My laptop crashes if it is left on for any length of time (probably needs fan
cleaning) but it also crashes if I try to use Disk Cleanup. This could be
almost as scoon as the scan starts or right at the end. I have just tried to
run Disk Cleanup four times and it has crashed every time.

(I followed the link in an earlier question about Disk Cleanup freezing but
thought I had better ask for advice in case this is a different problem).

I have had the laptop since late 2002 so getting on for 3 years and Disk
Cleanup has never worked. (Defrag analysis says I don't need to defrag).
Operating system is XP.

Would I be better off doing disk cleanup another way maybe?

Hope you can advise
Best wishes and thanks, Liz

Try it in safe mode??


"Ms Mouse" <Ms (E-Mail Removed)> wrote in message
news:90DE9573-9DED-4F8B-B48D-(E-Mail Removed)...
> My laptop crashes if it is left on for any length of time (probably needs
> fan
> cleaning) but it also crashes if I try to use Disk Cleanup. This could be
> almost as scoon as the scan starts or right at the end. I have just tried
> to
> run Disk Cleanup four times and it has crashed every time.
>
> (I followed the link in an earlier question about Disk Cleanup freezing
> but
> thought I had better ask for advice in case this is a different problem).
>
> I have had the laptop since late 2002 so getting on for 3 years and Disk
> Cleanup has never worked. (Defrag analysis says I don't need to defrag).
> Operating system is XP.
>
> Would I be better off doing disk cleanup another way maybe?
>
> Hope you can advise
> Best wishes and thanks, Liz

Disk Cleanup can be done manually, except for Compressing infrequently
used files/folders. (Which I'm not too big a fan of anyway.) My concern is
the crashing. When XP halts, the data open (Registry, Files..etc) do not
get written to the disk in a normal/proper way. You likely have a disk that
has inconsistencies. You use a built-in tool Chkdsk to find/fix these
errors.
Before you do that, make sure your personal data is backed up. Chkdsk
has two modes, basic which uses the syntax Chkdsk C:. This is best done
from a Command Prompt Window. This basic/cursory Chkdsk will test
the drive and report in it's summary if you need a more comprehensive run
using a command qualifier /F or /R (Fix/Repair). That type of Chkdsk can
only be done before XP fully loads - Once queued up, it will run on the
next system boot.

General cleanup, involves emptying the Temp folders and the IE or other
Browser Cache. The System temp folder is at C:\Windows\Temp
Each user profile has a Temp folder located at:
C:\Documents and Settings\'YourUserName'\Local Settings\Temp
Along with that spread across the drive are temp/workspace type of files
that accumulate over time. Typically you'll find two types - any filename
with a .tmp extension and files that are prefaced with a tilde symbol ~.
These can usually be found with Search (Using Advanced options to search
System/Hidden & Sub-folders)

Beyond cleanup, you probably need other things that make up a System
tune up (Driver updates, Program Updates, uninstall old/unused apps &
check/modify Startups & Watchdogs.)


"Ms Mouse" <Ms (E-Mail Removed)> wrote in message
news:90DE9573-9DED-4F8B-B48D-(E-Mail Removed)...
> My laptop crashes if it is left on for any length of time (probably needs
> fan
> cleaning) but it also crashes if I try to use Disk Cleanup. This could be
> almost as scoon as the scan starts or right at the end. I have just tried
> to
> run Disk Cleanup four times and it has crashed every time.
>
> (I followed the link in an earlier question about Disk Cleanup freezing
> but
> thought I had better ask for advice in case this is a different problem).
>
> I have had the laptop since late 2002 so getting on for 3 years and Disk
> Cleanup has never worked. (Defrag analysis says I don't need to defrag).
> Operating system is XP.
>
> Would I be better off doing disk cleanup another way maybe?
>
> Hope you can advise
> Best wishes and thanks, Liz

Thank you for the detailed reply - I will also try the "safe mode" option
suggested by Mike G above.

Many thanks to you both (fingers crossed!)

Liz


"R. McCarty" wrote:

