Upgraded a W2000 Professional workstation from SP3 to
SP4. After that, no DNS resolution. Backed out SP4 and
all works fine again. IP addresses work fine under SP4
and can ping DNS server out on the Internet. Did not see
any configuration changes in the Network Properties from
the upgrade. Similar system upgraded just fine. Would
really like to upgrade this system to SP4.

In news:038d01c3d81e$52e650b0$(E-Mail Removed),
Russ Hansberry <(E-Mail Removed)> posted their thoughts, then I
offered mine
> Upgraded a W2000 Professional workstation from SP3 to
> SP4. After that, no DNS resolution. Backed out SP4 and
> all works fine again. IP addresses work fine under SP4
> and can ping DNS server out on the Internet. Did not see
> any configuration changes in the Network Properties from
> the upgrade. Similar system upgraded just fine. Would
> really like to upgrade this system to SP4.

Is the primary DNS suffix of the machine (or domain it belongs to) a single
label name?

--
Regards,
Ace

Please direct all replies to the newsgroup so all can benefit.
This posting is provided "AS IS" with no warranties.

Ace Fekay, MCSE 2000, MCSE+I, MCSA, MCT, MVP
Microsoft Windows MVP - Active Directory
--
=================================

In news:038d01c3d81e$52e650b0$(E-Mail Removed),
Russ Hansberry <(E-Mail Removed)> posted a question
Then Kevin replied below:
: Upgraded a W2000 Professional workstation from SP3 to
: SP4. After that, no DNS resolution. Backed out SP4 and
: all works fine again. IP addresses work fine under SP4
: and can ping DNS server out on the Internet. Did not see
: any configuration changes in the Network Properties from
: the upgrade. Similar system upgraded just fine. Would
: really like to upgrade this system to SP4.

Is it a member of a domain?

--
Best regards,
Kevin D4 Dad Goodknecht Sr. [MVP]
Hope This Helps
============================
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Kevin,

>Is it a member of a domain?

I am not certain but I do not think the systems are
members of a domain. How can I tell for sure?

Do not know if this is pertinent but I use static IP
addressing behind a router that provides NAT and I am not
running AD. I am then connected by cable modem. My
TCP/IP properties are:

IP Settings:
IP Addresses: IP Address: 192.168.1.14.
IP Addresses: Subnetmask: 255.255.255.0.
Default Gateway: Gateway: 192.168.1.1.
Default Gateway: Metric: 1.
Interface Metric: 1.

DNS:
DNS Server Addresses: (four appear, not shown here).
Append primary and connection specific DNS Suffixeses:
selected.
Append parent suffixes of the primary DNS suffix:
selected.
Append these DNS suffixes: not selected.
List box that follows: <empty>.
DNS suffix for this connection: <empty>.
Register this connection's address in DNS: not selected.
Use this connection's DNS suffix in DNS registration:
not selected and grayed out.

WINS:
WINS addresses: <empty>.
Enable LMHOSTS lookup: selected.
Enable NetBIOS over TCP/IP: seelcted.
Disable NetBIOS over TCP/IP: not selected.
Use NetBIOS setting from the DHCP server: not selected.

Options:
IP Security: Do not use IP SEC: selected.
IP Security: Use the IP security policy: not selected.
TCP/IP filtering: Enable TCP/IP Filtering: not selected.

These are the settings before installing SP4 and I made no
manual changes for SP4.

Ace,

>Is the primary DNS suffix of the machine (or domain it
belongs to) a single
>label name?

How do I tell? I do not recall setting up a domain when
configuring the systems years ago. I use a domain on the
Internet but that points to servers elsewhere, not on this
LAN. I am using static private IP addresses behind a
router with NAT connected via cable modem.

Please see my response to Kevin Goodknecht for more
configuration information.

