When I close Outlook it asks me if I want to save backup copies. When I click
on "Save Backup" I get an error message that says, "Error copying file or
Folder" & "Cannot copy Outlook2: the process can not access the file because
another process has locked a portion of the file." So what do I need to do to
save a backup copy?

Make sure the outlook.exe process actually quits before making the backup.
See;
http://www.howto-outlook.com/faq/outlookdoesntclose.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
"DaveB" <(E-Mail Removed)> wrote in message
news:5BE51C6C-D615-44C2-833E-(E-Mail Removed)...
> When I close Outlook it asks me if I want to save backup copies. When I
> click
> on "Save Backup" I get an error message that says, "Error copying file or
> Folder" & "Cannot copy Outlook2: the process can not access the file
> because
> another process has locked a portion of the file." So what do I need to do
> to
> save a backup copy?
>

And also ensure you dont have a DTS (desktop search) app accessing the pst

"DaveB" <(E-Mail Removed)> wrote in message
news:5BE51C6C-D615-44C2-833E-(E-Mail Removed)...
> When I close Outlook it asks me if I want to save backup copies. When I
click
> on "Save Backup" I get an error message that says, "Error copying file or
> Folder" & "Cannot copy Outlook2: the process can not access the file
because
> another process has locked a portion of the file." So what do I need to do
to
> save a backup copy?
>

I did get a message from Norton asking if it would like me to use it to
integragete with Outlook. So how can I be sure that part of it closed also? I
just click on the X to close Outlook and then the Backup screen appears. Is
there more that I have to do than that?

"Roady [MVP]" wrote:

> Make sure the outlook.exe process actually quits before making the backup.
> See;
> http://www.howto-outlook.com/faq/outlookdoesntclose.htm
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> -----
> "DaveB" <(E-Mail Removed)> wrote in message
> news:5BE51C6C-D615-44C2-833E-(E-Mail Removed)...
> > When I close Outlook it asks me if I want to save backup copies. When I
> > click
> > on "Save Backup" I get an error message that says, "Error copying file or
> > Folder" & "Cannot copy Outlook2: the process can not access the file
> > because
> > another process has locked a portion of the file." So what do I need to do
> > to
> > save a backup copy?
> >
>

I'm not sure that I know what you mean. What is app and pst?

"DL" wrote:

> And also ensure you dont have a DTS (desktop search) app accessing the pst
>
> "DaveB" <(E-Mail Removed)> wrote in message
> news:5BE51C6C-D615-44C2-833E-(E-Mail Removed)...
> > When I close Outlook it asks me if I want to save backup copies. When I
> click
> > on "Save Backup" I get an error message that says, "Error copying file or
> > Folder" & "Cannot copy Outlook2: the process can not access the file
> because
> > another process has locked a portion of the file." So what do I need to do
> to
> > save a backup copy?
> >
>
>
>

application
pst is the outlook data file

"DaveB" <(E-Mail Removed)> wrote in message
news:4729659B-2187-4CB5-BCDD-(E-Mail Removed)...
> I'm not sure that I know what you mean. What is app and pst?
>
> "DL" wrote:
>
> > And also ensure you dont have a DTS (desktop search) app accessing the
pst
> >
> > "DaveB" <(E-Mail Removed)> wrote in message
> > news:5BE51C6C-D615-44C2-833E-(E-Mail Removed)...
> > > When I close Outlook it asks me if I want to save backup copies. When
I
> > click
> > > on "Save Backup" I get an error message that says, "Error copying file
or
> > > Folder" & "Cannot copy Outlook2: the process can not access the file
> > because
> > > another process has locked a portion of the file." So what do I need
to do
> > to
> > > save a backup copy?
> > >
> >
> >
> >

On Apr 21, 10:29 pm, "DL" <address@invalid> wrote:
> applicationpstis the outlook datafile
>
> "DaveB" <D...@discussions.microsoft.com> wrote in message
>
> news:4729659B-2187-4CB5-BCDD-(E-Mail Removed)...
>
> > I'm not sure that I know what you mean. What is app andpst?
>
> > "DL" wrote:
>
> > > And also ensure you dont have a DTS (desktop search) app accessing thepst
>
> > > "DaveB" <D...@discussions.microsoft.com> wrote in message
> > >news:5BE51C6C-D615-44C2-833E-(E-Mail Removed)...
> > > > When I close Outlook it asks me if I want to savebackupcopies. When
> I
> > > click
> > > > on "SaveBackup" I get an error message that says, "Error copyingfile
> or
> > > > Folder" & "Cannotcopy Outlook2: the process can not access thefile
> > > because
> > > > another process has locked a portion of thefile." So what do I need
> to do
> > > to
> > > > save abackupcopy?

If I could jump in here, probably too late to do much good, but I was
having the same problem, i.e. unable to backup my Outlook data file
(PST file) because some program was apparently accessing the file. The
error message I was getting after selecting File/Backup in Outlook,
and then closing Outlook was "Unable to copy Outlook - the process
cannot access the file" and as above. In my case the culprit was a
desktop search program Copernic. Shutting down Copernic and then going
through the backup steps within Outlook resulted in a good backup.
Hope this helps.

Coppernic *is* a DTS

"Lefty" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Apr 21, 10:29 pm, "DL" <address@invalid> wrote:
> > applicationpstis the outlook datafile
> >
> > "DaveB" <D...@discussions.microsoft.com> wrote in message
> >
> > news:4729659B-2187-4CB5-BCDD-(E-Mail Removed)...
> >
> > > I'm not sure that I know what you mean. What is app andpst?
> >
> > > "DL" wrote:
> >
> > > > And also ensure you dont have a DTS (desktop search) app accessing
thepst
> >
> > > > "DaveB" <D...@discussions.microsoft.com> wrote in message
> > > >news:5BE51C6C-D615-44C2-833E-(E-Mail Removed)...
> > > > > When I close Outlook it asks me if I want to savebackupcopies.
When
> > I
> > > > click
> > > > > on "SaveBackup" I get an error message that says, "Error
copyingfile
> > or
> > > > > Folder" & "Cannotcopy Outlook2: the process can not access
thefile
> > > > because
> > > > > another process has locked a portion of thefile." So what do I
need
> > to do
> > > > to
> > > > > save abackupcopy?
>
> If I could jump in here, probably too late to do much good, but I was
> having the same problem, i.e. unable to backup my Outlook data file
> (PST file) because some program was apparently accessing the file. The
> error message I was getting after selecting File/Backup in Outlook,
> and then closing Outlook was "Unable to copy Outlook - the process
> cannot access the file" and as above. In my case the culprit was a
> desktop search program Copernic. Shutting down Copernic and then going
> through the backup steps within Outlook resulted in a good backup.
> Hope this helps.
>