> Disk Cleanup can be done manually, except for Compressing infrequently
> used files/folders. (Which I'm not too big a fan of anyway.) My concern is
> the crashing. When XP halts, the data open (Registry, Files..etc) do not
> get written to the disk in a normal/proper way. You likely have a disk that
> has inconsistencies. You use a built-in tool Chkdsk to find/fix these
> errors.
> Before you do that, make sure your personal data is backed up. Chkdsk
> has two modes, basic which uses the syntax Chkdsk C:. This is best done
> from a Command Prompt Window. This basic/cursory Chkdsk will test
> the drive and report in it's summary if you need a more comprehensive run
> using a command qualifier /F or /R (Fix/Repair). That type of Chkdsk can
> only be done before XP fully loads - Once queued up, it will run on the
> next system boot.
>
> General cleanup, involves emptying the Temp folders and the IE or other
> Browser Cache. The System temp folder is at C:\Windows\Temp
> Each user profile has a Temp folder located at:
> C:\Documents and Settings\'YourUserName'\Local Settings\Temp
> Along with that spread across the drive are temp/workspace type of files
> that accumulate over time. Typically you'll find two types - any filename
> with a .tmp extension and files that are prefaced with a tilde symbol ~.
> These can usually be found with Search (Using Advanced options to search
> System/Hidden & Sub-folders)
>
> Beyond cleanup, you probably need other things that make up a System
> tune up (Driver updates, Program Updates, uninstall old/unused apps &
> check/modify Startups & Watchdogs.)
>
>
> "Ms Mouse" <Ms (E-Mail Removed)> wrote in message
> news:90DE9573-9DED-4F8B-B48D-(E-Mail Removed)...
> > My laptop crashes if it is left on for any length of time (probably needs
> > fan
> > cleaning) but it also crashes if I try to use Disk Cleanup. This could be
> > almost as scoon as the scan starts or right at the end. I have just tried
> > to
> > run Disk Cleanup four times and it has crashed every time.
> >
> > (I followed the link in an earlier question about Disk Cleanup freezing
> > but
> > thought I had better ask for advice in case this is a different problem).
> >
> > I have had the laptop since late 2002 so getting on for 3 years and Disk
> > Cleanup has never worked. (Defrag analysis says I don't need to defrag).
> > Operating system is XP.
> >
> > Would I be better off doing disk cleanup another way maybe?
> >
> > Hope you can advise
> > Best wishes and thanks, Liz
>
>
>

=?Utf-8?B?TXMgTW91c2U=?= wrote:
>
> My laptop crashes if it is left on for any length of time (probably needs fan
> cleaning) but it also crashes if I try to use Disk Cleanup. This could be

http://www.bootdisk.com/xptop20.htm#2

Hi Mike,
I looked up in "Help & Support" how to start in Safe Mode but the
instructions contain steps that are not available on my system. They say:

Click Start, click Shut Down, (THE OPTION IS "tRUN OFF COMPUTER")and then,
in the drop-down list, click Shut down. (THERE IS NO DROP-DOWN LIST - JUST 3
BUTTONS IN A ROW).

In the Shut Down Windows dialog box, click Restart, and then click OK.
When you see the message Please select the operating system to start, press
F8. (THIS MESSAGE DOES NOT APPEAR - THE COMPUTER GOES STRAIGHT INTO SHUTTING
DOWN).
Use the arrow keys to highlight the appropriate safe mode option, and then
press ENTER.
If you have a dual-boot or multiple-boot system, choose the installation
that you need to access using the arrow keys, and then press ENTER.

*******
Do you happen to know if there is another way to start up in Safe Mode?

Best wishes,
Liz

"Mike G" wrote:

> Try it in safe mode??
>
>
> "Ms Mouse" <Ms (E-Mail Removed)> wrote in message
> news:90DE9573-9DED-4F8B-B48D-(E-Mail Removed)...
> > My laptop crashes if it is left on for any length of time (probably needs
> > fan
> > cleaning) but it also crashes if I try to use Disk Cleanup. This could be
> > almost as scoon as the scan starts or right at the end. I have just tried
> > to
> > run Disk Cleanup four times and it has crashed every time.
> >
> > (I followed the link in an earlier question about Disk Cleanup freezing
> > but
> > thought I had better ask for advice in case this is a different problem).
> >
> > I have had the laptop since late 2002 so getting on for 3 years and Disk
> > Cleanup has never worked. (Defrag analysis says I don't need to defrag).
> > Operating system is XP.
> >
> > Would I be better off doing disk cleanup another way maybe?
> >
> > Hope you can advise
> > Best wishes and thanks, Liz
>
>
>

A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/default...b;en-us;315222

--


Hope this helps.

Gerry
~~~~~~~~~~~~~~~~~~~~~~~~
FCA

Using invalid email address

Stourport, Worcs, England
Enquire, plan and execute.
~~~~~~~~~~~~~~~~~~~~~~~~
Please tell the newsgroup how any
suggested solution worked for you.

