I have had 1 email stuck in the Outbox for 24hrs. It has sent over 550 copies
to the recipient. I deleted the email, thanks to other advice, however, would
like to know how I can delete the Outbox. The Service Provider Technical
Support technician said that the problem is a known "glitch" and the way to
rectify the problem is to delete the Outbox and restart Outlook. It will
automatically create another Outbox. I have not been able to find out any
information on how to do this.

Can anyone assist?

The "Service Provider Technical " is referring to outlook express not
outlook. If you choose the option work offline in the file menu you might be
able to delete the items stuck in the outbox. If not your will need to
create a new outlook profile and pst and then import the data back into the
new profile and not import the out box


Support technician
"Tabcat" <(E-Mail Removed)> wrote in message
news:8A79B01A-C3F9-400E-BF01-(E-Mail Removed)...
>I have had 1 email stuck in the Outbox for 24hrs. It has sent over 550
>copies
> to the recipient. I deleted the email, thanks to other advice, however,
> would
> like to know how I can delete the Outbox. The Service Provider Technical
> Support technician said that the problem is a known "glitch" and the way
> to
> rectify the problem is to delete the Outbox and restart Outlook. It will
> automatically create another Outbox. I have not been able to find out any
> information on how to do this.
>
> Can anyone assist?

Or you can try File, Work Offline, delete.

"Can-So" wrote:

> The "Service Provider Technical " is referring to outlook express not
> outlook. If you choose the option work offline in the file menu you might be
> able to delete the items stuck in the outbox. If not your will need to
> create a new outlook profile and pst and then import the data back into the
> new profile and not import the out box
>
>
> Support technician
> "Tabcat" <(E-Mail Removed)> wrote in message
> news:8A79B01A-C3F9-400E-BF01-(E-Mail Removed)...
> >I have had 1 email stuck in the Outbox for 24hrs. It has sent over 550
> >copies
> > to the recipient. I deleted the email, thanks to other advice, however,
> > would
> > like to know how I can delete the Outbox. The Service Provider Technical
> > Support technician said that the problem is a known "glitch" and the way
> > to
> > rectify the problem is to delete the Outbox and restart Outlook. It will
> > automatically create another Outbox. I have not been able to find out any
> > information on how to do this.
> >
> > Can anyone assist?
>
>
>