Hi! The office I support is using Outlook 2007, with Exchange 2003 and 2007
on the back end (one server of each). We have an external 3rd party spam
filter, so we don't need any filtering within our environment. I have been
getting complaints that some email is still going to people's junk email
filter in Outlook even though the setting "No automatic filtering" is
selected. I just checked mine, and I have a few in there as well. I checked
my blocked senders list, and it is blank, but I still seem to be getting a
few messages filtered. Has anyone else had this experience? Is there a way
to completely get rid of the filter? Maybe a reg hack, or something? Thanks
in advance for your advice!

KD

Have you disabled the Phishing Filter as well?
Have the messages perhaps been put there by the Exchange filter?
Could they have been put there by message rules?
Service Pack 2 for Outlook 2007 has a new feature which indicates whether
the message has been put there by the Outlook Junk E-mail Filter or by
secondary means.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"KD" <(E-Mail Removed)> wrote in message
news:6AD8166B-4A35-4B1A-A85D-(E-Mail Removed)...
> Hi! The office I support is using Outlook 2007, with Exchange 2003 and
> 2007
> on the back end (one server of each). We have an external 3rd party spam
> filter, so we don't need any filtering within our environment. I have
> been
> getting complaints that some email is still going to people's junk email
> filter in Outlook even though the setting "No automatic filtering" is
> selected. I just checked mine, and I have a few in there as well. I
> checked
> my blocked senders list, and it is blank, but I still seem to be getting a
> few messages filtered. Has anyone else had this experience? Is there a
> way
> to completely get rid of the filter? Maybe a reg hack, or something?
> Thanks
> in advance for your advice!
>
> KD

No, I haven't disabled the Phishing Filter - Is that in IE? I wasn't aware
that there was a phishing filter in Outlook. I only have one rule set up in
my Outlook, and that's for a chime to sound when my boss emails me...which
shouldn't affect the filter. Where is the indication feature of why the
email ended up in the filter? Maybe that will point me in the right
direction. I would be surprised if Exchange would cause emails to be put in
the junk email folder since they would be more likely filtered before they
hit Outlook.
Thanks!

"Roady [MVP]" wrote:

> Have you disabled the Phishing Filter as well?
> Have the messages perhaps been put there by the Exchange filter?
> Could they have been put there by message rules?
> Service Pack 2 for Outlook 2007 has a new feature which indicates whether
> the message has been put there by the Outlook Junk E-mail Filter or by
> secondary means.
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "KD" <(E-Mail Removed)> wrote in message
> news:6AD8166B-4A35-4B1A-A85D-(E-Mail Removed)...
> > Hi! The office I support is using Outlook 2007, with Exchange 2003 and
> > 2007
> > on the back end (one server of each). We have an external 3rd party spam
> > filter, so we don't need any filtering within our environment. I have
> > been
> > getting complaints that some email is still going to people's junk email
> > filter in Outlook even though the setting "No automatic filtering" is
> > selected. I just checked mine, and I have a few in there as well. I
> > checked
> > my blocked senders list, and it is blank, but I still seem to be getting a
> > few messages filtered. Has anyone else had this experience? Is there a
> > way
> > to completely get rid of the filter? Maybe a reg hack, or something?
> > Thanks
> > in advance for your advice!
> >
> > KD
>
>

The Phishing Filter can be configured in the Junk E-mail Options as well,
although these messages should normally remain in the Inbox (unless they
were considered as spam as well).
Tools-> Options-> Junk E-mail

When you have SP2 installed, then the indication is in the Infobar above the
message. It will contain the message;
"This message was marked as spam using the Outlook Junk E-mail filter."

