The resolution was to delete both, reboot, and re-install.
Both modems now seem to be "stable" when XP is restarted.
BTW yes both comports are enabled and there are no conflicts when running
(that is what had me puzzled).
Thanks everyone for your assistance.
Tracey
"Mike Powers" <(E-Mail Removed)> wrote in message
news:XwiOc.1102$oA5.931@okepread05...
> Do you have both comports enabled in the BIOS? When anything is up and
> running are there any conflicts?
>
> Tracey wrote:
>
> > Yes I want both modems.
> > Next chance I get I un-install both, and maybe have the 56K on ComPort1
> > Thanks, Tracey
> > "Nathan McNulty" <(E-Mail Removed)> wrote in message
> > news:eM3Eb%(E-Mail Removed)...
> >
> >>I guess I should ask if you need the 28.8 Modem since you already have a
> >>56K modem. Have you tried uninstalling both of your modems with both
> >>disconnected and try setting them up fresh? Also, do these modems come
> >>with any software? You may also need to try a different COM Port.
> >>
> >>----
> >>Nathan McNulty
> >>
> >>
> >>Tracey wrote:
> >>
> >>>Does anyone have any advice for managing an external USR 56K modem?
> >>>
> >>>Issue:
> >>>Every time I [turn-on / re-start] the PC, the 56K modem is listed as an
> >>>installed modem without a ComPort (ComPort2) associated with it.
> >>>The applications that are configured to use the 56K modem respond as if
> >
> > the
> >
> >>>modem is missing.
> >>>I have to delete the 56K from the \Device Manager\Modem and add it
> >
> > back
> >
> >>>in manually (it won't auto detect) associating the 56K modem with
> >
> > ComPort2
> >
> >>>Background:
> >>>I have 2 modems connected to the ComPorts:
> >>>1) External USR 28.8 {internally shows 33.6} on ComPort1
> >>>2) External USR 56K on ComPort2
> >>>When I originally installed XP, XP auto-detected the 56K, but not the
> >
> > 28.8.
> >
> >>>I manually installed the 28.8
> >>>Everything seems to work fine until I have to [turn-on / re-start].
> >>>I don't [shutdown / reboot] XP that often because I use it as a WinFax
> >>>server on a UPS so it pretty much runs 24hrs/7days
> >>>
> >>>Any help will be greatly appreciated
> >>>Thanks, Tracey
> >>>
> >>>
> >
> >
> >
>
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