When I came to install the latest version of defender I was instructed to
uninstall previous version. This was done but it left me with files still
on my system. I then deleted these files by hand but was left with one file
"MpShHook.dll". I am unable to get rid of this file thus I am unable to
install the latest version. I am unable to find the original so that I can
reinstall. I would be grateful if someone can point me in the right
direction to find the original or how I can force a deletion of the said
file

TIA

rafair

Taught to be cautious.

Hello Harry,

Read here:

http://www.microsoft.com/communities...5-f0ba035e7b79

I hope this post is helpful, but we would highly appreciate it if you could
rate the pºst, so we can keep the community informed and saves somebody else
the hours of trawling through the web trying to find a solution.

Let us know how it works ºut.

Еиçеl
--


"Harry Taylor" wrote:

> When I came to install the latest version of defender I was instructed to
> uninstall previous version. This was done but it left me with files still
> on my system. I then deleted these files by hand but was left with one file
> "MpShHook.dll". I am unable to get rid of this file thus I am unable to
> install the latest version. I am unable to find the original so that I can
> reinstall. I would be grateful if someone can point me in the right
> direction to find the original or how I can force a deletion of the said
> file
>
> TIA
>
> rafair
>
> Taught to be cautious.
>
>
>

Thank you Engel

Read through the post and checked with HDCleaner I found the file but it
denied me access to delete it. I checked the install file and that is
uptodate.

This is the only file remaining from the original programme and yet it still
will not delete.

I am unable to locate the original defender programme as it is nolonger
supported, so I am unable to install and then hopfully uninstall the
programme


"Engel" <(E-Mail Removed)> wrote in message
news:FAC1A7DB-95D6-4D12-8BD2-(E-Mail Removed)...
> Hello Harry,
>
> Read here:
>
> http://www.microsoft.com/communities...5-f0ba035e7b79
>
> I hope this post is helpful, but we would highly appreciate it if you
> could
> rate the pºst, so we can keep the community informed and saves somebody
> else
> the hours of trawling through the web trying to find a solution.
>
> Let us know how it works ºut.
>
> ??ç?l
> --
>
>
> "Harry Taylor" wrote:
>
>> When I came to install the latest version of defender I was instructed to
>> uninstall previous version. This was done but it left me with files
>> still
>> on my system. I then deleted these files by hand but was left with one
>> file
>> "MpShHook.dll". I am unable to get rid of this file thus I am unable to
>> install the latest version. I am unable to find the original so that I
>> can
>> reinstall. I would be grateful if someone can point me in the right
>> direction to find the original or how I can force a deletion of the said
>> file
>>
>> TIA
>>
>> rafair
>>
>> Taught to be cautious.
>>
>>
>>

Hi Rafair,

Have you try in safe mode to removed?.
--


"Rafair" wrote:

> Thank you Engel
>
> Read through the post and checked with HDCleaner I found the file but it
> denied me access to delete it. I checked the install file and that is
> uptodate.
>
> This is the only file remaining from the original programme and yet it still
> will not delete.
>
> I am unable to locate the original defender programme as it is nolonger
> supported, so I am unable to install and then hopfully uninstall the
> programme
>
>
> "Engel" <(E-Mail Removed)> wrote in message
> news:FAC1A7DB-95D6-4D12-8BD2-(E-Mail Removed)...
> > Hello Harry,
> >
> > Read here:
> >
> > http://www.microsoft.com/communities...5-f0ba035e7b79
> >
> > I hope this post is helpful, but we would highly appreciate it if you
> > could
> > rate the pºst, so we can keep the community informed and saves somebody
> > else
> > the hours of trawling through the web trying to find a solution.
> >
> > Let us know how it works ºut.
> >
> > ??ç?l
> > --
> >
> >
> > "Harry Taylor" wrote:
> >
> >> When I came to install the latest version of defender I was instructed to
> >> uninstall previous version. This was done but it left me with files
> >> still
> >> on my system. I then deleted these files by hand but was left with one
> >> file
> >> "MpShHook.dll". I am unable to get rid of this file thus I am unable to
> >> install the latest version. I am unable to find the original so that I
> >> can
> >> reinstall. I would be grateful if someone can point me in the right
> >> direction to find the original or how I can force a deletion of the said
> >> file
> >>
> >> TIA
> >>
> >> rafair
> >>
> >> Taught to be cautious.
> >>
> >>
> >>
>
>
>

