i've tried to setd a message to a colleague who uses outlook and all i get is
a message saying' "maildir delivery failed; sorry the user's mail dir has
overdarwn his disk space quota.please try agian later"

What is the meaning of this and how can we get this problem resolved

john wrote:

> i've tried to setd a message to a colleague who uses outlook and all i get is
> a message saying' "maildir delivery failed; sorry the user's mail dir has
> overdarwn his disk space quota.please try agian later"
>
> What is the meaning of this and how can we get this problem resolved

The recipient's mailbox is full. They have no more disk space from
their account's quota to add any more e-mails to their mailbox. You
will have to wait until this recipient performs some cleanup.

The peanut butter jar is full. You can't add any more. Wait until the
owner of that jar removes some peanut butter.

Thanks Vanguard,

Now my problem is how best do we empty the peanut butter jar and come up
with a lasting solution to manage the e-mail account on outlook?

"VanguardLH" wrote:

> john wrote:
>
> > i've tried to setd a message to a colleague who uses outlook and all i get is
> > a message saying' "maildir delivery failed; sorry the user's mail dir has
> > overdarwn his disk space quota.please try agian later"
> >
> > What is the meaning of this and how can we get this problem resolved
>
> The recipient's mailbox is full. They have no more disk space from
> their account's quota to add any more e-mails to their mailbox. You
> will have to wait until this recipient performs some cleanup.
>
> The peanut butter jar is full. You can't add any more. Wait until the
> owner of that jar removes some peanut butter.
>

The recipient may be using Outlook, but it is really the mail server's
mailbox that is full. The recipient may not be aware of that situation,
so it is best to notify/contact him/her by other means.

john wrote:
> Thanks Vanguard,
>
> Now my problem is how best do we empty the peanut butter jar and come up
> with a lasting solution to manage the e-mail account on outlook?
>
> "VanguardLH" wrote:
>
>> john wrote:
>>
>>> i've tried to setd a message to a colleague who uses outlook and all i get is
>>> a message saying' "maildir delivery failed; sorry the user's mail dir has
>>> overdarwn his disk space quota.please try agian later"
>>>
>>> What is the meaning of this and how can we get this problem resolved
>> The recipient's mailbox is full. They have no more disk space from
>> their account's quota to add any more e-mails to their mailbox. You
>> will have to wait until this recipient performs some cleanup.
>>
>> The peanut butter jar is full. You can't add any more. Wait until the
>> owner of that jar removes some peanut butter.

john wrote:

> VanguardLH wrote:
>
>> john wrote:
>>
>>> i've tried to setd a message to a colleague who uses outlook and all i get is
>>> a message saying' "maildir delivery failed; sorry the user's mail dir has
>>> overdarwn his disk space quota.please try agian later"
>>>
>>> What is the meaning of this and how can we get this problem resolved
>>
>> The recipient's mailbox is full. They have no more disk space from
>> their account's quota to add any more e-mails to their mailbox. You
>> will have to wait until this recipient performs some cleanup.
>>
>> The peanut butter jar is full. You can't add any more. Wait until the
>> owner of that jar removes some peanut butter.
>
> Now my problem is how best do we empty the peanut butter jar and come up
> with a lasting solution to manage the e-mail account on outlook?

The owner of the mailbox needs to do their own cleanup if they
configured their e-mail client not to do that cleanup. For example, if
this is for a POP account, the default POP commands sent by e-mail
clients are RETR (retrieve) followed by DELE (delete). However, users
may configure their e-mail clients to "leave message on server". That
means the RETR is performed but with no following DELE. Well, that
means the retrieved e-mails don't get deleted from the server and the
user's mailbox just keeps getting more and more full until all of the
disk quota for that user's account gets consumed.

Along with "leave messages on server" option, there may be other
options, like "delete message when deleted from Deleted Items folder"
and/or "delete message N days after retrieved". Leaving messages on the
server would only be needed if they were trying to using multiple POP
clients to access the same POP account and wanted to see the same
messages in all those POP clients. So the user could configure a
"window" during which all their multiple POP clients were allowed to
retrieve the same message to each one before the message got deleted.

What the user can do for cleanup of their POP mailbox depends on the
configuration of that user's e-mail client.