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shanmanz
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I have found this article hope this helps
http://www.dessci.com/en/support/TSN/tsn64.htm "Filpinpin" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)... > Hi, > This is my problem: > I had a Windows NT Server SP6 which was migrated into a Windows 2000 > Server SP3 This server act as a Primary Domain Controlor in mixed > mode (ie:there is also a NT server on the network) and is also a file > server > > Now since we migrated the server, each time a client station ( under > Win2k Pro) try to save a office ( Office XP) document (Word, > excel)through the network on the server, we get the following error: > > "Disk full or too many files opened" > > The error does not appear everytime, and if you retry several times, > you finally succeed to save your file ( after 10~20 times at least). > > Yet, there is plenty of free space available on the HDD of the server. > To resolve the problem,I've tried several things: > > -I've disabled all systems quotas on the disk to be sure the quoats > wasn't exceeded. > -turn off the antivirus ( Mc Afee) to be sure it wasn't a problem of > locked files when there were scanned by the antivirus! > -Check If there were enough virtual memory for the system server > (abuot 3Go for services & applications) > -I've searched for tmp files (*.tmp or ~*.doc) to see if there were > not too numerous. > -The document saved on the server does not contain disrupted links or > math equation objets ( which seems to cause these problems sometimes) > -it is not a problem of ACL because even if you encouter saving > problems, you still can open and save the file after severals tries. > > Presently, I don't now if the problem is caused by office XP or by the > file server, knowing that it was working perfectly before the > migration? > > One another point, even opening a file with Word 97 and then saving it > on the network, we get the same error, so we can reproduice the same > error with Office 97 and office XP ( patched with SP2). > > I was asking myself if the problem would not come from the server > which is a PDC and also a file server? > Wouldn't it be better to put a file server on anoter machine which is > not a PDC? > > Any help would be welcome ![]() |
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TF
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This sounds like the SMB Signing bug that was afflicted on Windows 2000
Server by ServicePack 3. You need to disable SMB Signing and I recommend that you seek information on this from an appropriate Windows Server Newsgroup. -- Terry Farrell - Word MVP http://www.mvps.org/word/ "Filpinpin" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)... Hi, This is my problem: I had a Windows NT Server SP6 which was migrated into a Windows 2000 Server SP3 This server act as a Primary Domain Controlor in mixed mode (ie:there is also a NT server on the network) and is also a file server Now since we migrated the server, each time a client station ( under Win2k Pro) try to save a office ( Office XP) document (Word, excel)through the network on the server, we get the following error: "Disk full or too many files opened" The error does not appear everytime, and if you retry several times, you finally succeed to save your file ( after 10~20 times at least). Yet, there is plenty of free space available on the HDD of the server. To resolve the problem,I've tried several things: -I've disabled all systems quotas on the disk to be sure the quoats wasn't exceeded. -turn off the antivirus ( Mc Afee) to be sure it wasn't a problem of locked files when there were scanned by the antivirus! -Check If there were enough virtual memory for the system server (abuot 3Go for services & applications) -I've searched for tmp files (*.tmp or ~*.doc) to see if there were not too numerous. -The document saved on the server does not contain disrupted links or math equation objets ( which seems to cause these problems sometimes) -it is not a problem of ACL because even if you encouter saving problems, you still can open and save the file after severals tries. Presently, I don't now if the problem is caused by office XP or by the file server, knowing that it was working perfectly before the migration? One another point, even opening a file with Word 97 and then saving it on the network, we get the same error, so we can reproduice the same error with Office 97 and office XP ( patched with SP2). I was asking myself if the problem would not come from the server which is a PDC and also a file server? Wouldn't it be better to put a file server on anoter machine which is not a PDC? Any help would be welcome ![]() |
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Filpinpin
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It could have been a problem of SMB signing, but it wasn't.
