im getting this error message when i try to install DX9 (the software you are installing has not passed windows logo testing to verify its compatibility with x
the software will not be installed. contact your system administrator)

any help would be appreciate

Hi Clif,

You possibly disabled the Cryptography service by "tweaking"
XP using well intended but bad advice from a site or magazine.

1. Click Start / Control Panel / Administrative Tools / Services
Scroll down to "Cryptographic Services", double click it and
change Startup type to: Automatic and click the "Start" button.
2. If the problem persists, go to c:\windows\system32 and rename
the catroot2 directory to catrootold. Catroot2 might be too full.
3. Save and then Open the "DX9 Logo Error" patch on Line 189
for WinXP at: http://www.kellys-korner-xp.com/xp_tweaks.htm
4. The resolution at the bottom of this page worked for some users:
http://support.microsoft.com/default...b;en-us;813442
5. Repairing Windows is our final option. Boot from your Windows
CD (you may have to press F12 while starting up, or change the
bootup order in your BIOS) and then follow the instructions at:
http://michaelstevenstech.com/XPrepairinstall.htm Good luck! :-)

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com

Game FAQs: http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default...d=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

"Clif" <(E-Mail Removed)> wrote in message news:8917F4BD-CCC5-40B8-A6D9-(E-Mail Removed)...
| im getting this error message when i try to install DX9 (the software you are installing has not passed windows logo testing to
verify its compatibility with xp
| the software will not be installed. contact your system administrator)?
|
| any help would be appreciated
|
|