Hi,
I use Norton SystemWorks and part of that program is
Clean Sweep. I can't seem to delete the contents of my
history folder. I went to Symantec and read the help
there and was referred to Microsoft help saying that the
Explorer's Index.dat may be corrupted and should be
deleted. They told me to get help from Microsoft on how
to delete the file in XP (Home). Is there anyone here
who can help me to delete that file - OR - did I
misunderstand that it can and should be deleted? Sorry -
I am a novice when it comes to messing around in the
windows folder.
Thanks for any help offered....
Deb

If you're a novice then you shouldn't be "messing around in the Windows
folder."

The correct way to delete Internet Explorer's history:

Open IE, go to Tools > Internet Options > General tab > Clear History button
> OK.

Ted Zieglar
formerly "Rocket J. Squirrel"

"Deb H" <(E-Mail Removed)> wrote in message
news:496c01c4737b$9cdda6c0$(E-Mail Removed)...
> Hi,
> I use Norton SystemWorks and part of that program is
> Clean Sweep. I can't seem to delete the contents of my
> history folder. I went to Symantec and read the help
> there and was referred to Microsoft help saying that the
> Explorer's Index.dat may be corrupted and should be
> deleted. They told me to get help from Microsoft on how
> to delete the file in XP (Home). Is there anyone here
> who can help me to delete that file - OR - did I
> misunderstand that it can and should be deleted? Sorry -
> I am a novice when it comes to messing around in the
> windows folder.
> Thanks for any help offered....
> Deb

Hi Again,
I did that also - I know how to clear my history but the
Norton program "Clean Sweep" says there is stil history
left. The history isn't being deleted. I read the help
pages at Symantec and they said that I probably have a
corrupt index.dat file and it should be removed. But
since XP can't be started in safe mode that they refer
clients to Microsoft for help in deleting, fixing,
removing or whatever I need to do, the corrupt index.dat
file. I can follow directions and have done other things
like this before but I don't know how to properly delete
the file.
Thanks if you can help or not....
Deb
>-----Original Message-----
>If you're a novice then you shouldn't be "messing around
in the Windows
>folder."
>
>The correct way to delete Internet Explorer's history:
>
>Open IE, go to Tools > Internet Options > General tab >
Clear History button
>> OK.
>
>Ted Zieglar
>formerly "Rocket J. Squirrel"
>
>"Deb H" <(E-Mail Removed)> wrote in
message
>news:496c01c4737b$9cdda6c0$(E-Mail Removed)...
>> Hi,
>> I use Norton SystemWorks and part of that program is
>> Clean Sweep. I can't seem to delete the contents of my
>> history folder. I went to Symantec and read the help
>> there and was referred to Microsoft help saying that
the
>> Explorer's Index.dat may be corrupted and should be
>> deleted. They told me to get help from Microsoft on
how
>> to delete the file in XP (Home). Is there anyone here
>> who can help me to delete that file - OR - did I
>> misunderstand that it can and should be deleted?
Sorry -
>> I am a novice when it comes to messing around in the
>> windows folder.
>> Thanks for any help offered....
>> Deb
>
>.
>

"Deb" <(E-Mail Removed)> wrote:

>Hi Again,
>I did that also - I know how to clear my history but the
>Norton program "Clean Sweep" says there is stil history
>left. The history isn't being deleted. I read the help
>pages at Symantec and they said that I probably have a
>corrupt index.dat file and it should be removed. But
>since XP can't be started in safe mode that they refer
>clients to Microsoft for help in deleting, fixing,
>removing or whatever I need to do, the corrupt index.dat
>file. I can follow directions and have done other things
>like this before but I don't know how to properly delete
>the file.
>Thanks if you can help or not....
>Deb

Norton Clean Sweep should be swept clean off of every computer that it
has infested/////been installed on.


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."