I read it, but thought that to prevent confusion, that
posting both answers, those poor souls with OEM branded CDs
would not bother asking MS to replace their CDs. Also, I
posted the MSKB article link.
And if they knew how to replace the CD twice, why did they
forget?
"Yves Leclerc" <(E-Mail Removed)> wrote in
message news:(E-Mail Removed)...
| Jim,
|
|
| You did not read the original post! MS had replaced the
XP CD twice
| already.
|
|
| "Jim Macklin" <p51mustang[threeX12]@xxxhotmail.calm> wrote
in message
| news:(E-Mail Removed)...
| > You can make a copy(copies) of the CD for backup. I
would
| > use the copy for daily use and keep a copy at home and
put
| > the original in a bank vault.
| >
| > If the CD is a retail full or upgrade, MS will replace
it,
| > there may be a service/shipping fee.
| >
| > If it is an OEM CD supplied with a new computer, such as
| > Dell or Gateway, you'll need to contact them.
| >
| > See
| >
http://support.microsoft.com/default...5BLN%5D;326246
| >
| >
| > "George" <(E-Mail Removed)> wrote in
| > message news:051001c3dcae$6bc66450$(E-Mail Removed)...
| > | I need a phone number or internet contact to order a
| > | replacement Windows XP home disk that has gotten
damaged.
| > | My daughters computer crashed and I cannot get my
windows
| > | disk to allow me to load the XP program on her
replacement
| > | hard drive.
| > | I need to know how to contact Microsoft for a
replacement
| > | XP home disk. This is the 3rdd replacement disk I have
| > | needed. The first replacement they sent me got broken
in
| > | the mail, they sent me another replacement and now
that
| > | one has gotten scratched and will not install.
| > |
| > | Also is it possible to make a back-up copy for my own
use
| > | only so I can store away my replacement original?
| > |
| > | Thanks for any and all help!!
| > | George
| >
| >
|
|