Hi Rafair,

See here for old Beta 2
From http://www.filehippo.com Beta 1, or Beta 2
http://www.filehippo.com/download/88...5a33/download/

http://www.filehippo.com/download_mi...tispyware/?561
I think it is pretty risky getting a Microsoft file except directly from the
source--but in an emergency....
-

"Rafair" wrote:

> Thank you Engel
>
> Read through the post and checked with HDCleaner I found the file but it
> denied me access to delete it. I checked the install file and that is
> uptodate.
>
> This is the only file remaining from the original programme and yet it still
> will not delete.
>
> I am unable to locate the original defender programme as it is nolonger
> supported, so I am unable to install and then hopfully uninstall the
> programme
>
>
> "Engel" <(E-Mail Removed)> wrote in message
> news:FAC1A7DB-95D6-4D12-8BD2-(E-Mail Removed)...
> > Hello Harry,
> >
> > Read here:
> >
> > http://www.microsoft.com/communities...5-f0ba035e7b79
> >
> > I hope this post is helpful, but we would highly appreciate it if you
> > could
> > rate the pºst, so we can keep the community informed and saves somebody
> > else
> > the hours of trawling through the web trying to find a solution.
> >
> > Let us know how it works ºut.
> >
> > ??ç?l
> > --
> >
> >
> > "Harry Taylor" wrote:
> >
> >> When I came to install the latest version of defender I was instructed to
> >> uninstall previous version. This was done but it left me with files
> >> still
> >> on my system. I then deleted these files by hand but was left with one
> >> file
> >> "MpShHook.dll". I am unable to get rid of this file thus I am unable to
> >> install the latest version. I am unable to find the original so that I
> >> can
> >> reinstall. I would be grateful if someone can point me in the right
> >> direction to find the original or how I can force a deletion of the said
> >> file
> >>
> >> TIA
> >>
> >> rafair
> >>
> >> Taught to be cautious.
> >>
> >>
> >>
>
>
>

Hi Rafair,

This file is probably locked by explorer.exe - please reboot and the lock
should be released. In fact, the file should just be gone after reboot, but
if it is not, the lock certainly should be.

Regards,
Joe

"Rafair" <(E-Mail Removed)> wrote in message
news:eKitMJG$(E-Mail Removed)...
> Thank you Engel
>
> Read through the post and checked with HDCleaner I found the file but it
> denied me access to delete it. I checked the install file and that is
> uptodate.
>
> This is the only file remaining from the original programme and yet it
> still will not delete.
>
> I am unable to locate the original defender programme as it is nolonger
> supported, so I am unable to install and then hopfully uninstall the
> programme
>
>
> "Engel" <(E-Mail Removed)> wrote in message
> news:FAC1A7DB-95D6-4D12-8BD2-(E-Mail Removed)...
>> Hello Harry,
>>
>> Read here:
>>
>> http://www.microsoft.com/communities...5-f0ba035e7b79
>>
>> I hope this post is helpful, but we would highly appreciate it if you
>> could
>> rate the pºst, so we can keep the community informed and saves somebody
>> else
>> the hours of trawling through the web trying to find a solution.
>>
>> Let us know how it works ºut.
>>
>> ??ç?l
>> --
>>
>>
>> "Harry Taylor" wrote:
>>
>>> When I came to install the latest version of defender I was instructed
>>> to
>>> uninstall previous version. This was done but it left me with files
>>> still
>>> on my system. I then deleted these files by hand but was left with one
>>> file
>>> "MpShHook.dll". I am unable to get rid of this file thus I am unable
>>> to
>>> install the latest version. I am unable to find the original so that I
>>> can
>>> reinstall. I would be grateful if someone can point me in the right
>>> direction to find the original or how I can force a deletion of the said
>>> file
>>>
>>> TIA
>>>
>>> rafair
>>>
>>> Taught to be cautious.
>>>
>>>
>>>
>
>

Hi

Unlocker.....

