I received an email to an account that I only use for incoming mail. Having
agreed to send an acknowledgement, Outlook keeps trying to send - without
success. Where are acknowledgements stored? (not in Outbox) And can I delete
it?

Will G wrote:

> I received an email to an account that I only use for incoming mail.
> Having agreed to send an acknowledgement, Outlook keeps trying to
> send - without success. Where are acknowledgements stored? (not in
> Outbox) And can I delete it?

Read receipts are hidden by Outlook in the Outbox folder, and Outlook
has problems sending read receipts which gets them stuck in the Outbox
folder (where you can't see them).

One method of getting rid of hidden stuck read receipts is to use
Outlookspy. See http://www.outlook-tips.net/howto/delete_rr.htm.
Outlookspy isn't free. It expires after its month trial period.

MDBVU32.EXE from Microsoft is free but a more difficult to use. Read
http://www.howto-outlook.com/howto/d...eadreceipt.htm.

http://www.outlook-tips.net/howto/delete_rr.htm

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Will G asked:

| I received an email to an account that I only use for incoming mail.
| Having agreed to send an acknowledgement, Outlook keeps trying to
| send - without success. Where are acknowledgements stored? (not in
| Outbox) And can I delete it?

Thank you - I am so pleased to get this sorted.
Will

"VanguardLH" wrote:

> Will G wrote:
>
> > I received an email to an account that I only use for incoming mail.
> > Having agreed to send an acknowledgement, Outlook keeps trying to
> > send - without success. Where are acknowledgements stored? (not in
> > Outbox) And can I delete it?
>
> Read receipts are hidden by Outlook in the Outbox folder, and Outlook
> has problems sending read receipts which gets them stuck in the Outbox
> folder (where you can't see them).
>
> One method of getting rid of hidden stuck read receipts is to use
> Outlookspy. See http://www.outlook-tips.net/howto/delete_rr.htm.
> Outlookspy isn't free. It expires after its month trial period.
>
> MDBVU32.EXE from Microsoft is free but a more difficult to use. Read
> http://www.howto-outlook.com/howto/d...eadreceipt.htm.
>

Thank you Milly - it seems to work
Will

"Milly Staples [MVP - Outlook]" wrote:

> http://www.outlook-tips.net/howto/delete_rr.htm
>
> --
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact.
> How to ask a question: http://support.microsoft.com/KB/555375
>
>
> After furious head scratching, Will G asked:
>
> | I received an email to an account that I only use for incoming mail.
> | Having agreed to send an acknowledgement, Outlook keeps trying to
> | send - without success. Where are acknowledgements stored? (not in
> | Outbox) And can I delete it?
>
>
>