The problem comes from the vsp.sys file installed by BacckUp Exec which create a conflit with Norton Antivirus. The following article details all the probleme encourtered and know to fix it! For me it worked, and I have no more errors ![]() If this can help anyone who dealed with the same problems as me,at the end of the post, there are also the reference to other article of the knowledge base which treats similar problems ============================================================================ ===================================== ErrMsg: "The save failed due to out of memory or disk space" ---------------------------------------------------------------------------- --- The information in this article applies to: - Microsoft Windows 2000 Advanced Server - Microsoft Windows 2000 Professional - Microsoft Windows 2000 Server - Microsoft Windows XP 64-Bit Edition - Microsoft Windows XP Professional - Microsoft Windows NT Server 4.0 (Version: 4.0) - Microsoft Windows NT Server 4.0 Terminal Server Edition - Microsoft Windows NT Workstation 4.0 (Version: 4.0) - Microsoft Windows Server 2003, 64-Bit Enterprise Edition - Microsoft Windows Server 2003, Enterprise Edition - Microsoft Windows Server 2003, Standard Edition - Microsoft Windows Server 2003, Web Edition ---------------------------------------------------------------------------- --- The information in this article also applies to: - Office 2000 - Office XP - Microsoft Excel 2000 - Microsoft Excel 2002 - Microsoft FrontPage 2000 - Microsoft FrontPage 2002 - Microsoft PowerPoint 2000 - Microsoft PowerPoint 2002 - Microsoft Word 2000 - Microsoft Word 2002 - Microsoft Access 2000 - Microsoft Access 2002 The clients are Win2k, WinXP, Win98 and Win95. ---------------------------------------------------------------------------- --- SYMPTOMS ========= - Outlook users cannot open PST folder on a share across the network. - Office applications users cannot save their documents on a DFS storage. - Users who are modifying files (e.g. Excel documents, or Word documents) on a network file server are unable to save files or receive the error message "Disk is Full" not enough resources. even though there is enough free disk space on the network drive. "Disk full or out of memory" - You see the following verbatim error messages for different applications - Excel .xls: "Document not saved" "The disk is full" - Word .doc: "The save failed due to out of memory or disk space (drive:\path\filename)" Click OK. "Do you want to retry the save?" Click YES. Try to save to same location. "Disk is full or to too many files are open." Note: You CAN save Rich Text Format (.RTF) files from Word to the mapped drive - just not .DOC files. - PowerPoint .ppt: "Read only file" "There was an error accessing (filename)" - Outlook: "Cannot start the reminder service. Unable to show reminders. An error occurred that prevented the file <drive letter>:\Outlook\filename.pst from being saved. Close and then re-start all mail-enabled applications." In Outlook accessing a personal file "Unable to expand the folder. An error occured that prevented (file name) to save. Close and then restart all mail enabled application." - MSpaint "An unknown error occurred when accessing <drive letter>:\folder\filename.bmp" Note: You CAN save as jpg, tiff, gif. - only BMP fails in MSPAINT - Adobe PageMaker 7.0: "disk full" and/or "invalid parameter" - Other applications may return: "Access Denied" or "Document not saved". "Disk full or not enough memory" Message that the file is in use by someone else, but it is not in actuality. - Sometimes there is no error and the file appears to save correctly - but, in actuality, it does not save. Other symptoms: - Event ID 2020 INVALID_PARAMETER in system eventlog - After initiating a system shutdown or restart, the computer does not successfully complete shutdown but instead displays a black screen with a blinking cursor (or no cursor) and does not continue past this screen. CAUSE ====== - This issue may occur if a non-Microsoft application that is installed on your computer uses an outdated kernel-mode filter driver. - File system filter driver interfering. - Typically the errors described in the symptoms section occur if VSP.SYS is loaded in combination with antivirus filter driver, i.e. Symantec Antivirus Corporate Edition 8.0. SYMEVENT.SYS Symantec