> I would be surprised if Exchange would cause emails to be put in
> the junk email folder since they would be more likely filtered before they
> hit Outlook.
True, since Exchange level filtering occurs before Outlook level filtering,
but what makes you say that they were filtered out at Outlook level and not
Exchange level?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"KD" <(E-Mail Removed)> wrote in message
news:BD95FBE5-DB91-426F-9E27-(E-Mail Removed)...
> No, I haven't disabled the Phishing Filter - Is that in IE? I wasn't
> aware
> that there was a phishing filter in Outlook. I only have one rule set up
> in
> my Outlook, and that's for a chime to sound when my boss emails me...which
> shouldn't affect the filter. Where is the indication feature of why the
> email ended up in the filter? Maybe that will point me in the right
> direction. I would be surprised if Exchange would cause emails to be put
> in
> the junk email folder since they would be more likely filtered before they
> hit Outlook.
> Thanks!
>
> "Roady [MVP]" wrote:
>
>> Have you disabled the Phishing Filter as well?
>> Have the messages perhaps been put there by the Exchange filter?
>> Could they have been put there by message rules?
>> Service Pack 2 for Outlook 2007 has a new feature which indicates whether
>> the message has been put there by the Outlook Junk E-mail Filter or by
>> secondary means.
>>
>> --
>> Robert Sparnaaij [MVP-Outlook]
>> Coauthor, Configuring Microsoft Outlook 2003
>> http://www.howto-outlook.com/
>> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>>
>> http://www.msoutlook.info/
>> Real World Questions, Real World Answers
>>
>> -----
>>
>> "KD" <(E-Mail Removed)> wrote in message
>> news:6AD8166B-4A35-4B1A-A85D-(E-Mail Removed)...
>> > Hi! The office I support is using Outlook 2007, with Exchange 2003 and
>> > 2007
>> > on the back end (one server of each). We have an external 3rd party
>> > spam
>> > filter, so we don't need any filtering within our environment. I have
>> > been
>> > getting complaints that some email is still going to people's junk
>> > email
>> > filter in Outlook even though the setting "No automatic filtering" is
>> > selected. I just checked mine, and I have a few in there as well. I
>> > checked
>> > my blocked senders list, and it is blank, but I still seem to be
>> > getting a
>> > few messages filtered. Has anyone else had this experience? Is there
>> > a
>> > way
>> > to completely get rid of the filter? Maybe a reg hack, or something?
>> > Thanks
>> > in advance for your advice!
>> >
>> > KD
>>
>>

I did not have Office service pack 2 installed, so I downloaded it, installed
it, and looked at the message in the Junk E-Mail folder again. Now, the
message at the top of the window says "This message was marked as spam using
a junk filter other than the Outlook Junk E-mail filter." That's strange
because we don't use any other filter, and what non-Outlook filter would move
mail from inbox to junk e-mail in Outlook? Exchange filters messages at the
server level - they never reach Outlook, so they wouldn't be placed in the
junk e-mail folder.

I do have the checkbox in the junk email settings set for the option
"Disable links and other functionality in phishing messages."

"Roady [MVP]" wrote:

> The Phishing Filter can be configured in the Junk E-mail Options as well,
> although these messages should normally remain in the Inbox (unless they
> were considered as spam as well).
> Tools-> Options-> Junk E-mail
>
> When you have SP2 installed, then the indication is in the Infobar above the
> message. It will contain the message;
> "This message was marked as spam using the Outlook Junk E-mail filter."
>
> > I would be surprised if Exchange would cause emails to be put in
> > the junk email folder since they would be more likely filtered before they
> > hit Outlook.
> True, since Exchange level filtering occurs before Outlook level filtering,
> but what makes you say that they were filtered out at Outlook level and not
> Exchange level?
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "KD" <(E-Mail Removed)> wrote in message
> news:BD95FBE5-DB91-426F-9E27-(E-Mail Removed)...
> > No, I haven't disabled the Phishing Filter - Is that in IE? I wasn't
> > aware
> > that there was a phishing filter in Outlook. I only have one rule set up
> > in
> > my Outlook, and that's for a chime to sound when my boss emails me...which
> > shouldn't affect the filter. Where is the indication feature of why the
> > email ended up in the filter? Maybe that will point me in the right
> > direction. I would be surprised if Exchange would cause emails to be put
> > in
> > the junk email folder since they would be more likely filtered before they
> > hit Outlook.
> > Thanks!
> >
> > "Roady [MVP]" wrote:
> >
> >> Have you disabled the Phishing Filter as well?
> >> Have the messages perhaps been put there by the Exchange filter?
> >> Could they have been put there by message rules?
> >> Service Pack 2 for Outlook 2007 has a new feature which indicates whether
> >> the message has been put there by the Outlook Junk E-mail Filter or by
> >> secondary means.
> >>
> >> --
> >> Robert Sparnaaij [MVP-Outlook]
> >> Coauthor, Configuring Microsoft Outlook 2003
> >> http://www.howto-outlook.com/
> >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >>
> >> http://www.msoutlook.info/
> >> Real World Questions, Real World Answers
> >>
> >> -----
> >>
> >> "KD" <(E-Mail Removed)> wrote in message
> >> news:6AD8166B-4A35-4B1A-A85D-(E-Mail Removed)...
> >> > Hi! The office I support is using Outlook 2007, with Exchange 2003 and
> >> > 2007
> >> > on the back end (one server of each). We have an external 3rd party
> >> > spam
> >> > filter, so we don't need any filtering within our environment. I have
> >> > been
> >> > getting complaints that some email is still going to people's junk
> >> > email
> >> > filter in Outlook even though the setting "No automatic filtering" is
> >> > selected. I just checked mine, and I have a few in there as well. I
> >> > checked
> >> > my blocked senders list, and it is blank, but I still seem to be
> >> > getting a
> >> > few messages filtered. Has anyone else had this experience? Is there
> >> > a
> >> > way
> >> > to completely get rid of the filter? Maybe a reg hack, or something?
> >> > Thanks
> >> > in advance for your advice!
> >> >
> >> > KD
> >>
> >>
>