In news:00a601c3dc65$8ece7ad0$(E-Mail Removed),
Russ Hansberry <(E-Mail Removed)> posted a question
Then Kevin replied below:
: Kevin,
:
:: Is it a member of a domain?
:
: I am not certain but I do not think the systems are
: members of a domain. How can I tell for sure?
:
: Do not know if this is pertinent but I use static IP
: addressing behind a router that provides NAT and I am not
: running AD. I am then connected by cable modem. My
: TCP/IP properties are:
:
: IP Settings:
: IP Addresses: IP Address: 192.168.1.14.
: IP Addresses: Subnetmask: 255.255.255.0.
: Default Gateway: Gateway: 192.168.1.1.
: Default Gateway: Metric: 1.
: Interface Metric: 1.
:
: DNS:
: DNS Server Addresses: (four appear, not shown here).
: Append primary and connection specific DNS Suffixeses:
: selected.
: Append parent suffixes of the primary DNS suffix:
: selected.
: Append these DNS suffixes: not selected.
: List box that follows: <empty>.
: DNS suffix for this connection: <empty>.
: Register this connection's address in DNS: not selected.
: Use this connection's DNS suffix in DNS registration:
: not selected and grayed out.
:
: WINS:
: WINS addresses: <empty>.
: Enable LMHOSTS lookup: selected.
: Enable NetBIOS over TCP/IP: seelcted.
: Disable NetBIOS over TCP/IP: not selected.
: Use NetBIOS setting from the DHCP server: not selected.
:
: Options:
: IP Security: Do not use IP SEC: selected.
: IP Security: Use the IP security policy: not selected.
: TCP/IP filtering: Enable TCP/IP Filtering: not selected.
:
: These are the settings before installing SP4 and I made no
: manual changes for SP4.

Actually I can tell alot more if I see the ipconfig /all
In a command prompt run this ipconfig /all > C:\ipconfig.txt

That will drop the ipconfig.txt in the C:\ Drive Copy and paste it to the
body of your reply do not edit it and please, don't attach it.
In the mean time I'll be looking for a resolution, I've not heard of SP4
causing DNS problems outside of a single label AD domain name

--
Best regards,
Kevin D4 Dad Goodknecht Sr. [MVP]
Hope This Helps
============================
--
When responding to posts, please "Reply to Group" via your
newsreader so that others may learn and benefit from your issue.
To respond directly to me remove the nospam. from my email.
==========================================
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==========================================
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It will strip signature out and more
http://home.in.tum.de/~jain/software/oe-quotefix/
==========================================
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http://www.oehelp.com/OEBackup/Default.aspx
==========================================

In news:005201c3dc68$7d9a2770$(E-Mail Removed),
(E-Mail Removed) <(E-Mail Removed)>
posted their thoughts, then I offered mine
> Ace,
>
>> Is the primary DNS suffix of the machine (or domain it belongs to) a
>> single label name?
>
> How do I tell? I do not recall setting up a domain when
> configuring the systems years ago. I use a domain on the
> Internet but that points to servers elsewhere, not on this
> LAN. I am using static private IP addresses behind a
> router with NAT connected via cable modem.
>
> Please see my response to Kevin Goodknecht for more
> configuration information.

An ipconfig /all, as Kevin mentioned, would be more helpful, along with the
info you provided. That will tell us alot. Can you also post in that
response, your AD DNS Domain name (as it shows up in your ADUC).

Keep in mind your AD DNS domain name usually has NOTHING to do with an
external registered name, unless you want it to be the same. You must have
created a domain name for you AD domain when you set it up. It's the only
way any domain can be installed.


--
Regards,
Ace

Please direct all replies to the newsgroup so all can benefit.
This posting is provided "AS IS" with no warranties.

Ace Fekay, MCSE 2000, MCSE+I, MCSA, MCT, MVP
Microsoft Windows MVP - Active Directory
--
=================================

Kevin,

>Actually I can tell alot more if I see the ipconfig /all

F:\Documents and Settings\Administrator>ipconfig /all

Windows 2000 IP Configuration

Host Name . . . . . . . . . . . . : hook
Primary DNS Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 3Com EtherLink
XL 10/100 PCI TX NIC (3C905B-TX)
Physical Address. . . . . . . . . : 00-50-04-61-4D-
64
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 192.168.1.13
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 206.124.134.242
206.124.134.243
204.127.198.4
63.240.76.4

F:\Documents and Settings\Administrator>

Kevin,

I ran the ipconfig /all on the upgraded system not the one
that failed the upgrade. Lets try again and I will
provide both for comparison.

