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DirectX 9.0 Security Update fails

 
 
John A.
Guest
Posts: n/a
 
      11th Jun 2004
Installation of Security Update for DirectX 9.0 (KB839643)
fails with message:
'Setup cannot continue because one or more pre-requisites
required to install KB839643 failed. For More details
check the Log File H:\WINDOWS\KB839643.log'

DirectX9.0 was installed (today) from redistributable
download dx90update_redist.exe

The log (Windows\KB839643.log) contains:
[KB839643.log]
0.070:
==========================================================
======================
0.070: 2004/06/10 13:20:41.121 (local)
0.070: h:\df2757bc0664bfc899120e86be4a1911\sp2
\update\update.exe (version 5.4.15.0)
0.070: Service Pack started with following command line:
0.150: SOFTWARE\Microsoft\DirectX\Version is Not Equal To
Specified Value
0.150: Condition Check for Line 1 of PreRequisite
returned FALSE
0.161: ReadStringFromInf: SetupGetLineText failed:
0xe0000102
0.161: KB839643 Setup encountered an error: Setup cannot
continue because one or more pre-requisites required to
install KB839643 failed. For More details check the Log
File H:\WINDOWS\KB839643.log
0.181: ReadStringFromInf: SetupGetLineText failed:
0xe0000102
0.181: Setup cannot continue because one or more pre-
requisites required to install KB839643 failed. For More
details check the Log File H:\WINDOWS\KB839643.log
15.833: Message displayed to the user: Setup cannot
continue because one or more pre-requisites required to
install KB839643 failed. For More details check the Log
File H:\WINDOWS\KB839643.log
15.833: User Input: OK
15.833: Update.exe extended error code = 0xf0f4
15.833: Update.exe return code was masked to 0x643 for
MSI custom action compliance.

Any help appreciated.

 
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Rocket J. Squirrel
Guest
Posts: n/a
 
      11th Jun 2004
What is your question?

Rocky

"John A." <(E-Mail Removed)> wrote in message
news:1b37001c44fbf$e4b4ab90$(E-Mail Removed)...
> Installation of Security Update for DirectX 9.0 (KB839643)
> fails with message:
> 'Setup cannot continue because one or more pre-requisites
> required to install KB839643 failed. For More details
> check the Log File H:\WINDOWS\KB839643.log'
>
> DirectX9.0 was installed (today) from redistributable
> download dx90update_redist.exe
>
> The log (Windows\KB839643.log) contains:
> [KB839643.log]
> 0.070:
> ==========================================================
> ======================
> 0.070: 2004/06/10 13:20:41.121 (local)
> 0.070: h:\df2757bc0664bfc899120e86be4a1911\sp2
> \update\update.exe (version 5.4.15.0)
> 0.070: Service Pack started with following command line:
> 0.150: SOFTWARE\Microsoft\DirectX\Version is Not Equal To
> Specified Value
> 0.150: Condition Check for Line 1 of PreRequisite
> returned FALSE
> 0.161: ReadStringFromInf: SetupGetLineText failed:
> 0xe0000102
> 0.161: KB839643 Setup encountered an error: Setup cannot
> continue because one or more pre-requisites required to
> install KB839643 failed. For More details check the Log
> File H:\WINDOWS\KB839643.log
> 0.181: ReadStringFromInf: SetupGetLineText failed:
> 0xe0000102
> 0.181: Setup cannot continue because one or more pre-
> requisites required to install KB839643 failed. For More
> details check the Log File H:\WINDOWS\KB839643.log
> 15.833: Message displayed to the user: Setup cannot
> continue because one or more pre-requisites required to
> install KB839643 failed. For More details check the Log
> File H:\WINDOWS\KB839643.log
> 15.833: User Input: OK
> 15.833: Update.exe extended error code = 0xf0f4
> 15.833: Update.exe return code was masked to 0x643 for
> MSI custom action compliance.
>
> Any help appreciated.
>



 
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John A.
Guest
Posts: n/a
 
      14th Jun 2004
My question is: What do I have to do to get this Security
Update to work? Windows Update is telling me I need it.

