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How do i get rid Junk mail folder items although none are there?

 
 
Ladycy
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      19th May 2009
My Junk email folder for Outlook shows that I have 4294967294 messages
although when you click on the folder there are none. This occured after my
Outlook errors showing I needed to run scanpst.exe or "inbox repair tool".
How can I get rid of these?
 
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Russ Valentine [MVP-Outlook]
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      19th May 2009
Seems to me that running the Inbox Repair Tool might be a good place to
start, don't you think? Or was there some other question you meant to ask?
--
Russ Valentine
[MVP-Outlook]
"Ladycy" <(E-Mail Removed)> wrote in message
news:5DBE7808-CCFB-419C-84F8-(E-Mail Removed)...
> My Junk email folder for Outlook shows that I have 4294967294 messages
> although when you click on the folder there are none. This occured after
> my
> Outlook errors showing I needed to run scanpst.exe or "inbox repair tool".
> How can I get rid of these?


 
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Ladycy
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      19th May 2009
Sorry, but I got these after I ran the inbox repair tool. These were not
there before. I have had a few problems with my deleted items not being
removed and telling me to run the inbox repair tool. This last time when I
did this, it created this additional error now in my junk email folder. I
have tried running the inbox repair again, but it did not remove the so
called items from the folder tab showing I have them.

"Russ Valentine [MVP-Outlook]" wrote:

> Seems to me that running the Inbox Repair Tool might be a good place to
> start, don't you think? Or was there some other question you meant to ask?
> --
> Russ Valentine
> [MVP-Outlook]
> "Ladycy" <(E-Mail Removed)> wrote in message
> news:5DBE7808-CCFB-419C-84F8-(E-Mail Removed)...
> > My Junk email folder for Outlook shows that I have 4294967294 messages
> > although when you click on the folder there are none. This occured after
> > my
> > Outlook errors showing I needed to run scanpst.exe or "inbox repair tool".
> > How can I get rid of these?

>
>

 
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Russ Valentine [MVP-Outlook]
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Posts: n/a
 
      20th May 2009
Seems to me that you should have provided a clear and accurate description
of your problem if you expected us to help from the distance of a newsgroup.
--
Russ Valentine
[MVP-Outlook]
"Ladycy" <(E-Mail Removed)> wrote in message
news:A0BCAC35-DC81-4B0B-B127-(E-Mail Removed)...
> Sorry, but I got these after I ran the inbox repair tool. These were not
> there before. I have had a few problems with my deleted items not being
> removed and telling me to run the inbox repair tool. This last time when
> I
> did this, it created this additional error now in my junk email folder. I
> have tried running the inbox repair again, but it did not remove the so
> called items from the folder tab showing I have them.
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Seems to me that running the Inbox Repair Tool might be a good place to
>> start, don't you think? Or was there some other question you meant to
>> ask?
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Ladycy" <(E-Mail Removed)> wrote in message
>> news:5DBE7808-CCFB-419C-84F8-(E-Mail Removed)...
>> > My Junk email folder for Outlook shows that I have 4294967294 messages
>> > although when you click on the folder there are none. This occured
>> > after
>> > my
>> > Outlook errors showing I needed to run scanpst.exe or "inbox repair
>> > tool".
>> > How can I get rid of these?

>>
>>


 
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Ladycy
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Posts: n/a
 
      20th May 2009
Why are you being so mean and hurtful? I thought this was a community to
help people not beat them down, just because they do not describe things to
your satisfacation. They only give you 8-10 words to come up with a
question. I am new to these groups and feel I did my best. Please try to be
helpful or don't answer the question if you just want to be spiteful.

"Russ Valentine [MVP-Outlook]" wrote:

> Seems to me that running the Inbox Repair Tool might be a good place to
> start, don't you think? Or was there some other question you meant to ask?
> --
> Russ Valentine
> [MVP-Outlook]
> "Ladycy" <(E-Mail Removed)> wrote in message
> news:5DBE7808-CCFB-419C-84F8-(E-Mail Removed)...
> > My Junk email folder for Outlook shows that I have 4294967294 messages
> > although when you click on the folder there are none. This occured after
> > my
> > Outlook errors showing I needed to run scanpst.exe or "inbox repair tool".
> > How can I get rid of these?

