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How do I avoid the "cannot send this message" problem?

 
 
Paul the frustrated
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      21st Feb 2009
When trying to send some messages (reply, forward, or new send w/cut and
paste of content) I frequently get a "cannot send this message" error. The
syestem is connected to the internet; other messages send just fine.
Deleting the content in the "reply" and typing "thanks" lets me send a reply
- but not if the original content is in the message.


 
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Milly Staples - MVP Outlook
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      22nd Feb 2009
Outlook version? What is the exact error message and circumstance under
which you get the message?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


"Paul the frustrated" <Paul the (E-Mail Removed)> wrote
in message news:711DC275-3D4B-40F4-B323-(E-Mail Removed)...
> When trying to send some messages (reply, forward, or new send w/cut and
> paste of content) I frequently get a "cannot send this message" error.
> The
> syestem is connected to the internet; other messages send just fine.
> Deleting the content in the "reply" and typing "thanks" lets me send a
> reply
> - but not if the original content is in the message.
>
>

 
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Paul the frustrated
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      22nd Feb 2009
Office 2007, fully updated

The exact error message is "Cannot sent this item." I can then click the
"OK" button, or the "Was this Information Helpful" link.

It is fully reproducible on one e-mail where I cannot reply or forward. And
if I cut and paste the message to a new e-mail, I get the same message.

Other e-mails can be sent with no problem.

"Milly Staples - MVP Outlook" wrote:

> Outlook version? What is the exact error message and circumstance under
> which you get the message?
>
> --
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact.
> ALWAYS post your Outlook version.
> How to ask a question: http://support.microsoft.com/KB/555375
>
>
> "Paul the frustrated" <Paul the (E-Mail Removed)> wrote
> in message news:711DC275-3D4B-40F4-B323-(E-Mail Removed)...
> > When trying to send some messages (reply, forward, or new send w/cut and
> > paste of content) I frequently get a "cannot send this message" error.
> > The
> > syestem is connected to the internet; other messages send just fine.
> > Deleting the content in the "reply" and typing "thanks" lets me send a
> > reply
> > - but not if the original content is in the message.
> >
> >

>

 
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Milly Staples - MVP Outlook
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Posts: n/a
 
      22nd Feb 2009
When you examine the header in that particular e-mail, is there anything out
of the ordinary about the header? Is this person in your contacts?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
ALWAYS post your Outlook version.
How to ask a question: http://support.microsoft.com/KB/555375


"Paul the frustrated" <(E-Mail Removed)> wrote in
message news:5013DD62-EC1D-48AD-A47E-(E-Mail Removed)...
> Office 2007, fully updated
>
> The exact error message is "Cannot sent this item." I can then click the
> "OK" button, or the "Was this Information Helpful" link.
>
> It is fully reproducible on one e-mail where I cannot reply or forward.
> And
> if I cut and paste the message to a new e-mail, I get the same message.
>
> Other e-mails can be sent with no problem.
>
> "Milly Staples - MVP Outlook" wrote:
>
>> Outlook version? What is the exact error message and circumstance under
>> which you get the message?
>>
>> --
>> Milly Staples [MVP - Outlook]
>>
>> Post all replies to the group to keep the discussion intact.
>> ALWAYS post your Outlook version.
>> How to ask a question: http://support.microsoft.com/KB/555375
>>
>>
>> "Paul the frustrated" <Paul the (E-Mail Removed)>
>> wrote
>> in message news:711DC275-3D4B-40F4-B323-(E-Mail Removed)...
>> > When trying to send some messages (reply, forward, or new send w/cut
>> > and
>> > paste of content) I frequently get a "cannot send this message" error.
>> > The
>> > syestem is connected to the internet; other messages send just fine.
>> > Deleting the content in the "reply" and typing "thanks" lets me send a
>> > reply
>> > - but not if the original content is in the message.
>> >
>> >

>>

 
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Paul the frustrated
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Posts: n/a
 
      22nd Feb 2009
Milly,

There does nto appear to be anything strange in the header, and this occurs
with people I regularly exchange e-mails with. In the current case the
person is in my contacts list.

In the current case, I get the "cannot send this item" message when I
1) Reply to sender (If I delete the original content, and just type "thanks"
the message will send.
2) Forward to my wife as a test
3) Send new message with content cut and pasted from original mail. (If I
cut and paste using "Paste Special", "Unformatted Text", I can send it.)

The message contains valid links - both private.php?do=newpm&u= and web site links
(www.abc.org). The mailto: link works from within the e-mail; for some
reason the web links do not. The message is from a sender who is on the
Outlook "Safe Senders" list; the message is in my Inbox, nto the junk mail
folder. The web links work just fine when pasted into the browser address
window.

Regards,
Paul


"Milly Staples - MVP Outlook" wrote:

> When you examine the header in that particular e-mail, is there anything out
> of the ordinary about the header? Is this person in your contacts?
>
> --
> Milly Staples [MVP - Outlook]
>
> Post all replies to the group to keep the discussion intact.
> ALWAYS post your Outlook version.
> How to ask a question: http://support.microsoft.com/KB/555375
>
>
> "Paul the frustrated" <(E-Mail Removed)> wrote in
> message news:5013DD62-EC1D-48AD-A47E-(E-Mail Removed)...
> > Office 2007, fully updated
> >
> > The exact error message is "Cannot sent this item." I can then click the
> > "OK" button, or the "Was this Information Helpful" link.
> >
> > It is fully reproducible on one e-mail where I cannot reply or forward.
> > And
> > if I cut and paste the message to a new e-mail, I get the same message.
> >
> > Other e-mails can be sent with no problem.
> >
> > "Milly Staples - MVP Outlook" wrote:
> >
> >> Outlook version? What is the exact error message and circumstance under
> >> which you get the message?
> >>
> >> --
> >> Milly Staples [MVP - Outlook]
> >>
> >> Post all replies to the group to keep the discussion intact.
> >> ALWAYS post your Outlook version.
> >> How to ask a question: http://support.microsoft.com/KB/555375
> >>
> >>
> >> "Paul the frustrated" <Paul the (E-Mail Removed)>
> >> wrote
> >> in message news:711DC275-3D4B-40F4-B323-(E-Mail Removed)...
> >> > When trying to send some messages (reply, forward, or new send w/cut
> >> > and
> >> > paste of content) I frequently get a "cannot send this message" error.
> >> > The
> >> > syestem is connected to the internet; other messages send just fine.
> >> > Deleting the content in the "reply" and typing "thanks" lets me send a
> >> > reply
> >> > - but not if the original content is in the message.
> >> >
> >> >
> >>

>

 
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