http://ccollomb.free.fr/unlocker/

Done

Joe Faulhaber[MSFT] skrev:
> Hi Rafair,
>
> This file is probably locked by explorer.exe - please reboot and the
> lock should be released. In fact, the file should just be gone after
> reboot, but if it is not, the lock certainly should be.
>
> Regards,
> Joe
>
> "Rafair" <(E-Mail Removed)> wrote in message
> news:eKitMJG$(E-Mail Removed)...
>> Thank you Engel
>>
>> Read through the post and checked with HDCleaner I found the file but
>> it denied me access to delete it. I checked the install file and
>> that is uptodate.
>>
>> This is the only file remaining from the original programme and yet it
>> still will not delete.
>>
>> I am unable to locate the original defender programme as it is
>> nolonger supported, so I am unable to install and then hopfully
>> uninstall the programme
>>
>>
>> "Engel" <(E-Mail Removed)> wrote in message
>> news:FAC1A7DB-95D6-4D12-8BD2-(E-Mail Removed)...
>>> Hello Harry,
>>>
>>> Read here:
>>>
>>> http://www.microsoft.com/communities...5-f0ba035e7b79
>>>
>>>
>>> I hope this post is helpful, but we would highly appreciate it if you
>>> could
>>> rate the pºst, so we can keep the community informed and saves
>>> somebody else
>>> the hours of trawling through the web trying to find a solution.
>>>
>>> Let us know how it works ºut.
>>>
>>> ??ç?l
>>> --
>>>
>>>
>>> "Harry Taylor" wrote:
>>>
>>>> When I came to install the latest version of defender I was
>>>> instructed to
>>>> uninstall previous version. This was done but it left me with
>>>> files still
>>>> on my system. I then deleted these files by hand but was left with
>>>> one file
>>>> "MpShHook.dll". I am unable to get rid of this file thus I am
>>>> unable to
>>>> install the latest version. I am unable to find the original so
>>>> that I can
>>>> reinstall. I would be grateful if someone can point me in the right
>>>> direction to find the original or how I can force a deletion of the
>>>> said
>>>> file
>>>>
>>>> TIA
>>>>
>>>> rafair
>>>>
>>>> Taught to be cautious.
>>>>
>>>>
>>>>
>>
>>
>

Hi

Thank you all for your help at last I have got rid of that file.

I have had this problem for a number of weeks now Joe so I have rebooted
but problem still remained.

Engel I did a safe boot and then I was able to delete the file.

Plun thanks for the usl for the unlocker I have d/l it.

I don`t think I`ll install defender after all this.

As this is my first posting to these news pages I am very impressed with the
help given and will use them in the future instead of wsasting weeks trying
to fathom things out.

Regards

Rafair

Taught to be cautious


"plun" <(E-Mail Removed)> wrote in message
news:eLs7HeH$(E-Mail Removed)...
> Hi
>
> Unlocker.....
>
> http://ccollomb.free.fr/unlocker/
>
> Done
>
> Joe Faulhaber[MSFT] skrev:
>> Hi Rafair,
>>
>> This file is probably locked by explorer.exe - please reboot and the lock
>> should be released. In fact, the file should just be gone after reboot,
>> but if it is not, the lock certainly should be.
>>
>> Regards,
>> Joe
>>
>> "Rafair" <(E-Mail Removed)> wrote in message
>> news:eKitMJG$(E-Mail Removed)...
>>> Thank you Engel
>>>
>>> Read through the post and checked with HDCleaner I found the file but it
>>> denied me access to delete it. I checked the install file and that is
>>> uptodate.
>>>
>>> This is the only file remaining from the original programme and yet it
>>> still will not delete.
>>>
>>> I am unable to locate the original defender programme as it is nolonger
>>> supported, so I am unable to install and then hopfully uninstall the
>>> programme
>>>
>>>
>>> "Engel" <(E-Mail Removed)> wrote in message
>>> news:FAC1A7DB-95D6-4D12-8BD2-(E-Mail Removed)...
>>>> Hello Harry,
>>>>
>>>> Read here:
>>>>
>>>> http://www.microsoft.com/communities...5-f0ba035e7b79
>>>>
>>>> I hope this post is helpful, but we would highly appreciate it if you
>>>> could
>>>> rate the pºst, so we can keep the community informed and saves somebody
>>>> else
>>>> the hours of trawling through the web trying to find a solution.
>>>>
>>>> Let us know how it works ºut.
>>>>
>>>> ??ç?l
>>>> --
>>>>
>>>>
>>>> "Harry Taylor" wrote:
>>>>
>>>>> When I came to install the latest version of defender I was instructed
>>>>> to
>>>>> uninstall previous version. This was done but it left me with files
>>>>> still
>>>>> on my system. I then deleted these files by hand but was left with
>>>>> one file
>>>>> "MpShHook.dll". I am unable to get rid of this file thus I am unable
>>>>> to
>>>>> install the latest version. I am unable to find the original so that
>>>>> I can
>>>>> reinstall. I would be grateful if someone can point me in the right
>>>>> direction to find the original or how I can force a deletion of the
>>>>> said
>>>>> file
>>>>>
>>>>> TIA
>>>>>
>>>>> rafair
>>>>>
>>>>> Taught to be cautious.
>>>>>
>>>>>
>>>>>
>>>
>>>
>>

