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Digimate - Can they be contacted?

 
 
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Join Date: Oct 2006
Posts: 7
 
      12th Jan 2007
Hi there guys. I have a faulty monitor which is under warranty. I registered the product at the Diogimate website.
I have been trying for the last two weeks to get someone at Digimate to answer the phone. I originally emailed them and was given a number to call.
No-one answers and you can't leave a message either.
Any of you guys got any ideas.
thanks for reading.
All the best
Darren
 
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Ian Ian is online now
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Join Date: Feb 2002
Location: Manchester, UK
Posts: 16,410
 
      12th Jan 2007
How old is the monitor and where did you buy it from?

The two numbers I can see on there website are:

Service hot line: +44 0871 250 8000
Main Office Tel: +44 0871 250 6000
 
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      12th Jan 2007
Hi there. I have been telephoning the service hotline.
I purchased the monitor from www.aria.co.uk and if you attempt to request an rma for the monitor it won't allow you to complete the form. It gives you the Digimate service number, which of course is the one that no-one answers.

thanks
 
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Ian Ian is online now
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Location: Manchester, UK
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      12th Jan 2007
Give the main office a call and ask what's up, as it's not on if no-one on the hotline answers the phone. If it has been less than a year of owning the monitor then you should give Aria a call and let them deal with it
 
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      12th Jan 2007
Thanks Ian, i'll give them a call and see what they have say.

Have a great day.

Darren
 
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