Hi,

I tried sending an email with a MPG file attached. The file size is 15MB,
which apparently is too large for my email provider to transmit. I receive
the "Outlook Send/Receive Progress" window from Outlook periodically and in
the Errors tab it'll say: the message cannot be sent because of error #552
maximum message size exceeded.

I'm using Outlook 2003 on Windows XP and my email provider is Comcast.

Now here's the problem: I can't get rid of the outgoing message. It's just
perpetually trying to send. If I right-click on the email in my Outbox and
select delete nothing happens. If I double click the message to try and open
it, I get a message stating that I cannot open the item because Outlook has
already begun transmitting it. All the while, I continue to receive the
status popup box stating that the message cannot be sent. I've even tried
switching to "offline" mode with no success.

How do I go about deleting this message, or at least have Outlook stop
attempting to deliver it? I don't want to continue to receive the popup box
with the error message.

Thanks,
Manuel

"Manuel" <(E-Mail Removed)> wrote in message
news:6ECC6F63-C3E8-4D2E-87F2-(E-Mail Removed)...
> I tried sending an email with a MPG file attached. The file size is 15MB,
> which apparently is too large for my email provider to transmit. I
> receive
> the "Outlook Send/Receive Progress" window from Outlook periodically and
> in
> the Errors tab it'll say: the message cannot be sent because of error #552
> maximum message size exceeded.

<snip>

File - Work Offline.
Wait 5 minutes.
Try to delete message.
If it still fails, File - Exit.
Wait 5 minutes.
Restart Outlook, stay offline.
Try to delete message.
--
f.h.

Worked like a charm! Thanks.

"F. H. Muffman" wrote:

> "Manuel" <(E-Mail Removed)> wrote in message
> news:6ECC6F63-C3E8-4D2E-87F2-(E-Mail Removed)...
> > I tried sending an email with a MPG file attached. The file size is 15MB,
> > which apparently is too large for my email provider to transmit. I
> > receive
> > the "Outlook Send/Receive Progress" window from Outlook periodically and
> > in
> > the Errors tab it'll say: the message cannot be sent because of error #552
> > maximum message size exceeded.
>
> <snip>
>
> File - Work Offline.
> Wait 5 minutes.
> Try to delete message.
> If it still fails, File - Exit.
> Wait 5 minutes.
> Restart Outlook, stay offline.
> Try to delete message.
> --
> f.h.
>
>

I have the same problem except I'm using 2007. I tried sending an email and
it apparently is too large. It has sat ain my outbox for a couple hours. I
tried following the advice previously listed to no avail. I have remained
offline and rebooted as well. Any more suggestions?


"Manuel" wrote:

> Hi,
>
> I tried sending an email with a MPG file attached. The file size is 15MB,
> which apparently is too large for my email provider to transmit. I receive
> the "Outlook Send/Receive Progress" window from Outlook periodically and in
> the Errors tab it'll say: the message cannot be sent because of error #552
> maximum message size exceeded.
>
> I'm using Outlook 2003 on Windows XP and my email provider is Comcast.
>
> Now here's the problem: I can't get rid of the outgoing message. It's just
> perpetually trying to send. If I right-click on the email in my Outbox and
> select delete nothing happens. If I double click the message to try and open
> it, I get a message stating that I cannot open the item because Outlook has
> already begun transmitting it. All the while, I continue to receive the
> status popup box stating that the message cannot be sent. I've even tried
> switching to "offline" mode with no success.
>
> How do I go about deleting this message, or at least have Outlook stop
> attempting to deliver it? I don't want to continue to receive the popup box
> with the error message.
>
> Thanks,
> Manuel
>

s. <(E-Mail Removed)> wrote:

> I have the same problem except I'm using 2007. I tried sending an
> email and it apparently is too large. It has sat ain my outbox for a
> couple hours. I tried following the advice previously listed to no
> avail. I have remained offline and rebooted as well. Any more
> suggestions?

Reboot your PC with the network cable unplugged. You should then be able to
start Outlook and delete the message.
--
Brian Tillman [MVP-Outlook]