Hi Judy
If you are able to view both the standard and advanced toolbars in Outlook,
do you see the little address book icon? Click on that. Then click on Tools >
Options. Set the order of your address book preferences there (ie: Global
Address book, Contacts, etc.).
Let me know if that does the trick for you or not.
--
Kathleen Orland - MVP Outlook
Outlook Tips:
http://www.outlook-tips.net/
http://www.howto-outlook.com/
"judy" wrote:
> Hi,
>
> When I click the 'To:' icon when addressing an email, is there a way I can
> get the 'Show Names from the:' look in box to default to one of the other
> address books in the list? For instance, I want it to always default to a
> folder named 'Public Contacts' and each time I go into the 'To:' option, it
> defaults back to another address book.
>
> I have gone through the Tools/Email Accounts/View or Change existing
> directories or address books and I made sure it is showing this Public
> Contacts folder and I have also gone through the
> Contacts/File/Folder/Properties for my folder name/Outlook Address Book tab
> and clicked the 'Show this folder as an email address book/ok.
>
> We are current users of Outlook 2003/Exchange Server and this is a new
> computer/user we are setting up and I just can't seem to figure out how to
> make that field default to the 'Public Contacts' address book instead of the
> current 'Global Address Book'.
>
> We can use the To: option, however we always have to do the extra steps to
> choose the Public Contacts from the 'Show Names from the:' box before typing
> the name search in the search field. I could swear that we had this same
> problem when we originally set up all other users way back when and somehow
> resolved it to default the Public Contacts but I can't remember what/how we
> did it.
>
> Any help would be greatly appreciated.
>
> I am sure I am just missing some very small step in the process somewhere
> but before I pull the rest of my hair out.........please HELP! :-)
>