http://dts-l.org/goodpost.htm

~~~~~~~~~~~~~~~~~~~~~~~~


"Ms Mouse" <(E-Mail Removed)> wrote in message
news:B56E289D-611B-4FD6-B358-(E-Mail Removed)...
> Hi Mike,
> I looked up in "Help & Support" how to start in Safe Mode but the
> instructions contain steps that are not available on my system. They
> say:
>
> Click Start, click Shut Down, (THE OPTION IS "tRUN OFF COMPUTER")and
> then,
> in the drop-down list, click Shut down. (THERE IS NO DROP-DOWN LIST -
> JUST 3
> BUTTONS IN A ROW).
>
> In the Shut Down Windows dialog box, click Restart, and then click OK.
> When you see the message Please select the operating system to start,
> press
> F8. (THIS MESSAGE DOES NOT APPEAR - THE COMPUTER GOES STRAIGHT INTO
> SHUTTING
> DOWN).
> Use the arrow keys to highlight the appropriate safe mode option, and
> then
> press ENTER.
> If you have a dual-boot or multiple-boot system, choose the
> installation
> that you need to access using the arrow keys, and then press ENTER.
>
> *******
> Do you happen to know if there is another way to start up in Safe
> Mode?
>
> Best wishes,
> Liz
>
> "Mike G" wrote:
>
>> Try it in safe mode??
>>
>>
>> "Ms Mouse" <Ms (E-Mail Removed)> wrote in message
>> news:90DE9573-9DED-4F8B-B48D-(E-Mail Removed)...
>> > My laptop crashes if it is left on for any length of time (probably
>> > needs
>> > fan
>> > cleaning) but it also crashes if I try to use Disk Cleanup. This
>> > could be
>> > almost as scoon as the scan starts or right at the end. I have just
>> > tried
>> > to
>> > run Disk Cleanup four times and it has crashed every time.
>> >
>> > (I followed the link in an earlier question about Disk Cleanup
>> > freezing
>> > but
>> > thought I had better ask for advice in case this is a different
>> > problem).
>> >
>> > I have had the laptop since late 2002 so getting on for 3 years and
>> > Disk
>> > Cleanup has never worked. (Defrag analysis says I don't need to
>> > defrag).
>> > Operating system is XP.
>> >
>> > Would I be better off doing disk cleanup another way maybe?
>> >
>> > Hope you can advise
>> > Best wishes and thanks, Liz
>>
>>
>>

As the computer is starting up, start tapping the F8 key.

Ms Mouse wrote:

> Hi Mike,
> I looked up in "Help & Support" how to start in Safe Mode but the
> instructions contain steps that are not available on my system. They say:
>
> Click Start, click Shut Down, (THE OPTION IS "tRUN OFF COMPUTER")and then,
> in the drop-down list, click Shut down. (THERE IS NO DROP-DOWN LIST - JUST 3
> BUTTONS IN A ROW).
>
> In the Shut Down Windows dialog box, click Restart, and then click OK.
> When you see the message Please select the operating system to start, press
> F8. (THIS MESSAGE DOES NOT APPEAR - THE COMPUTER GOES STRAIGHT INTO SHUTTING
> DOWN).
> Use the arrow keys to highlight the appropriate safe mode option, and then
> press ENTER.
> If you have a dual-boot or multiple-boot system, choose the installation
> that you need to access using the arrow keys, and then press ENTER.
>
> *******
> Do you happen to know if there is another way to start up in Safe Mode?
>
> Best wishes,
> Liz
>
> "Mike G" wrote:
>
>
>>Try it in safe mode??
>>
>>
>>"Ms Mouse" <Ms (E-Mail Removed)> wrote in message
>>news:90DE9573-9DED-4F8B-B48D-(E-Mail Removed)...
>>
>>>My laptop crashes if it is left on for any length of time (probably needs
>>>fan
>>>cleaning) but it also crashes if I try to use Disk Cleanup. This could be
>>>almost as scoon as the scan starts or right at the end. I have just tried
>>>to
>>>run Disk Cleanup four times and it has crashed every time.
>>>
>>>(I followed the link in an earlier question about Disk Cleanup freezing
>>>but
>>>thought I had better ask for advice in case this is a different problem).
>>>
>>>I have had the laptop since late 2002 so getting on for 3 years and Disk
>>>Cleanup has never worked. (Defrag analysis says I don't need to defrag).
>>>Operating system is XP.
>>>
>>>Would I be better off doing disk cleanup another way maybe?
>>>
>>>Hope you can advise
>>>Best wishes and thanks, Liz
>>
>>
>>

Thanks Gerry - I tried the F8 thing before but it didn't make any difference
- I'll try again


"Gerry Cornell" wrote:

> A description of the Safe Mode Boot options in Windows XP
> http://support.microsoft.com/default...b;en-us;315222
>
> --
>
>
> Hope this helps.
>
> Gerry
> ~~~~~~~~~~~~~~~~~~~~~~~~
> FCA
>
> Using invalid email address
>
> Stourport, Worcs, England
> Enquire, plan and execute.
> ~~~~~~~~~~~~~~~~~~~~~~~~
