I am running Windows XP on a new computer and am
attempting to get on the internet with my dial-up 56k
modem. The modem is recognized and installed by Windows,
but whenever I attempt to set up a connection to the
internet and the wizard asks me how I want to connect, the
dial-up option is grayed out and I cannot select it. How
can I get on the internet on the new computer?

"Lee" <(E-Mail Removed)> wrote in message
news:01e401c34e63$be8ee330$(E-Mail Removed)...
> I am running Windows XP on a new computer and am
> attempting to get on the internet with my dial-up 56k
> modem. The modem is recognized and installed by Windows,
> but whenever I attempt to set up a connection to the
> internet and the wizard asks me how I want to connect, the
> dial-up option is grayed out and I cannot select it. How
> can I get on the internet on the new computer?

====================================================
For future reference:

Search the Microsoft Knowledge Base
http://support.microsoft.com/default...;EN-US;KBHOWTO

Tips About How to Query the Microsoft Knowledge Base
http://support.microsoft.com/default.aspx?kbid=242450

For current issue (check out 329441 first):

You Cannot Create a Network Connection After You Restore Windows XP
http://support.microsoft.com/default...b;en-us;329441

Dial-up Modem or PPPoE Option in New Connection Wizard Is Unavailable
http://support.microsoft.com/default...b;en-us;320558
====================================================

>-----Original Message-----
>"Lee" <(E-Mail Removed)> wrote in message
>news:01e401c34e63$be8ee330$(E-Mail Removed)...
>> I am running Windows XP on a new computer and am
>> attempting to get on the internet with my dial-up 56k
>> modem. The modem is recognized and installed by
Windows,
>> but whenever I attempt to set up a connection to the
>> internet and the wizard asks me how I want to connect,
the
>> dial-up option is grayed out and I cannot select it.
How
>> can I get on the internet on the new computer?
>
>====================================================
>For future reference:
>
>Search the Microsoft Knowledge Base
>http://support.microsoft.com/default.aspx?scid=fh;EN-
US;KBHOWTO
>
>Tips About How to Query the Microsoft Knowledge Base
>http://support.microsoft.com/default.aspx?kbid=242450
>
>For current issue (check out 329441 first):
>
>You Cannot Create a Network Connection After You Restore
Windows XP
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;329441
>
>Dial-up Modem or PPPoE Option in New Connection Wizard
Is Unavailable
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;320558
>====================================================
>
>
>.
I have the same problem and I had tried the 329441
solution, it doesn't work. What can I do now? I need your
help. PLEASE!!

"Bamboo" <(E-Mail Removed)> wrote in message
news:022901c35089$e3bc0e80$(E-Mail Removed)...
>
> >-----Original Message-----
> >"Lee" <(E-Mail Removed)> wrote in message
> >news:01e401c34e63$be8ee330$(E-Mail Removed)...
> >> I am running Windows XP on a new computer and am
> >> attempting to get on the internet with my dial-up 56k
> >> modem. The modem is recognized and installed by
> Windows,
> >> but whenever I attempt to set up a connection to the
> >> internet and the wizard asks me how I want to connect,
> the
> >> dial-up option is grayed out and I cannot select it.
> How
> >> can I get on the internet on the new computer?
> >
> >====================================================
> >For future reference:
> >
> >Search the Microsoft Knowledge Base
> >http://support.microsoft.com/default.aspx?scid=fh;EN-
> US;KBHOWTO
> >
> >Tips About How to Query the Microsoft Knowledge Base
> >http://support.microsoft.com/default.aspx?kbid=242450
> >
> >For current issue (check out 329441 first):
> >
> >You Cannot Create a Network Connection After You Restore
> Windows XP
> >http://support.microsoft.com/default.aspx?scid=kb;en-
> us;329441
> >
> >Dial-up Modem or PPPoE Option in New Connection Wizard
> Is Unavailable
> >http://support.microsoft.com/default.aspx?scid=kb;en-
> us;320558
> >====================================================
> >
> >
> >.
> I have the same problem and I had tried the 329441
> solution, it doesn't work. What can I do now? I need your
> help. PLEASE!!


Post the results of typing "sc queryex rasman" at a command line.

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.