Event Library NAVAP.SYS AutoProtect RESOLUTION =========== As of Oct 2003, this is now a known issues with Veritas' Backup Exec Advanced Open File Option Call Veritas for a fix or wait for the official patch from Veritas. The offending file is %systemroot%\system32\drivers\vsp.sys. Remove VSP.SYS or uninstall Veritas remote agent, this removes the vsp.sys file. Uninstall the Netbackup 4.5 client and re-install the 3.4.1 version that does not ship vsp.sys. Uninstall this software package and reinstall the remote agent but WITHOUT the Advanced Open File Option. Install the "Advanced Open File Option" using the latest version from Veritas. To resolve this issue, contact the manufacturer of the program to inquire about the availability of a filter driver update. For more information about how to contact VERITAS, visit the following VERITAS Web site: http://support.veritas.com/ Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. WORKAROUND ========== Note: 'Advanced Open File Option' is an optional component of the backup software which is not needed to do regular backups. - Edit the registry to temporarily deactivate the filter driver and reboot the system. Manually disable this service (Open File Option) by setting the registry value HKLM\System\CurrentControlSet\Services\VSP\Start to 0x4. Setting this key & rebooting will prevent the driver from loading. IMPORTANT: If the driver is disabled only, the operating system will likely halt on the next reboot and display a STOP 0x7B INACCESSIBLE_BOOT_DEVICE. This is because the VSP.SYS driver is referenced in the registry at the following locations: HKLM\SYSTEM\CurrentControlSet\Control\Class\{71A27CDD-812A-11D0-BEC7-08002BE 2092F}\UpperFilters (If running Windows 2000, the above registry key should be edited in REGEDT32.EXE since it is a multi-string binary value) For additional information about how to temporarily deactivate the kernel-mode filter driver, click the following article number to view the article in the Microsoft Knowledge Base: 816071.KB.EN-US: How to Temporarily Deactivate the Kernel Mode Filter Driver STATUS ======= Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article MORE INFORMATION ================= VSP.SYS comes with either Netbackup or Veritas Backup-Exec for Windows 9.0 (Backup Exec Advanced Open File Option) NOTE: - Updating to the latest version of these applications may not update the VSP.sys file. - Uninstalling the VERITAS Software package may not remove the filter driver VSP.sys You can verify that this driver is removed by looking at the output of drivers.exe or pstat.exe VSP.SYS is a filter driver that allows backup to suspend (and cache) file writes while a backup is in progress. VSP.SYS is the "Volume Snapshot Provider Driver". The VSP.SYS file is located in %systemroot%\SYSTEM32\DRIVERS This file is installed on the system by the Veritas's remote backup agent. Affected file versions are 1.2:0.0 and 1.0:0.0 VSP.SYS |VERITAS Software |Volume Snapshot Provider Driver Module[ 22] [C:\WINNT\SYSTEM32\DRIVERS\VSP.SYS] Company Name: VERITAS Software File Description: Volume Snapshot Provider Driver Product Version: (1.0:0.0) File Version: (1.0:0.0) File Size (bytes): 50176 File Date: Mo Nov 04 12:02:14 2002 Module[178] [C:\WINNT\SYSTEM32\DRIVERS\VSP.SYS] Company Name: VERITAS Software File Description: Volume Snapshot Provider Driver Product Version: (1.2:0.0) File Version: (1.2:0.0) File Size (bytes): 50528 File Date: Thu Apr 03 15:16:06 2003 NetBackup --------- Netbackup client version that is running without problems is the 3.4.1ga. The 3.4.1ga version client doesn't appear to install the vsp.sys driver. Upgrading to the 4.5 feature pack 4 client may introduce the problem. Network Monitor --------------- From a Network Monitor (Netmon) captures you can see errors while flushing the cache. There is a SMB C_Flush_File sent from the client to the server, that happens at the end of a file being written. This gets responded by the server with a STATUS_INVALID_PARAMETER error: SMB: C Flush File SMB: R flush file - NT error, System, Error, Code = (13) STATUS_INVALID_PARAMETER SMB: NT status code = 0xC000000D, Facility = System, Severity = Error, Code = (13) STATUS_INVALID_PARAMETER SMB: NT Status Severity Code = Error SMB: NT Status Customer Code = 0 (0x0) SMB: NT Status Reserved Bit = 0 (0x0) SMB: NT Status Facility = System SMB: NT Status Code System Error = STATUS_INVALID_PARAMETER The SMB_COM_FLUSH command ensures that all data and allocation information for the corresponding file has been written to stable storage. The response is not sent until the write operations are complete. Notes: ------ Typically the problem happens after several hours or several days of uptime of the file server. You can save Wordpad or Notepad documents to the same network share without a problem. The issue is happening to applications that use temporary files within the save process. In general, Office applications do something like this: 1. Open the source file. 2. Open a temporary copy of the file. 3. Make changes to the temporary copy. 4. When we save the file, we flush all changes to the temp file, then replace the original source file with this temporary file. REFERENCES =========== 822219.KB.EN-US You Experience Slow File Server Performance and Delays Occur When You http://support.microsoft.com/?id=822219 816071.KB.EN-US How to Temporarily Deactivate the Kernel Mode Filter Driver http://support.microsoft.com/?id=816071 Veritas Web Site Information: ----------------------------- How to install and uninstall the Advanced Open File Option to remote Windows servers from the command prompt http://seer.support.veritas.com/docs/253620.htm Uninstall the Advanced Open File Option on a remote server from the Windows command prompt: 1. At the remote server, open a command prompt window. 2. Change directories to the Remote Agent install directory using the following path: \Program Files\VERITAS\Backup Exec\RANT 3. Type setup.exe /AOFO: -s -u, and press ENTER. Note: The -s parameter is used to run the operation in silent mode, without using the user interface. The -u parameter specifies an uninstall operation. The parameter -boot is used to automatically restart the computer. If this is desired, then add the -boot parameter; if not, make sure to restart the computer manually to disable the Advanced Open File Option. The Advanced Open File Option is uninstalled from the remote server. After the uninstall process is completed, restart the system to disable the Advanced Open File Option. Found the following 3rd party File system Filter(s). Additional file system filters may be present in PStat Module Name summary section --------------------------------------------------------------------- SYMEVENT.SYS Symantec Event Library NAVAP.SYS AutoProtect VSP.SYS Volume Snapshot Provider Driver For additional information about third-party filter drivers, click the following article number to view the article in the Microsoft Knowledge Base: 253195.KB.EN-US: Information About Third-Party Windows NT and Windows 2000 File-System Filter Drivers -------------------------------------------------------------------------- Otherwise, I invite you to check those KB if you still have errors: KB 814112 - Files on Network Shares Open Slowly or Read-Only or You Receive an Error Message KB 182934 - WD97 : Not Enough Memory or Disk Space Saving File Windows NT KB 210335 - WD2000: Error Message: "Not Enough Memory or Disk Space" Saving File in Word 6.0/95 KB 211326 - WD2000:Error Messages When You Save File with Low Hard Disk Space KB 224041 - WD2000 :Error Message :The Disk Is Full or Too Many Files Are Open KB 224054 - WD2000: Error Message: There Is Not Enough Memory or Disk Space to Complete the Operation KB 296264 - Configuring Opportunistic Locking in Windows KB 324491 - XL2002: "The File May Have Been Changed..." Error When You Save Workbook to Network Server KB 329170 - MS02-070: Flaw in SMB Signing May Permit Group Policy to Be Modified KB 810907 - Error Messages When You Open or Copy Network Files on Windows XP SP1 Clients That Require SMB Signing KB 812937 - File Lock or Access Denied Error Message When You Save Files Over the Network "TF" <(E-Mail Removed)> wrote in message news:<e$(E-Mail Removed)>... > This sounds like the SMB Signing bug that was afflicted on Windows 2000 > Server by ServicePack 3. You need to disable SMB Signing and I recommend > that you seek information on this from an appropriate Windows Server > Newsgroup. > > -- > Terry Farrell - Word MVP > http://www.mvps.org/word/ |
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Suzanne S. Barnhill
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Thanks for the feedback.
-- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://www.mvps.org/word Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Filpinpin" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)... > It could have been a problem of SMB signing, but it wasn't. > The problem comes from the vsp.sys file installed by BacckUp Exec > which create a conflit with Norton Antivirus. > > The following article details all the probleme encourtered and know to > fix it! > For me it worked, and I have no more errors ![]() > If this can help anyone who dealed with the same problems as me,at the > end of the post, there are also the reference to other article of the > knowledge base which treats similar problems > > ============================================================================ > ===================================== > ErrMsg: "The save failed due to out of memory or disk space" > -------------------------------------------------------------------------- -- > --- > The information in this article applies to: > > - Microsoft Windows 2000 Advanced Server > - Microsoft Windows 2000 Professional > - Microsoft Windows 2000 Server > - Microsoft Windows XP 64-Bit Edition > - Microsoft Windows XP Professional > - Microsoft Windows NT Server 4.0 (Version: 4.0) > - Microsoft Windows NT Server 4.0 Terminal Server Edition > - Microsoft Windows NT Workstation 4.0 (Version: 4.0) > - Microsoft Windows Server 2003, 64-Bit Enterprise Edition > - Microsoft Windows Server 2003, Enterprise Edition > - Microsoft Windows Server 2003, Standard Edition > - Microsoft Windows Server 2003, Web Edition > > -------------------------------------------------------------------------- -- > --- > The information in this article also applies to: > > - Office 2000 > - Office XP > - Microsoft Excel 2000 > - Microsoft Excel 2002 > - Microsoft FrontPage 2000 > - Microsoft FrontPage 2002 > - Microsoft PowerPoint 2000 > - Microsoft PowerPoint 2002 > - Microsoft Word 2000 > - Microsoft Word 2002 > - Microsoft Access 2000 > - Microsoft Access 2002 > > The clients are Win2k, WinXP, Win98 and Win95. > > > -------------------------------------------------------------------------- -- > --- > > SYMPTOMS > ========= > > - Outlook users cannot open PST folder on a share across the > network. > > - Office applications users cannot save their documents on a > DFS > storage. > > - Users who are modifying files (e.g. Excel documents, or Word > documents) on a network file server > are unable to save files or receive the error message > "Disk is Full" not enough resources. > even though there is enough free disk space on the network > drive. > > "Disk full or out of memory" > > > - You see the following verbatim error messages for different > applications > > > - Excel .xls: > "Document not saved" > "The disk is full" > > > - Word .doc: > "The save failed due to out of memory or disk space > (drive:\path\filename)" > Click OK. > "Do you want to retry the save?" > Click YES. Try to save to same location. > "Disk is full or to too many files are open." > > Note: You CAN save Rich Text Format (.RTF) files from Word to > the > mapped drive - just not .DOC files. > > > - PowerPoint .ppt: > "Read only file" > "There was an error accessing (filename)" > > > - Outlook: > "Cannot start the reminder service. Unable to show reminders. > An error occurred that prevented the file <drive > letter>:\Outlook\filename.pst from being saved. > Close and then re-start all mail-enabled applications." > > In Outlook accessing a personal file > "Unable to expand the folder. An error occured that prevented > (file > name) to save. > Close and then restart all mail enabled application." > > > - MSpaint > "An unknown error occurred when accessing <drive > letter>:\folder\filename.bmp" > Note: You CAN save as jpg, tiff, gif. - only BMP fails in > MSPAINT > > > - Adobe PageMaker 7.0: "disk full" and/or "invalid parameter" > > > - Other applications may return: > "Access Denied" or "Document not saved". > > "Disk full or not enough memory" > > Message that the file is in use by someone else, but it is > not in > actuality. > > - Sometimes there is no error and the file appears to save > correctly > - but, in actuality, it does not save. > > > > Other symptoms: > > - Event ID 2020 INVALID_PARAMETER in system eventlog > > - After initiating a system shutdown or restart, the computer > does > not successfully complete shutdown but instead displays a > black screen with a blinking cursor (or no cursor) and does > not > continue past this screen. > > > > CAUSE > ====== > > - This issue may occur if a non-Microsoft application that is > installed on your computer uses an outdated > kernel-mode filter driver. > > - File system filter driver interfering. > > - Typically the errors described in the symptoms section occur > if > VSP.SYS is loaded