When we open attachments from an Open email, make changes and hit the save
button, changes are made to the designated Outlook TEMP file

When we open same attachments from the Preview Pane, the attachment opens in
Read Only mode. If changes are made and the user tries to save, our DMS
prompts for new-file profile.

Although it makes sense to me why this is happening, we would like
consistency for our users.

Is there any way to make both way behave the same.

Perhaps make all attachments open READ ONLY, whether the email is open or not?

--
Serena K.

Yes, you can do this via a registry change when you use Outlook 2007;
http://www.msoutlook.info/question/175

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Serena K." <(E-Mail Removed)> wrote in message
news:E6067DCF-D568-458B-898A-(E-Mail Removed)...
> When we open attachments from an Open email, make changes and hit the save
> button, changes are made to the designated Outlook TEMP file
>
> When we open same attachments from the Preview Pane, the attachment opens
> in
> Read Only mode. If changes are made and the user tries to save, our DMS
> prompts for new-file profile.
>
> Although it makes sense to me why this is happening, we would like
> consistency for our users.
>
> Is there any way to make both way behave the same.
>
> Perhaps make all attachments open READ ONLY, whether the email is open or
> not?
>
> --
> Serena K.

I'm not aware of any way to make it read only when you open from the
message.

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

EMO - a weekly newsletter about Outlook and Exchange:
mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)

You can access this newsgroup by visiting
http://www.microsoft.com/office/comm...s/default.mspx or point your
newsreader to msnews.microsoft.com.


"Serena K." <(E-Mail Removed)> wrote in message
news:E6067DCF-D568-458B-898A-(E-Mail Removed)...
> When we open attachments from an Open email, make changes and hit the save
> button, changes are made to the designated Outlook TEMP file
>
> When we open same attachments from the Preview Pane, the attachment opens
> in
> Read Only mode. If changes are made and the user tries to save, our DMS
> prompts for new-file profile.
>
> Although it makes sense to me why this is happening, we would like
> consistency for our users.
>
> Is there any way to make both way behave the same.
>
> Perhaps make all attachments open READ ONLY, whether the email is open or
> not?
>
> --
> Serena K.

http://support.microsoft.com/kb/953925/ fixed us up.

Thank you though.
--
Serena


"Diane Poremsky [MVP]" wrote:

> I'm not aware of any way to make it read only when you open from the
> message.
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> mailto:dailytips-subscribe-(E-Mail Removed)
>
> EMO - a weekly newsletter about Outlook and Exchange:
> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
> You can access this newsgroup by visiting
> http://www.microsoft.com/office/comm...s/default.mspx or point your
> newsreader to msnews.microsoft.com.
>
>
> "Serena K." <(E-Mail Removed)> wrote in message
> news:E6067DCF-D568-458B-898A-(E-Mail Removed)...
> > When we open attachments from an Open email, make changes and hit the save
> > button, changes are made to the designated Outlook TEMP file
> >
> > When we open same attachments from the Preview Pane, the attachment opens
> > in
> > Read Only mode. If changes are made and the user tries to save, our DMS
> > prompts for new-file profile.
> >
> > Although it makes sense to me why this is happening, we would like
> > consistency for our users.
> >
> > Is there any way to make both way behave the same.
> >
> > Perhaps make all attachments open READ ONLY, whether the email is open or
> > not?
> >
> > --
> > Serena K.
>