How do I block email that grays out the junk mail options?

's Computer Specifications

I am getting email that grays out the Outlook email block options. Is there
another way I can block this email from coming in?
Thank you.
Dr. Tom W.

's Computer Specifications

What is your Outlook version? What kind of e-mail messages does it happen
to? Are they in the Inbox? Give us as much info as you can...right now we
don't have a lot to go on.

--
Jocelyn Fiorello
MVP - Outlook

*** Messages sent to my e-mail address will NOT be answered -- please reply
only to the newsgroup to preserve the message thread. ***

"Dr. Tom W." wrote:

> I am getting email that grays out the Outlook email block options. Is there
> another way I can block this email from coming in?
> Thank you.
> Dr. Tom W.

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