>
>

 
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Russ Valentine [MVP-Outlook]
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Posts: n/a
 
      20th May 2009
I have no idea to what "community" you are referring. Your post appeared in
a Microsoft end user NNTP newsgroup which provides ample opportunity for you
to explain your problem with as many words and in as much detail as required
using the following guidelines:
http://support.microsoft.com/?id=555375
If you are using some lame web based interface the I apologize and
respectfully request that warn us when you don't know how to post you learn
how to use support newsgroups using an appropriate NNTP interface.
--
Russ Valentine
[MVP-Outlook]
"Ladycy" <(E-Mail Removed)> wrote in message
news:BB3E4ED6-0779-4750-9E53-(E-Mail Removed)...
> Why are you being so mean and hurtful? I thought this was a community to
> help people not beat them down, just because they do not describe things
> to
> your satisfacation. They only give you 8-10 words to come up with a
> question. I am new to these groups and feel I did my best. Please try to
> be
> helpful or don't answer the question if you just want to be spiteful.
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Seems to me that running the Inbox Repair Tool might be a good place to
>> start, don't you think? Or was there some other question you meant to
>> ask?
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Ladycy" <(E-Mail Removed)> wrote in message
>> news:5DBE7808-CCFB-419C-84F8-(E-Mail Removed)...
>> > My Junk email folder for Outlook shows that I have 4294967294 messages
>> > although when you click on the folder there are none. This occured
>> > after
>> > my
>> > Outlook errors showing I needed to run scanpst.exe or "inbox repair
>> > tool".
>> > How can I get rid of these?

>>
>>


 
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Pat Willener
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Posts: n/a
 
      20th May 2009
Some people here are more direct than others, but nobody is
intentionally mean or hurtful.

Regarding your problem, I would suggest you run scanpst one more time;
make sure that Outlook is closed when you do it.

Ladycy wrote:
> Why are you being so mean and hurtful? I thought this was a community to
> help people not beat them down, just because they do not describe things to
> your satisfacation. They only give you 8-10 words to come up with a
> question. I am new to these groups and feel I did my best. Please try to be
> helpful or don't answer the question if you just want to be spiteful.
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Seems to me that running the Inbox Repair Tool might be a good place to
>> start, don't you think? Or was there some other question you meant to ask?
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Ladycy" <(E-Mail Removed)> wrote in message
>> news:5DBE7808-CCFB-419C-84F8-(E-Mail Removed)...
>>> My Junk email folder for Outlook shows that I have 4294967294 messages
>>> although when you click on the folder there are none. This occured after
>>> my
>>> Outlook errors showing I needed to run scanpst.exe or "inbox repair tool".
>>> How can I get rid of these?

 
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Brian Tillman [MVP - Outlook]
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Posts: n/a
 
      20th May 2009
"Ladycy" <(E-Mail Removed)> wrote in message
news:5DBE7808-CCFB-419C-84F8-(E-Mail Removed)...

> My Junk email folder for Outlook shows that I have 4294967294 messages
> although when you click on the folder there are none. This occured after my
> Outlook errors showing I needed to run scanpst.exe or "inbox repair tool".
> How can I get rid of these?


In addition to what Pat says, did you see if you could right-click the Junk
E-mail folder and choose Empty?
--
Brian Tillman [MVP-Outlook]

 
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New Member
Join Date: Mar 2011
Posts: 1
 
      3rd Mar 2011
I too had the same problem as initiated by this thread. There were supposedly 26 unread entries listed in my Junk E-mail folder and they had been there for some time; however, after opening the folder, none were visible. I right-clicked on the folder and was able to successfully remove this volume.

Brian-thanks very much for posting the solution that worked for me!
 
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