in combination with antivirus filter driver, i.e. > Symantec Antivirus Corporate Edition 8.0. > SYMEVENT.SYS Symantec Event Library > NAVAP.SYS AutoProtect > > > > RESOLUTION > =========== > As of Oct 2003, this is now a known issues with Veritas' > Backup Exec > Advanced Open File Option > > Call Veritas for a fix or wait for the official patch from > Veritas. > > The offending file is %systemroot%\system32\drivers\vsp.sys. > > > Remove VSP.SYS or uninstall Veritas remote agent, this removes > the > vsp.sys file. > > Uninstall the Netbackup 4.5 client and re-install the 3.4.1 > version > that does not ship vsp.sys. > > Uninstall this software package and reinstall the remote agent > but > WITHOUT the Advanced Open File Option. > > Install the "Advanced Open File Option" using the latest > version > from Veritas. > > To resolve this issue, contact the manufacturer of the program > to > inquire about the availability of a filter driver update. > For more information about how to contact VERITAS, visit the > following VERITAS Web site: > > http://support.veritas.com/ > > Microsoft provides third-party contact information to help you > find > technical support. This contact information may change without notice. > Microsoft does not guarantee the accuracy of this third-party contact > information. > > > WORKAROUND > ========== > > Note: 'Advanced Open File Option' is an optional component of > the > backup software which is not needed to do regular backups. > > - Edit the registry to temporarily deactivate the filter > driver and > reboot the system. > Manually disable this service (Open File Option) by setting > the > registry value > > HKLM\System\CurrentControlSet\Services\VSP\Start to 0x4. > > Setting this key & rebooting will prevent the driver from > loading. > > IMPORTANT: If the driver is disabled only, the operating > system will > likely halt > on the next reboot and display a STOP 0x7B > INACCESSIBLE_BOOT_DEVICE. > This is > because the VSP.SYS driver is referenced in the registry at > the > following locations: > > > HKLM\SYSTEM\CurrentControlSet\Control\Class\{71A27CDD-812A-11D0-BEC7-08002BE > 2092F}\UpperFilters > > (If running Windows 2000, the above registry key should be > edited in > REGEDT32.EXE since it is a multi-string binary value) > > > > For additional information about how to temporarily deactivate > the > kernel-mode filter driver, click the following article number to view > the > article in the Microsoft Knowledge Base: > > 816071.KB.EN-US: How to Temporarily Deactivate the Kernel > Mode > Filter Driver > > > > STATUS > ======= > > Microsoft has confirmed that this is a problem in the > Microsoft > products that are listed at the beginning of this article > > > MORE INFORMATION > ================= > > VSP.SYS comes with either Netbackup or Veritas Backup-Exec for > Windows 9.0 (Backup Exec Advanced Open File Option) > > NOTE: > - Updating to the latest version of these applications may not > update the VSP.sys file. > - Uninstalling the VERITAS Software package may not remove the > filter driver VSP.sys > You can verify that this driver is removed by looking at the > output > of drivers.exe or pstat.exe > > > VSP.SYS is a filter driver that allows backup to suspend (and > cache) > file writes while a backup is in progress. > > VSP.SYS is the "Volume Snapshot Provider Driver". > > > The VSP.SYS file is located in %systemroot%\SYSTEM32\DRIVERS > > This file is installed on the system by the Veritas's remote > backup > agent. > > > Affected file versions are 1.2:0.0 and 1.0:0.0 > > > VSP.SYS |VERITAS Software |Volume Snapshot > Provider > Driver > > Module[ 22] [C:\WINNT\SYSTEM32\DRIVERS\VSP.SYS] > Company Name: VERITAS Software > File Description: Volume Snapshot Provider Driver > Product Version: (1.0:0.0) > File Version: (1.0:0.0) > File Size (bytes): 50176 > File Date: Mo Nov 04 12:02:14 2002 > > Module[178] [C:\WINNT\SYSTEM32\DRIVERS\VSP.SYS] > Company Name: VERITAS Software > File Description: Volume Snapshot Provider Driver > Product Version: (1.2:0.0) > File Version: (1.2:0.0) > File Size (bytes): 50528 > File Date: Thu Apr 03 15:16:06 2003 > > > > > > NetBackup > --------- > Netbackup client version that is running without problems is > the > 3.4.1ga. > The 3.4.1ga version client doesn't appear to install the > vsp.sys > driver. > Upgrading to the 4.5 feature pack 4 client may introduce the > problem. > > > > Network Monitor > --------------- > From a Network Monitor (Netmon) captures you can see errors > while > flushing the cache. > > There is a SMB C_Flush_File sent from the client to the > server, that > happens at the end of a file being written. > This gets responded by the server with a > STATUS_INVALID_PARAMETER > error: > > SMB: C Flush File > SMB: R flush file - NT error, System, Error, Code = (13) > STATUS_INVALID_PARAMETER > > SMB: NT status code = 0xC000000D, Facility = System, Severity > = > Error, Code = (13) STATUS_INVALID_PARAMETER > SMB: NT Status Severity Code = Error > SMB: NT Status Customer Code = 0 (0x0) > SMB: NT Status Reserved Bit = 0 (0x0) > SMB: NT Status Facility = System > SMB: NT Status Code System Error = STATUS_INVALID_PARAMETER > > The SMB_COM_FLUSH command ensures that all data and allocation > information for the corresponding file has been written to stable > storage. > The response is not sent until the write operations are complete. > > > Notes: > ------ > Typically the problem happens after several hours or several > days of > uptime of the file server. > > You can save Wordpad or Notepad documents to the same network > share > without a problem. > The issue is happening to applications that use temporary > files > within the save process. > In general, Office applications do something like this: > > 1. Open the source file. > 2. Open a temporary copy of the file. > 3. Make changes to the temporary copy. > 4. When we save the file, we flush all changes to the temp > file, > then replace the original source file with this temporary file. > > > > REFERENCES > =========== > 822219.KB.EN-US You Experience Slow File Server Performance > and > Delays Occur When You > http://support.microsoft.com/?id=822219 > > 816071.KB.EN-US How to Temporarily Deactivate the Kernel Mode > Filter > Driver > http://support.microsoft.com/?id=816071 > > > Veritas Web Site Information: > ----------------------------- > How to install and uninstall the Advanced Open File Option to > remote > Windows servers from the command prompt > http://seer.support.veritas.com/docs/253620.htm > > Uninstall the Advanced Open File Option on a remote server > from the > Windows command prompt: > 1. At the remote server, open a command prompt window. > 2. Change directories to the Remote Agent install directory > using > the following path: > \Program Files\VERITAS\Backup Exec\RANT > 3. Type setup.exe /AOFO: -s -u, and press ENTER. > Note: The -s parameter is used to run the operation in silent > mode, > without using the user interface. The -u parameter specifies an > uninstall > operation. The parameter -boot is used to automatically restart the > computer. If this is desired, then add the -boot parameter; if not, > make > sure to restart the computer manually to disable the Advanced Open > File > Option. > The Advanced Open File Option is uninstalled from the remote > server. > After the uninstall process is completed, restart the system to > disable the > Advanced Open File Option. > > > > Found the following 3rd party File system Filter(s). > Additional > file > system filters may be present in PStat Module Name summary > section > > --------------------------------------------------------------------- > SYMEVENT.SYS Symantec Event Library > NAVAP.SYS AutoProtect > VSP.SYS Volume Snapshot Provider Driver > > > For additional information about third-party filter drivers, > click > the following article number to view the article in the Microsoft > Knowledge > Base: > 253195.KB.EN-US: Information About Third-Party Windows NT and > Windows 2000 File-System Filter Drivers > > -------------------------------------------------------------------------- > > > Otherwise, I invite you to check those KB if you still have errors: > > KB 814112 - Files on Network Shares Open Slowly or Read-Only or You > Receive an Error Message > KB 182934 - WD97 : Not Enough Memory or Disk Space Saving File Windows > NT > KB 210335 - WD2000: Error Message: "Not Enough Memory or Disk Space" > Saving File in Word 6.0/95 > KB 211326 - WD2000:Error Messages When You Save File with Low Hard > Disk Space > KB 224041 - WD2000 :Error Message :The Disk Is Full or Too Many Files > Are Open > KB 224054 - WD2000: Error Message: There Is Not Enough Memory or Disk > Space to Complete the > Operation > KB 296264 - Configuring Opportunistic Locking in Windows > KB 324491 - XL2002: "The File May Have Been Changed..." Error When You > Save Workbook to Network > Server > KB 329170 - MS02-070: Flaw in SMB Signing May Permit Group Policy to > Be Modified > KB 810907 - Error Messages When You Open or Copy Network Files on > Windows XP SP1 Clients That > Require SMB Signing > KB 812937 - File Lock or Access Denied Error Message When You Save > Files Over the Network > > > > > > > > > > > > "TF" <(E-Mail Removed)> wrote in message news:<e$(E-Mail Removed)>... > > This sounds like the SMB Signing bug that was afflicted on Windows 2000 > > Server by ServicePack 3. You need to disable SMB Signing and I recommend > > that you seek information on this from an appropriate Windows Server > > Newsgroup. > > > > -- > > Terry Farrell - Word MVP > > http://www.mvps.org/word/ |
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