I have recently had my computer overhauled and, at the same time, had Bit
Defender installed. Since I have had it back, I find that my Message Rules
have nearly all disappeared and after re-entering them several times, they
are still disappearing. E.G. Last night I re-entered about 18 rules and this
morning there are only six visible.

Please does anybody have idea why this is happening.
--
Websken

In order for rules to be saved they have to be written to the Windows registry.
Some security programs restrict the ability to write to the registry.
A partial list of programs known to do this are:

Ad-Aware Ad-Watch
IBM Access Connections
Kaspersky
McAfee VirusScan and/or Antispyware
Norton AV
Spyware Blaster
Spybot> Tools> IE Tweaks
Spybot- Teatimer
Spy Sweeper
Spyware Doctor
Zone Alarm (free) 6.5, reported to be fixed in later versions.

I don't know if Bit Defender falls into that category. I suggest doing a trial uninstall
to see if that cures the problem.
--
Gary VanderMolen, MS-MVP (Mail)


"Websken" <(E-Mail Removed)> wrote in message news:025ACE0E-29B7-44BC-915F-(E-Mail Removed)...
>I have recently had my computer overhauled and, at the same time, had Bit
> Defender installed. Since I have had it back, I find that my Message Rules
> have nearly all disappeared and after re-entering them several times, they
> are still disappearing. E.G. Last night I re-entered about 18 rules and this
> morning there are only six visible.
>
> Please does anybody have idea why this is happening.
> --
> Websken

Many thanks for the information. I'm not quite sure what was going on but it
seems to have cured itself now. I can only think that when I had BitDefender
installed, it was all in French (because I live in France). I wrote to
BitDefender in the U.K. and they gave me an English Version. I can't help
feeling that while it was sorting itself out it sent my Message Rules
haywire. I also found that I still had SpyBot on my machine (which is now
deleted) and that could have also been a contributing factor.

Many thanks once again. Greatly appreciated.
--
Websken


"Gary VanderMolen" wrote:

> In order for rules to be saved they have to be written to the Windows registry.
> Some security programs restrict the ability to write to the registry.
> A partial list of programs known to do this are:
>
> Ad-Aware Ad-Watch
> IBM Access Connections
> Kaspersky
> McAfee VirusScan and/or Antispyware
> Norton AV
> Spyware Blaster
> Spybot> Tools> IE Tweaks
> Spybot- Teatimer
> Spy Sweeper
> Spyware Doctor
> Zone Alarm (free) 6.5, reported to be fixed in later versions.
>
> I don't know if Bit Defender falls into that category. I suggest doing a trial uninstall
> to see if that cures the problem.
> --
> Gary VanderMolen, MS-MVP (Mail)
>
>
> "Websken" <(E-Mail Removed)> wrote in message news:025ACE0E-29B7-44BC-915F-(E-Mail Removed)...
> >I have recently had my computer overhauled and, at the same time, had Bit
> > Defender installed. Since I have had it back, I find that my Message Rules
> > have nearly all disappeared and after re-entering them several times, they
> > are still disappearing. E.G. Last night I re-entered about 18 rules and this
> > morning there are only six visible.
> >
> > Please does anybody have idea why this is happening.
> > --
> > Websken
>
>
>

You're very welcome. Thanks for reporting back.

--
Gary VanderMolen, MS-MVP (Mail)


"Websken" <(E-Mail Removed)> wrote in message news:92F8263A-D391-40E8-B142-(E-Mail Removed)...
> Many thanks for the information. I'm not quite sure what was going on but it
> seems to have cured itself now. I can only think that when I had BitDefender
> installed, it was all in French (because I live in France). I wrote to
> BitDefender in the U.K. and they gave me an English Version. I can't help
> feeling that while it was sorting itself out it sent my Message Rules
> haywire. I also found that I still had SpyBot on my machine (which is now
> deleted) and that could have also been a contributing factor.
>
> Many thanks once again. Greatly appreciated.
> --
> Websken
>
>
> "Gary VanderMolen" wrote:
>
>> In order for rules to be saved they have to be written to the Windows registry.
>> Some security programs restrict the ability to write to the registry.
>> A partial list of programs known to do this are:
>>
>> Ad-Aware Ad-Watch
>> IBM Access Connections
>> Kaspersky
>> McAfee VirusScan and/or Antispyware
>> Norton AV
>> Spyware Blaster
>> Spybot> Tools> IE Tweaks
>> Spybot- Teatimer
>> Spy Sweeper
>> Spyware Doctor
>> Zone Alarm (free) 6.5, reported to be fixed in later versions.
>>
>> I don't know if Bit Defender falls into that category. I suggest doing a trial uninstall
>> to see if that cures the problem.
>> --
>> Gary VanderMolen, MS-MVP (Mail)
>>
>>
>> "Websken" <(E-Mail Removed)> wrote in message news:025ACE0E-29B7-44BC-915F-(E-Mail Removed)...
>> >I have recently had my computer overhauled and, at the same time, had Bit
>> > Defender installed. Since I have had it back, I find that my Message Rules
>> > have nearly all disappeared and after re-entering them several times, they
>> > are still disappearing. E.G. Last night I re-entered about 18 rules and this
>> > morning there are only six visible.
>> >
>> > Please does anybody have idea why this is happening.
>> > --
>> > Websken
>>
>>
>>