Thanks,
John

>-----Original Message-----
>What is your question?
>
>Rocky
>
>"John A." <(E-Mail Removed)> wrote in

message
>news:1b37001c44fbf$e4b4ab90$(E-Mail Removed)...
>> Installation of Security Update for DirectX 9.0

(KB839643)
>> fails with message:
>> 'Setup cannot continue because one or more pre-

requisites
>> required to install KB839643 failed. For More details
>> check the Log File H:\WINDOWS\KB839643.log'
>>
>> DirectX9.0 was installed (today) from redistributable
>> download dx90update_redist.exe
>>
>> The log (Windows\KB839643.log) contains:
>> [KB839643.log]
>> 0.070:
>>

==========================================================
>> ======================
>> 0.070: 2004/06/10 13:20:41.121 (local)
>> 0.070: h:\df2757bc0664bfc899120e86be4a1911\sp2
>> \update\update.exe (version 5.4.15.0)
>> 0.070: Service Pack started with following command

line:
>> 0.150: SOFTWARE\Microsoft\DirectX\Version is Not Equal

To
>> Specified Value
>> 0.150: Condition Check for Line 1 of PreRequisite
>> returned FALSE
>> 0.161: ReadStringFromInf: SetupGetLineText failed:
>> 0xe0000102
>> 0.161: KB839643 Setup encountered an error: Setup

cannot
>> continue because one or more pre-requisites required to
>> install KB839643 failed. For More details check the Log
>> File H:\WINDOWS\KB839643.log
>> 0.181: ReadStringFromInf: SetupGetLineText failed:
>> 0xe0000102
>> 0.181: Setup cannot continue because one or more pre-
>> requisites required to install KB839643 failed. For

More
>> details check the Log File H:\WINDOWS\KB839643.log
>> 15.833: Message displayed to the user: Setup cannot
>> continue because one or more pre-requisites required to
>> install KB839643 failed. For More details check the Log
>> File H:\WINDOWS\KB839643.log
>> 15.833: User Input: OK
>> 15.833: Update.exe extended error code = 0xf0f4
>> 15.833: Update.exe return code was masked to 0x643 for
>> MSI custom action compliance.
>>
>> Any help appreciated.
>>

>
>
>.
>

 
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Rocket J. Squirrel
Guest
Posts: n/a
 
      16th Jun 2004
Try again and this time disable your virus scanner before downloading.

Rocky

"John A." <(E-Mail Removed)> wrote in message
news:1c4e001c45256$ba9ad1b0$(E-Mail Removed)...
> My question is: What do I have to do to get this Security
> Update to work? Windows Update is telling me I need it.
>
> Thanks,
> John
>
> >-----Original Message-----
> >What is your question?
> >
> >Rocky
> >
> >"John A." <(E-Mail Removed)> wrote in

> message
> >news:1b37001c44fbf$e4b4ab90$(E-Mail Removed)...
> >> Installation of Security Update for DirectX 9.0

> (KB839643)
> >> fails with message:
> >> 'Setup cannot continue because one or more pre-

> requisites
> >> required to install KB839643 failed. For More details
> >> check the Log File H:\WINDOWS\KB839643.log'
> >>
> >> DirectX9.0 was installed (today) from redistributable
> >> download dx90update_redist.exe
> >>
> >> The log (Windows\KB839643.log) contains:
> >> [KB839643.log]
> >> 0.070:
> >>

> ==========================================================
> >> ======================
> >> 0.070: 2004/06/10 13:20:41.121 (local)
> >> 0.070: h:\df2757bc0664bfc899120e86be4a1911\sp2
> >> \update\update.exe (version 5.4.15.0)
> >> 0.070: Service Pack started with following command

> line:
> >> 0.150: SOFTWARE\Microsoft\DirectX\Version is Not Equal

> To
> >> Specified Value
> >> 0.150: Condition Check for Line 1 of PreRequisite
> >> returned FALSE
> >> 0.161: ReadStringFromInf: SetupGetLineText failed:
> >> 0xe0000102
> >> 0.161: KB839643 Setup encountered an error: Setup

> cannot
> >> continue because one or more pre-requisites required to
> >> install KB839643 failed. For More details check the Log
> >> File H:\WINDOWS\KB839643.log
> >> 0.181: ReadStringFromInf: SetupGetLineText failed:
> >> 0xe0000102
> >> 0.181: Setup cannot continue because one or more pre-
> >> requisites required to install KB839643 failed. For

> More
> >> details check the Log File H:\WINDOWS\KB839643.log
> >> 15.833: Message displayed to the user: Setup cannot
> >> continue because one or more pre-requisites required to
> >> install KB839643 failed. For More details check the Log
> >> File H:\WINDOWS\KB839643.log
> >> 15.833: User Input: OK
> >> 15.833: Update.exe extended error code = 0xf0f4
> >> 15.833: Update.exe return code was masked to 0x643 for
> >> MSI custom action compliance.
> >>
> >> Any help appreciated.
> >>

> >
> >
> >.
> >



 
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