Russ
Thanks for the post but I not sure if that covers it since I looked at my
file and saw what it looked like and had him look at his and he said his was
empty.
Of course I was not there to look at it.
At any rate I suggested that he add important emails to his contact list and
that I would show him how to back up the other file the next time I see him.
He is one of those people that does stuff and has other people do stuff and
then calls me for free advise ... I am sure that you know what I mean.
Thanks for the replys everone
"Russ Valentine [MVP-Outlook]" wrote:
> No virus. Nothing cleared the NK2 file. Your profile just lost its
> connection to the file. Happens all the time, especially if you use add-ins
> that interfere with Outlook's closing properly, like email AV scanning.
> If it concerns you, start backing up the file and learning how to restore
> it.
> --
> Russ Valentine
> [MVP-Outlook]
> "Mootcat" <(E-Mail Removed)> wrote in message
> news:455B190C-13A0-4597-8A55-(E-Mail Removed)...
> > The feature seems to be working again.
> > i.e. all of the original name files are gone but the new ones that he
> > sends
> > emails to come up the next time as an auto suggestion.
> >
> > I guess my main question is what would clear the nk2. file.
> > I am thinking that it must be a virus of some kind
> >
> > "Roady [MVP]" wrote:
> >
> >> 1) No.
> >> 2) Usually a corrupt mail profile or a corrupt nk2-file itself.
> >> Recreating
> >> the mail profile reinstates the feature;
> >> http://www.howto-outlook.com/faq/newprofile.htm
> >>
> >> --
> >> Robert Sparnaaij [MVP-Outlook]
> >> Coauthor, Configuring Microsoft Outlook 2003
> >> http://www.howto-outlook.com/
> >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
> >>
> >> http://www.msoutlook.info/
> >> Real World Questions, Real World Answers
> >>
> >> -----
> >>
> >> "Mootcat" <(E-Mail Removed)> wrote in message
> >> news:4DF74FA1-D1C8-44DF-8725-(E-Mail Removed)...
> >> > Mootcat wrote:
> >> > A friend of mine called and said that his auto name complete feature
> >> > stopped
> >> > working.
> >> > After doing some research I called him and had him open his .nk2 file
> >> > with
> >> > note pad and he said it was empty.
> >> >
> >> > He said that he ran an archive and he thinks that is when the auto
> >> > complete
> >> > stopped working. My question is. Does doing an archive in outlook blow
> >> > these
> >> > files out? What else could cause these files to go away?
> >> >
> >> >> Thanks in advance
> >> >> Mootcat
> >> >
> >> > --
> >> >
> >> >
> >>
>
>
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