Hi there,

I installed an Adobe Product (Premiere) on Windows XP Home, then upgraded
recently to XP Pro and now the product won't work. After many phone calls to
Adobe it boils down to there being an Adobe folder in the regedit file that
absolutely will not delete. It must be corrupted somehow. Adobe tech support
gave up and has told me I have to talk to Microsoft to ask them how I delete
a corrupted Regedit folder. I don't want to spend $35 on tech support. Any
solutions? thanks much.

Simply R.click on it,select delete...Also,thier is no "upgrade" from xp home
to xp pro,the upgrade is for older windows OS.While it is possible to
upgrade,
its highly not recommended,only a clean install of pro from home is correct.
Youre problems have probably just begun....

"jay_stanton" wrote:

> Hi there,
>
> I installed an Adobe Product (Premiere) on Windows XP Home, then upgraded
> recently to XP Pro and now the product won't work. After many phone calls to
> Adobe it boils down to there being an Adobe folder in the regedit file that
> absolutely will not delete. It must be corrupted somehow. Adobe tech support
> gave up and has told me I have to talk to Microsoft to ask them how I delete
> a corrupted Regedit folder. I don't want to spend $35 on tech support. Any
> solutions? thanks much.

His problems will only begin if he listens to your stupid advice! What
is your problem anyway? Why don't you go to hell with your stupid
notion that XP Home cannot be upgraded to XP Pro!

To the O.P., don't linsten to Andrew E., he's just an ignorant troll!

John

Andrew E. wrote:
> Simply R.click on it,select delete...Also,thier is no "upgrade" from xp home
> to xp pro,the upgrade is for older windows OS.While it is possible to
> upgrade,
> its highly not recommended,only a clean install of pro from home is correct.
> Youre problems have probably just begun....
>
> "jay_stanton" wrote:
>
>
>>Hi there,
>>
>>I installed an Adobe Product (Premiere) on Windows XP Home, then upgraded
>>recently to XP Pro and now the product won't work. After many phone calls to
>>Adobe it boils down to there being an Adobe folder in the regedit file that
>>absolutely will not delete. It must be corrupted somehow. Adobe tech support
>>gave up and has told me I have to talk to Microsoft to ask them how I delete
>>a corrupted Regedit folder. I don't want to spend $35 on tech support. Any
>>solutions? thanks much.

What is the name of the key? Why do you think it is "corrupt"? What
happens when you try to delete it, what error message do you get? When
you try to delete the key and fail is there an message associated with
the error in the Event Viewer Log?

John

jay_stanton wrote:

> Hi there,
>
> I installed an Adobe Product (Premiere) on Windows XP Home, then upgraded
> recently to XP Pro and now the product won't work. After many phone calls to
> Adobe it boils down to there being an Adobe folder in the regedit file that
> absolutely will not delete. It must be corrupted somehow. Adobe tech support
> gave up and has told me I have to talk to Microsoft to ask them how I delete
> a corrupted Regedit folder. I don't want to spend $35 on tech support. Any
> solutions? thanks much.

if you have not already done so.
uninstall Adobe.
reboot.
then try the registry delete again.
you cannot delete files that are in use.



(E-Mail Removed)



"jay_stanton" <(E-Mail Removed)> wrote in message news:14E0B0E5-A2F8-4C43-A8B6-(E-Mail Removed)...
Hi there,

I installed an Adobe Product (Premiere) on Windows XP Home, then upgraded
recently to XP Pro and now the product won't work. After many phone calls to
Adobe it boils down to there being an Adobe folder in the regedit file that
absolutely will not delete. It must be corrupted somehow. Adobe tech support
gave up and has told me I have to talk to Microsoft to ask them how I delete
a corrupted Regedit folder. I don't want to spend $35 on tech support. Any
solutions? thanks much.

If you cannot delete a folder shown in regedit you probably do not have permission to do so.

Get to the folder in question, right click on it and select permissions from the list.
You cn then change the permissions to permit full control for 'you', then you can delete it.
I recommend that you delete all Adobe software before doing the manual delete, reinstall the adobe software after you have manually cleaned out the registry.



--
Michael Walraven
If it looks like a duck,walks like a duck, and quacks
like a duck it probably tastes like chicken.


"mikeyhsd" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
if you have not already done so.
uninstall Adobe.
reboot.
then try the registry delete again.
you cannot delete files that are in use.



(E-Mail Removed)



"jay_stanton" <(E-Mail Removed)> wrote in message news:14E0B0E5-A2F8-4C43-A8B6-(E-Mail Removed)...
Hi there,

I installed an Adobe Product (Premiere) on Windows XP Home, then upgraded
recently to XP Pro and now the product won't work. After many phone calls to
Adobe it boils down to there being an Adobe folder in the regedit file that
absolutely will not delete. It must be corrupted somehow. Adobe tech support
gave up and has told me I have to talk to Microsoft to ask them how I delete
a corrupted Regedit folder. I don't want to spend $35 on tech support. Any
solutions? thanks much.