> Please tell the newsgroup how any
> suggested solution worked for you.
>
> http://dts-l.org/goodpost.htm
>
> ~~~~~~~~~~~~~~~~~~~~~~~~
>
>
> "Ms Mouse" <(E-Mail Removed)> wrote in message
> news:B56E289D-611B-4FD6-B358-(E-Mail Removed)...
> > Hi Mike,
> > I looked up in "Help & Support" how to start in Safe Mode but the
> > instructions contain steps that are not available on my system. They
> > say:
> >
> > Click Start, click Shut Down, (THE OPTION IS "tRUN OFF COMPUTER")and
> > then,
> > in the drop-down list, click Shut down. (THERE IS NO DROP-DOWN LIST -
> > JUST 3
> > BUTTONS IN A ROW).
> >
> > In the Shut Down Windows dialog box, click Restart, and then click OK.
> > When you see the message Please select the operating system to start,
> > press
> > F8. (THIS MESSAGE DOES NOT APPEAR - THE COMPUTER GOES STRAIGHT INTO
> > SHUTTING
> > DOWN).
> > Use the arrow keys to highlight the appropriate safe mode option, and
> > then
> > press ENTER.
> > If you have a dual-boot or multiple-boot system, choose the
> > installation
> > that you need to access using the arrow keys, and then press ENTER.
> >
> > *******
> > Do you happen to know if there is another way to start up in Safe
> > Mode?
> >
> > Best wishes,
> > Liz
> >
> > "Mike G" wrote:
> >
> >> Try it in safe mode??
> >>
> >>
> >> "Ms Mouse" <Ms (E-Mail Removed)> wrote in message
> >> news:90DE9573-9DED-4F8B-B48D-(E-Mail Removed)...
> >> > My laptop crashes if it is left on for any length of time (probably
> >> > needs
> >> > fan
> >> > cleaning) but it also crashes if I try to use Disk Cleanup. This
> >> > could be
> >> > almost as scoon as the scan starts or right at the end. I have just
> >> > tried
> >> > to
> >> > run Disk Cleanup four times and it has crashed every time.
> >> >
> >> > (I followed the link in an earlier question about Disk Cleanup
> >> > freezing
> >> > but
> >> > thought I had better ask for advice in case this is a different
> >> > problem).
> >> >
> >> > I have had the laptop since late 2002 so getting on for 3 years and
> >> > Disk
> >> > Cleanup has never worked. (Defrag analysis says I don't need to
> >> > defrag).
> >> > Operating system is XP.
> >> >
> >> > Would I be better off doing disk cleanup another way maybe?
> >> >
> >> > Hope you can advise
> >> > Best wishes and thanks, Liz
> >>
> >>
> >>
>
>

Thanks Bob - I tried the F8 thing before but it didn't make any difference -
I'll try again


"Bob I" wrote:

> As the computer is starting up, start tapping the F8 key.
>
> Ms Mouse wrote:
>
> > Hi Mike,
> > I looked up in "Help & Support" how to start in Safe Mode but the
> > instructions contain steps that are not available on my system. They say:
> >
> > Click Start, click Shut Down, (THE OPTION IS "tRUN OFF COMPUTER")and then,
> > in the drop-down list, click Shut down. (THERE IS NO DROP-DOWN LIST - JUST 3
> > BUTTONS IN A ROW).
> >
> > In the Shut Down Windows dialog box, click Restart, and then click OK.
> > When you see the message Please select the operating system to start, press
> > F8. (THIS MESSAGE DOES NOT APPEAR - THE COMPUTER GOES STRAIGHT INTO SHUTTING
> > DOWN).
> > Use the arrow keys to highlight the appropriate safe mode option, and then
> > press ENTER.
> > If you have a dual-boot or multiple-boot system, choose the installation
> > that you need to access using the arrow keys, and then press ENTER.
> >
> > *******
> > Do you happen to know if there is another way to start up in Safe Mode?
> >
> > Best wishes,
> > Liz
> >
> > "Mike G" wrote:
> >
> >
> >>Try it in safe mode??
> >>
> >>
> >>"Ms Mouse" <Ms (E-Mail Removed)> wrote in message
> >>news:90DE9573-9DED-4F8B-B48D-(E-Mail Removed)...
> >>
> >>>My laptop crashes if it is left on for any length of time (probably needs
> >>>fan
> >>>cleaning) but it also crashes if I try to use Disk Cleanup. This could be
> >>>almost as scoon as the scan starts or right at the end. I have just tried
> >>>to
> >>>run Disk Cleanup four times and it has crashed every time.
> >>>
> >>>(I followed the link in an earlier question about Disk Cleanup freezing
> >>>but
> >>>thought I had better ask for advice in case this is a different problem).
> >>>
> >>>I have had the laptop since late 2002 so getting on for 3 years and Disk
> >>>Cleanup has never worked. (Defrag analysis says I don't need to defrag).
> >>>Operating system is XP.
> >>>
> >>>Would I be better off doing disk cleanup another way maybe?
> >>>
> >>>Hope you can advise
> >>>Best wishes and thanks, Liz
> >>
> >>
> >>
>
>