It is a common problem. See:
http://word.mvps.org/FAQs/Formatting...eformatted.htm
--
Greg Maxey/Word MVP
A Peer in Peer to Peer Support
Aggravated WORD user wrote:
> I'm using microsoft Office 2003. I want to "BOLD" selected parts of
> my document, and "BULLET" select part of the document. When I click
> on "BOLD" or "BULLET" from the toolbar, the entire document is
> BOLD/Bullet. Please help me. I'm using windows Professional and not
> very familar with the feature. I would greatly appreciate any help
> you can give me.
>
> I've already been on the FORMAT troublshooter link and if the
> information is there, i've completely missed it.