> Exchange filters messages at the
> server level - they never reach Outlook, so they wouldn't be placed in the
> junk e-mail folder.
Exchange level filters by default move the items to the Junk E-mail folder
within the user's mailbox so they will show up in Outlook as well.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"KD" <(E-Mail Removed)> wrote in message
news:03B4DA5E-A328-4158-A855-(E-Mail Removed)...
> I did not have Office service pack 2 installed, so I downloaded it,
> installed
> it, and looked at the message in the Junk E-Mail folder again. Now, the
> message at the top of the window says "This message was marked as spam
> using
> a junk filter other than the Outlook Junk E-mail filter." That's strange
> because we don't use any other filter, and what non-Outlook filter would
> move
> mail from inbox to junk e-mail in Outlook? Exchange filters messages at
> the
> server level - they never reach Outlook, so they wouldn't be placed in the
> junk e-mail folder.
>
> I do have the checkbox in the junk email settings set for the option
> "Disable links and other functionality in phishing messages."
>
> "Roady [MVP]" wrote:
>
>> The Phishing Filter can be configured in the Junk E-mail Options as well,
>> although these messages should normally remain in the Inbox (unless they
>> were considered as spam as well).
>> Tools-> Options-> Junk E-mail
>>
>> When you have SP2 installed, then the indication is in the Infobar above
>> the
>> message. It will contain the message;
>> "This message was marked as spam using the Outlook Junk E-mail filter."
>>
>> > I would be surprised if Exchange would cause emails to be put in
>> > the junk email folder since they would be more likely filtered before
>> > they
>> > hit Outlook.
>> True, since Exchange level filtering occurs before Outlook level
>> filtering,
>> but what makes you say that they were filtered out at Outlook level and
>> not
>> Exchange level?
>>
>> --
>> Robert Sparnaaij [MVP-Outlook]
>> Coauthor, Configuring Microsoft Outlook 2003
>> http://www.howto-outlook.com/
>> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>>
>> http://www.msoutlook.info/
>> Real World Questions, Real World Answers
>>
>> -----
>>
>> "KD" <(E-Mail Removed)> wrote in message
>> news:BD95FBE5-DB91-426F-9E27-(E-Mail Removed)...
>> > No, I haven't disabled the Phishing Filter - Is that in IE? I wasn't
>> > aware
>> > that there was a phishing filter in Outlook. I only have one rule set
>> > up
>> > in
>> > my Outlook, and that's for a chime to sound when my boss emails
>> > me...which
>> > shouldn't affect the filter. Where is the indication feature of why
>> > the
>> > email ended up in the filter? Maybe that will point me in the right
>> > direction. I would be surprised if Exchange would cause emails to be
>> > put
>> > in
>> > the junk email folder since they would be more likely filtered before
>> > they
>> > hit Outlook.
>> > Thanks!
>> >
>> > "Roady [MVP]" wrote:
>> >
>> >> Have you disabled the Phishing Filter as well?
>> >> Have the messages perhaps been put there by the Exchange filter?
>> >> Could they have been put there by message rules?
>> >> Service Pack 2 for Outlook 2007 has a new feature which indicates
>> >> whether
>> >> the message has been put there by the Outlook Junk E-mail Filter or by
>> >> secondary means.
>> >>
>> >> --
>> >> Robert Sparnaaij [MVP-Outlook]
>> >> Coauthor, Configuring Microsoft Outlook 2003
>> >> http://www.howto-outlook.com/
>> >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>> >>
>> >> http://www.msoutlook.info/
>> >> Real World Questions, Real World Answers
>> >>
>> >> -----
>> >>
>> >> "KD" <(E-Mail Removed)> wrote in message
>> >> news:6AD8166B-4A35-4B1A-A85D-(E-Mail Removed)...
>> >> > Hi! The office I support is using Outlook 2007, with Exchange 2003
>> >> > and
>> >> > 2007
>> >> > on the back end (one server of each). We have an external 3rd party
>> >> > spam
>> >> > filter, so we don't need any filtering within our environment. I
>> >> > have
>> >> > been
>> >> > getting complaints that some email is still going to people's junk
>> >> > email
>> >> > filter in Outlook even though the setting "No automatic filtering"
>> >> > is
>> >> > selected. I just checked mine, and I have a few in there as well.
>> >> > I
>> >> > checked
>> >> > my blocked senders list, and it is blank, but I still seem to be
>> >> > getting a
>> >> > few messages filtered. Has anyone else had this experience? Is
>> >> > there
>> >> > a
>> >> > way
>> >> > to completely get rid of the filter? Maybe a reg hack, or
>> >> > something?
>> >> > Thanks
>> >> > in advance for your advice!
>> >> >
>> >> > KD
>> >>
>> >>
>>