when I first open outlook it fails to remember my password (contained in the
box that also includes my username and popserver info) even though I check
"save to password list."

Jan <(E-Mail Removed)> wrote:

> when I first open outlook it fails to remember my password (contained
> in the box that also includes my username and popserver info) even
> though I check "save to password list."

Outlook version? WIndows version?
--
Brian Tillman

Hi Brian,

I have the ame issue as this lady and wonder if you can help. Evertime I
load up Outlook it asks me for my paswords for each POP account again. I put
in the passwords and tick ave to pasword list. I chck in my accounts to see
that they have been updated, and they have.
I then close down outlook and when re-opening the passwords ha gone again.

HELP!!!

I am using Outlook 2002 and Windows Vista.

All has been OK for 2 weeks and this problem just started 2 days ago. I did
download something caled bearshare on the same day and I wonder if that woul
be the reason.


Thanks very much for your time

Robin


"Brian Tillman" wrote:

> Jan <(E-Mail Removed)> wrote:
>
> > when I first open outlook it fails to remember my password (contained
> > in the box that also includes my username and popserver info) even
> > though I check "save to password list."
>
> Outlook version? WIndows version?
> --
> Brian Tillman
>

cof <(E-Mail Removed)> wrote:

> I have the ame issue as this lady and wonder if you can help.
> Evertime I load up Outlook it asks me for my paswords for each POP
> account again. I put in the passwords and tick ave to pasword list.
> I chck in my accounts to see that they have been updated, and they
> have.
> I then close down outlook and when re-opening the passwords ha gone
> again.
>
> HELP!!!
>
> I am using Outlook 2002 and Windows Vista.

Outlook 2002 is incompatible with Vista and this is one of the primary
symptoms. I know of no way to work around it.
--
Brian Tillman [MVP-Outlook]

"Brian Tillman" wrote:

> cof <(E-Mail Removed)> wrote:
>
> > I have the ame issue as this lady and wonder if you can help.
> > Evertime I load up Outlook it asks me for my paswords for each POP
> > account again. I put in the passwords and tick ave to pasword list.
> > I chck in my accounts to see that they have been updated, and they
> > have.
> > I then close down outlook and when re-opening the passwords ha gone
> > again.
> >
> > HELP!!!
> >
> > I am using Outlook 2002 and Windows Vista.
>
> Outlook 2002 is incompatible with Vista and this is one of the primary
> symptoms. I know of no way to work around it.
> --
> Brian Tillman [MVP-Outlook]
>
>

>
> Outlook 2002 is incompatible with Vista and this is one of the primary
> symptoms. I know of no way to work around it.
> --
> Brian Tillman [MVP-Outlook]
>
>

There is a support article on this, #290684, at
http://support.microsoft.com/default.aspx/kb/290684. Problem is I can't make
it work on my vista o/s. This problem of not remembering passwoords has
plagued me for years now, I was excited to find the fix, but now can't make
it work in Vista.

Specifically, when I try to access the relevant registry key I get the
message "Registry Editor could not set security in the key currently
selected, or some of its subkeys". Then when I try to delete the S-1-5-21
etc. subkey I get the message "Cannot delete subkey...Error while deleting
key".

I have tried to delete the key while logged in as user and administrator,
but no luck.

Any ideas would be much appreciated. This is a very frustrating bug.

Ralph <(E-Mail Removed)> wrote:

> There is a support article on this, #290684, at
> http://support.microsoft.com/default.aspx/kb/290684. Problem is I
> can't make it work on my vista o/s. This problem of not remembering
> passwoords has plagued me for years now, I was excited to find the
> fix, but now can't make it work in Vista.

That's because Vista doesn't have the same Protected Storage Subsystem that
Windows XP had.

> Specifically, when I try to access the relevant registry key I get the
> message "Registry Editor could not set security in the key currently
> selected, or some of its subkeys". Then when I try to delete the
> S-1-5-21 etc. subkey I get the message "Cannot delete subkey...Error
> while deleting key".
>
> I have tried to delete the key while logged in as user and
> administrator, but no luck.

Does the referenced key exist? If so, right-click it and examine the
security. Does Aministrator have permission?
--
Brian Tillman [MVP-Outlook]

Has anyone gotten this solution (
http://support.microsoft.com/default.aspx/kb/290684.) to work and fixed the
Outlook 2002 problem of passwords being dropped? Instruction in the solution
seem to address all operating systems except Vista - which is where the
problem occurs??

"Brian Tillman" wrote:

> Ralph <(E-Mail Removed)> wrote:
>
> > There is a support article on this, #290684, at
> > http://support.microsoft.com/default.aspx/kb/290684. Problem is I
> > can't make it work on my vista o/s. This problem of not remembering
> > passwoords has plagued me for years now, I was excited to find the
> > fix, but now can't make it work in Vista.
>
> That's because Vista doesn't have the same Protected Storage Subsystem that
> Windows XP had.
>
> > Specifically, when I try to access the relevant registry key I get the
> > message "Registry Editor could not set security in the key currently
> > selected, or some of its subkeys". Then when I try to delete the
> > S-1-5-21 etc. subkey I get the message "Cannot delete subkey...Error
> > while deleting key".
> >
> > I have tried to delete the key while logged in as user and
> > administrator, but no luck.
>
> Does the referenced key exist? If so, right-click it and examine the
> security. Does Aministrator have permission?
> --
> Brian Tillman [MVP-Outlook]
>
>

photog48 <(E-Mail Removed)> wrote:

> Has anyone gotten this solution (
> http://support.microsoft.com/default.aspx/kb/290684.) to work and
> fixed the Outlook 2002 problem of passwords being dropped?
> Instruction in the solution seem to address all operating systems
> except Vista - which is where the problem occurs??

Vista doesn't have the Protected Storage Subsystem registry entries, so that
solution can't work.
--
Brian Tillman [MVP-Outlook]