Do you run any other "protective" software? Spybot Search & Destroy, or the
paid version of Ad-Aware? Or some other software intended to help prevent
damage to your system from malware of various kinds?

--

"Rafair" <(E-Mail Removed)> wrote in message
news:OJJvIAI$(E-Mail Removed)...
> Hi
>
> Thank you all for your help at last I have got rid of that file.
>
> I have had this problem for a number of weeks now Joe so I have rebooted
> but problem still remained.
>
> Engel I did a safe boot and then I was able to delete the file.
>
> Plun thanks for the usl for the unlocker I have d/l it.
>
> I don`t think I`ll install defender after all this.
>
> As this is my first posting to these news pages I am very impressed with
> the help given and will use them in the future instead of wsasting weeks
> trying to fathom things out.
>
> Regards
>
> Rafair
>
> Taught to be cautious
>
>
> "plun" <(E-Mail Removed)> wrote in message
> news:eLs7HeH$(E-Mail Removed)...
>> Hi
>>
>> Unlocker.....
>>
>> http://ccollomb.free.fr/unlocker/
>>
>> Done
>>
>> Joe Faulhaber[MSFT] skrev:
>>> Hi Rafair,
>>>
>>> This file is probably locked by explorer.exe - please reboot and the
>>> lock should be released. In fact, the file should just be gone after
>>> reboot, but if it is not, the lock certainly should be.
>>>
>>> Regards,
>>> Joe
>>>
>>> "Rafair" <(E-Mail Removed)> wrote in message
>>> news:eKitMJG$(E-Mail Removed)...
>>>> Thank you Engel
>>>>
>>>> Read through the post and checked with HDCleaner I found the file but
>>>> it denied me access to delete it. I checked the install file and that
>>>> is uptodate.
>>>>
>>>> This is the only file remaining from the original programme and yet it
>>>> still will not delete.
>>>>
>>>> I am unable to locate the original defender programme as it is nolonger
>>>> supported, so I am unable to install and then hopfully uninstall the
>>>> programme
>>>>
>>>>
>>>> "Engel" <(E-Mail Removed)> wrote in message
>>>> news:FAC1A7DB-95D6-4D12-8BD2-(E-Mail Removed)...
>>>>> Hello Harry,
>>>>>
>>>>> Read here:
>>>>>
>>>>> http://www.microsoft.com/communities...5-f0ba035e7b79
>>>>>
>>>>> I hope this post is helpful, but we would highly appreciate it if you
>>>>> could
>>>>> rate the pºst, so we can keep the community informed and saves
>>>>> somebody else
>>>>> the hours of trawling through the web trying to find a solution.
>>>>>
>>>>> Let us know how it works ºut.
>>>>>
>>>>> ??ç?l
>>>>> --
>>>>>
>>>>>
>>>>> "Harry Taylor" wrote:
>>>>>
>>>>>> When I came to install the latest version of defender I was
>>>>>> instructed to
>>>>>> uninstall previous version. This was done but it left me with files
>>>>>> still
>>>>>> on my system. I then deleted these files by hand but was left with
>>>>>> one file
>>>>>> "MpShHook.dll". I am unable to get rid of this file thus I am
>>>>>> unable to
>>>>>> install the latest version. I am unable to find the original so
>>>>>> that I can
>>>>>> reinstall. I would be grateful if someone can point me in the right
>>>>>> direction to find the original or how I can force a deletion of the
>>>>>> said
>>>>>> file
>>>>>>
>>>>>> TIA
>>>>>>
>>>>>> rafair
>>>>>>
>>>>>> Taught to be cautious.
>>>>>>
>>>>>>
>>>>>>
>>>>
>>>>
>>>
>
>

Yes Bill I do have both Spybot and the free Adaware as well as AVG on my
system, so I do have cover, I have noticed what one will miss the anothers
will find.

