sure that has something to do with
> >> > it. I
> >> > set up my accounts exactly as I did before, I'm not sure how to
> >> > proceed.
> >>