This config /all is on the system running SP3 that looses
DNS capability when I upgrade it to SP4:

Windows 2000 IP Configuration



Host Name . . . . . . . . . . . . : peterpan
Primary DNS Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No


Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 3Com EtherLink
XL 10/100 PCI TX NIC (3C905B-TX)
Physical Address. . . . . . . . . : 00-50-04-61-4D-
6F

DHCP Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : 192.168.1.14

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 206.124.134.243
206.124.134.242
204.127.198.4
63.240.76.4

Now here is the one that upgraded to SP4 just fine:

Windows 2000 IP Configuration



Host Name . . . . . . . . . . . . : hook
Primary DNS Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No


Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 3Com EtherLink
XL 10/100 PCI TX NIC (3C905B-TX)
Physical Address. . . . . . . . . : 00-50-04-61-4D-
64

DHCP Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : 192.168.1.13

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 206.124.134.242
206.124.134.243
204.127.198.4
63.240.76.4

And to answer Ace about ADUC, I am clueless about ADUC.
If the AD part stands for Active Directory, then we are
not running AD. If it is something else, please help me
out with what commands to issue or what click sequences to
follow to respond to your request.

The system that upgraded to SP4 is used for software
development. It has had a lot of software development
tools installed and removed from it. The system that will
not upgrade to SP4 is primarily used for correspondence
and business administration.

In news:06bd01c3df15$7aa3faa0$(E-Mail Removed),
Russ Hansberry <(E-Mail Removed)> posted their thoughts,
then I offered mine
> Kevin,
>
> I ran the ipconfig /all on the upgraded system not the one
> that failed the upgrade. Lets try again and I will
> provide both for comparison.
>
> This config /all is on the system running SP3 that looses
> DNS capability when I upgrade it to SP4:
>
> Windows 2000 IP Configuration
>
>
>
> Host Name . . . . . . . . . . . . : peterpan
> Primary DNS Suffix . . . . . . . :
> Node Type . . . . . . . . . . . . : Broadcast
>
> IP Routing Enabled. . . . . . . . : No
>
> WINS Proxy Enabled. . . . . . . . : No
>
>
> Ethernet adapter Local Area Connection:
>
>
>
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . : 3Com EtherLink
> XL 10/100 PCI TX NIC (3C905B-TX)
> Physical Address. . . . . . . . . : 00-50-04-61-4D-
> 6F
>
> DHCP Enabled. . . . . . . . . . . : No
>
> IP Address. . . . . . . . . . . . : 192.168.1.14
>
> Subnet Mask . . . . . . . . . . . : 255.255.255.0
>
> Default Gateway . . . . . . . . . : 192.168.1.1
>
> DNS Servers . . . . . . . . . . . : 206.124.134.243
> 206.124.134.242
> 204.127.198.4
> 63.240.76.4
>
> Now here is the one that upgraded to SP4 just fine:
>
> Windows 2000 IP Configuration
>
>
>
> Host Name . . . . . . . . . . . . : hook
> Primary DNS Suffix . . . . . . . :
> Node Type . . . . . . . . . . . . : Broadcast
>
> IP Routing Enabled. . . . . . . . : No
>
> WINS Proxy Enabled. . . . . . . . : No
>
>
> Ethernet adapter Local Area Connection:
>
>
>
> Connection-specific DNS Suffix . :
> Description . . . . . . . . . . . : 3Com EtherLink
> XL 10/100 PCI TX NIC (3C905B-TX)
> Physical Address. . . . . . . . . : 00-50-04-61-4D-
> 64
>
> DHCP Enabled. . . . . . . . . . . : No
>
> IP Address. . . . . . . . . . . . : 192.168.1.13
>
> Subnet Mask . . . . . . . . . . . : 255.255.255.0
>
> Default Gateway . . . . . . . . . : 192.168.1.1
>
> DNS Servers . . . . . . . . . . . : 206.124.134.242
> 206.124.134.243
> 204.127.198.4
> 63.240.76.4
>
> And to answer Ace about ADUC, I am clueless about ADUC.
> If the AD part stands for Active Directory, then we are
> not running AD. If it is something else, please help me
> out with what commands to issue or what click sequences to
> follow to respond to your request.
>
> The system that upgraded to SP4 is used for software
> development. It has had a lot of software development
> tools installed and removed from it. The system that will
> not upgrade to SP4 is primarily used for correspondence
> and business administration.

ADUC is the AD administration console. If you don't have AD, don't worry
about it.

As for SP4 install failing, I couldn't find anything about it. My only
suggestions are to ensure that no AV software is running in the background.
Perform a complete AV scan prior to the attempt and disable any services or
hardware (physically remove the cards, USB, etc) prior to the attempt.


--
Regards,
Ace

Please direct all replies to the newsgroup so all can benefit.
This posting is provided "AS IS" with no warranties.

Ace Fekay, MCSE 2000, MCSE+I, MCSA, MCT, MVP
Microsoft Windows MVP - Active Directory
--
=================================