OK, I've two porblems.

I can't defrag my disk, have cleaned all users then tried but no luck, no
message re it's inactivity either. My PC is not in safe mode either.

Also when I try to load software I now get a message saying Windows
Installer is not installed or my computer is in safe mode.

Any help?

Many thanks

For Windows Installer problem:

Click Start, Run, and type SERVICES.MSC. In the right pane, right-click
Windows Installer, and then click Start. Also, set the service "Startup
Type" to Manual.

Windows Installer 3.1 v2 (3.1.4000.2435) is available:
http://support.microsoft.com/?kbid=893803

Download details: Windows Installer 3.1 Redistributable:
http://www.microsoft.com/downloads/d...displaylang=en

"The Windows Installer Service Could Not Be Accessed" error message when you
install a program in Windows XP:
http://support.microsoft.com/?kbid=315353
http://support.microsoft.com/?kbid=314810
http://support.microsoft.com/?kbid=315346
http://support.microsoft.com/?kbid=324516

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"Eogz" <(E-Mail Removed)> wrote in message
news:FC5836F6-E56F-4DEB-8DB1-(E-Mail Removed)...
OK, I've two porblems.

I can't defrag my disk, have cleaned all users then tried but no luck, no
message re it's inactivity either. My PC is not in safe mode either.

Also when I try to load software I now get a message saying Windows
Installer is not installed or my computer is in safe mode.

Any help?

Many thanks

Hi Ramesh,

I've tried all that.
When I trieds to start installer it said ERROR 3: The system cannot find the
path specified.

Also tried to download update of windows installer, it seems to do it,
restarted the PC and no luck?

Any more ideas?
Or am I just doing it all wrong?

MAny thanks in anticipation.

Ian


"Ramesh, MS-MVP" wrote:

> For Windows Installer problem:
>
> Click Start, Run, and type SERVICES.MSC. In the right pane, right-click
> Windows Installer, and then click Start. Also, set the service "Startup
> Type" to Manual.
>
> Windows Installer 3.1 v2 (3.1.4000.2435) is available:
> http://support.microsoft.com/?kbid=893803
>
> Download details: Windows Installer 3.1 Redistributable:
> http://www.microsoft.com/downloads/d...displaylang=en
>
> "The Windows Installer Service Could Not Be Accessed" error message when you
> install a program in Windows XP:
> http://support.microsoft.com/?kbid=315353
> http://support.microsoft.com/?kbid=314810
> http://support.microsoft.com/?kbid=315346
> http://support.microsoft.com/?kbid=324516
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
> Windows® XP Troubleshooting http://www.winhelponline.com
>
>
> "Eogz" <(E-Mail Removed)> wrote in message
> news:FC5836F6-E56F-4DEB-8DB1-(E-Mail Removed)...
> OK, I've two porblems.
>
> I can't defrag my disk, have cleaned all users then tried but no luck, no
> message re it's inactivity either. My PC is not in safe mode either.
>
> Also when I try to load software I now get a message saying Windows
> Installer is not installed or my computer is in safe mode.
>
> Any help?
>
> Many thanks
>
>
>

Disk Defrag now working many thanks


"Eogz" wrote:

> Hi Ramesh,
>
> I've tried all that.
> When I trieds to start installer it said ERROR 3: The system cannot find the
> path specified.
>
> Also tried to download update of windows installer, it seems to do it,
> restarted the PC and no luck?
>
> Any more ideas?
> Or am I just doing it all wrong?
>
> MAny thanks in anticipation.
>
> Ian
>
>
> "Ramesh, MS-MVP" wrote:
>
> > For Windows Installer problem:
> >
> > Click Start, Run, and type SERVICES.MSC. In the right pane, right-click
> > Windows Installer, and then click Start. Also, set the service "Startup
> > Type" to Manual.
> >
> > Windows Installer 3.1 v2 (3.1.4000.2435) is available:
> > http://support.microsoft.com/?kbid=893803
> >
> > Download details: Windows Installer 3.1 Redistributable:
> > http://www.microsoft.com/downloads/d...displaylang=en
> >
> > "The Windows Installer Service Could Not Be Accessed" error message when you
> > install a program in Windows XP:
> > http://support.microsoft.com/?kbid=315353
> > http://support.microsoft.com/?kbid=314810
> > http://support.microsoft.com/?kbid=315346
> > http://support.microsoft.com/?kbid=324516
> >
> > --
> > Regards,
> >
> > Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
> > Windows® XP Troubleshooting http://www.winhelponline.com
> >
> >
> > "Eogz" <(E-Mail Removed)> wrote in message
> > news:FC5836F6-E56F-4DEB-8DB1-(E-Mail Removed)...
> > OK, I've two porblems.
> >
> > I can't defrag my disk, have cleaned all users then tried but no luck, no
> > message re it's inactivity either. My PC is not in safe mode either.
> >
> > Also when I try to load software I now get a message saying Windows
> > Installer is not installed or my computer is in safe mode.
> >
> > Any help?
> >
> > Many thanks
> >
> >
> >

Start Regedit.exe and navigate to the following location.
Then export this registry key using the File/Export option:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSIServer

Post the contents here.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"Eogz" <(E-Mail Removed)> wrote in message
news16959AC-B24C-4523-BEB8-(E-Mail Removed)...
Hi Ramesh,

I've tried all that.
When I trieds to start installer it said ERROR 3: The system cannot find the
path specified.

Also tried to download update of windows installer, it seems to do it,
restarted the PC and no luck?

Any more ideas?
Or am I just doing it all wrong?

MAny thanks in anticipation.

Ian

Nice to hear that.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"Eogz" <(E-Mail Removed)> wrote in message
news:4CC0B076-07F3-4729-B934-(E-Mail Removed)...
Disk Defrag now working many thanks


"Eogz" wrote:

> Hi Ramesh,
>
> I've tried all that.
> When I trieds to start installer it said ERROR 3: The system cannot find
> the
> path specified.
>
> Also tried to download update of windows installer, it seems to do it,
> restarted the PC and no luck?
>
> Any more ideas?
> Or am I just doing it all wrong?
>
> MAny thanks in anticipation.
>
> Ian