--
"Bill Sanderson MVP" <(E-Mail Removed)> wrote in message
news:%2318fdRI$(E-Mail Removed)...
> Do you run any other "protective" software? Spybot Search & Destroy, or
> the paid version of Ad-Aware? Or some other software intended to help
> prevent damage to your system from malware of various kinds?
>
> --
>
> "Rafair" <(E-Mail Removed)> wrote in message
> news:OJJvIAI$(E-Mail Removed)...
>> Hi
>>
>> Thank you all for your help at last I have got rid of that file.
>>
>> I have had this problem for a number of weeks now Joe so I have rebooted
>> but problem still remained.
>>
>> Engel I did a safe boot and then I was able to delete the file.
>>
>> Plun thanks for the usl for the unlocker I have d/l it.
>>
>> I don`t think I`ll install defender after all this.
>>
>> As this is my first posting to these news pages I am very impressed with
>> the help given and will use them in the future instead of wsasting weeks
>> trying to fathom things out.
>>
>> Regards
>>
>> Rafair
>>
>> Taught to be cautious
>>
>>
>> "plun" <(E-Mail Removed)> wrote in message
>> news:eLs7HeH$(E-Mail Removed)...
>>> Hi
>>>
>>> Unlocker.....
>>>
>>> http://ccollomb.free.fr/unlocker/
>>>
>>> Done
>>>
>>> Joe Faulhaber[MSFT] skrev:
>>>> Hi Rafair,
>>>>
>>>> This file is probably locked by explorer.exe - please reboot and the
>>>> lock should be released. In fact, the file should just be gone after
>>>> reboot, but if it is not, the lock certainly should be.
>>>>
>>>> Regards,
>>>> Joe
>>>>
>>>> "Rafair" <(E-Mail Removed)> wrote in message
>>>> news:eKitMJG$(E-Mail Removed)...
>>>>> Thank you Engel
>>>>>
>>>>> Read through the post and checked with HDCleaner I found the file but
>>>>> it denied me access to delete it. I checked the install file and
>>>>> that is uptodate.
>>>>>
>>>>> This is the only file remaining from the original programme and yet it
>>>>> still will not delete.
>>>>>
>>>>> I am unable to locate the original defender programme as it is
>>>>> nolonger supported, so I am unable to install and then hopfully
>>>>> uninstall the programme
>>>>>
>>>>>
>>>>> "Engel" <(E-Mail Removed)> wrote in message
>>>>> news:FAC1A7DB-95D6-4D12-8BD2-(E-Mail Removed)...
>>>>>> Hello Harry,
>>>>>>
>>>>>> Read here:
>>>>>>
>>>>>> http://www.microsoft.com/communities...5-f0ba035e7b79
>>>>>>
>>>>>> I hope this post is helpful, but we would highly appreciate it if you
>>>>>> could
>>>>>> rate the pºst, so we can keep the community informed and saves
>>>>>> somebody else
>>>>>> the hours of trawling through the web trying to find a solution.
>>>>>>
>>>>>> Let us know how it works ºut.
>>>>>>
>>>>>> ??ç?l
>>>>>> --
>>>>>>
>>>>>>
>>>>>> "Harry Taylor" wrote:
>>>>>>
>>>>>>> When I came to install the latest version of defender I was
>>>>>>> instructed to
>>>>>>> uninstall previous version. This was done but it left me with
>>>>>>> files still
>>>>>>> on my system. I then deleted these files by hand but was left with
>>>>>>> one file
>>>>>>> "MpShHook.dll". I am unable to get rid of this file thus I am
>>>>>>> unable to
>>>>>>> install the latest version. I am unable to find the original so
>>>>>>> that I can
>>>>>>> reinstall. I would be grateful if someone can point me in the
>>>>>>> right
>>>>>>> direction to find the original or how I can force a deletion of the
>>>>>>> said
>>>>>>> file
>>>>>>>
>>>>>>> TIA
>>>>>>>
>>>>>>> rafair
>>>>>>>
>>>>>>> Taught to be cautious.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>
>>>>>
>>>>
>>
>>
>
>