I keep getting a message that dls0523pmw.exe encountered a problem. What is
taht and how do I fix it. also I keep getting popups as soon as I turn on
the computer

What that is is a virus (actually a Trojan). Not sure about removal
procedures and if you have one Trojan, you may have several more. Suggest
you go to the experts, starting at http://aumha.org/a/quickfix.htm and
continuing to http://aumha.org/a/parasite.htm

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"Janette" <(E-Mail Removed)> wrote in message
news0A3E588-975F-4C1E-8717-(E-Mail Removed)...
>I keep getting a message that dls0523pmw.exe encountered a problem. What
>is
> taht and how do I fix it. also I keep getting popups as soon as I turn on
> the computer

Note that the error that's popping up is probably due to the virus having
problems doing what it wants to do, or that it was partially removed but not
completely cleaned up.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"Janette" <(E-Mail Removed)> wrote in message
news0A3E588-975F-4C1E-8717-(E-Mail Removed)...
>I keep getting a message that dls0523pmw.exe encountered a problem. What
>is
> taht and how do I fix it. also I keep getting popups as soon as I turn on
> the computer

"Janette" <(E-Mail Removed)> wrote
>I keep getting a message that dls0523pmw.exe encountered a problem. What
>is
> taht and how do I fix it. also I keep getting popups as soon as I turn on
> the computer

Malware Removal
http://www.elephantboycomputers.com/...moving_Malware

THE PARASITE FIGHT
Finding, Removing & Protecting Yourself From Scumware
http://aumha.org/a/parasite.htm

Richard Harper’s Guide to Cleaning Pests
http://rgharper.mvps.org/cleanit.htm

--
Rock [MS-MVP User/Shell]

"Janette" wrote:

> I keep getting a message that dls0523pmw.exe encountered a problem. What is
> taht and how do I fix it. also I keep getting popups as soon as I turn on
> the computer


1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit or you can send them here in your next
post) and click [OK] to confirm your Changes.

Click on Advanced Tab and scroll down under the browsing option and uncheck
this box:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) and click Apply
then OK to close your IE Properties.

2.... And also for malware from here:
http://www.lavasoft.com/products/ad-...e_personal.php
http://www.safer-networking.org ; for Spybot S&D
Download and install after installing this software and
update then run a scan in both safe mode and normal:
http://free.grisoft.com/doc/5390/lng/us/tpl/v5
= Open the Windows
Explorer and locate this path:
C:\Windows\System32\drivers\etc = look in the Right Pane/window for this
file called the HOSTS file but not the one with the extension *.SAM* leave
this as is.
If you can't see it try to click Tools >> Folder Options and select show
Hidden files and folder, then right Click the Hosts file and select open with
Notepad.
There see any reference for that site and remove it, you Hosts file will
looks like this:
# 102.54.94.97 rhino.acme.com # Source server
# 38.25.63.10 x.acme.com # Client Host
127.0.0.1 LocalHost
------------------------------------------
Remove all other References other than those above.

Run disk Clean Up and Defrag in safe mode, then Open run command and type in:
sfc /scannow click [OK]
Note the space between sfc_/

If you still directed Download the Hijackthis and send the report to one of
many
forums for analysis and troubleshooting:
When all else fails, HijackThis v1.99.1
(http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.
HTH.
Let us know.
Regards,
nass
----------
www.nasstec.co.uk

Those are interesting if incomplete instructions for "preventing" malware
infestations, not for specifically removing the malware the OP is already
infested with.

--
Gary S. Terhune
MS-MVP Shell/User
www.grystmill.com

"nass" <(E-Mail Removed)> wrote in message
news:9AA5250E-0EF0-46D5-A0BC-(E-Mail Removed)...
>
>
> "Janette" wrote:
>
>> I keep getting a message that dls0523pmw.exe encountered a problem. What
>> is
>> taht and how do I fix it. also I keep getting popups as soon as I turn
>> on
>> the computer
>
>
> 1... Click start >> Control Panel >> Double Click Network and Internet
> Connections >> Double click Internet Options, on the IE Properties window
> you will see these Options:
> General | Security | Privacy | Content | Connections | Programs
> | Advanced .
>
> Click on General Tab (1st Tab on the left) and you will see a Button
> called
> [ Clear History ..] click on it to clear your History caches, then click
> on
> [Delete Files..] to delete Internet Files created over the time, click on
> [
> Delete Cookies...] to delete your cookies left by visiting websites.
>
> = Then try to Disable the Add-Ons on your Browser somehow installed on
> your
> browser, On how to disable the Add-ons follow this:
> Click on Programs Tab and then click the Manage Add-Ons Button there
> Disable
> the None/Not Verified Plug-ins/Add-ons ( you need to Renable them
> one-by-one
> later and see which is the culprit or you can send them here in your next
> post) and click [OK] to confirm your Changes.
>
> Click on Advanced Tab and scroll down under the browsing option and
> uncheck
> this box:
> [&] Browsing
> [ ] Enable Third-Party browser extensions (Req Rest) and click Apply
> then OK to close your IE Properties.
>
> 2.... And also for malware from here:
> http://www.lavasoft.com/products/ad-...e_personal.php
> http://www.safer-networking.org ; for Spybot S&D
> Download and install after installing this software and
> update then run a scan in both safe mode and normal:
> http://free.grisoft.com/doc/5390/lng/us/tpl/v5
> = Open the Windows
> Explorer and locate this path:
> C:\Windows\System32\drivers\etc = look in the Right Pane/window for this
> file called the HOSTS file but not the one with the extension *.SAM* leave
> this as is.
> If you can't see it try to click Tools >> Folder Options and select show
> Hidden files and folder, then right Click the Hosts file and select open
> with
> Notepad.
> There see any reference for that site and remove it, you Hosts file will
> looks like this:
> # 102.54.94.97 rhino.acme.com # Source server
> # 38.25.63.10 x.acme.com # Client Host
> 127.0.0.1 LocalHost
> ------------------------------------------
> Remove all other References other than those above.
>
> Run disk Clean Up and Defrag in safe mode, then Open run command and type
> in:
> sfc /scannow click [OK]
> Note the space between sfc_/
>
> If you still directed Download the Hijackthis and send the report to one
> of
> many
> forums for analysis and troubleshooting:
> When all else fails, HijackThis v1.99.1
> (http://aumha.org/downloads/hijackthis.zip) is the preferred tool to use.
> It will help you to both identify and remove any hijackware/spyware. Post
> your log to http://aumha.net/viewforum.php?f=30,
> http://castlecops.com/forum67.html,
> http://forums.subratam.org/index.php?showforum=7, or other appropriate
> forums for expert analysis, not here.
> HTH.
> Let us know.
> Regards,
> nass
> ----------
> www.nasstec.co.uk