I recently have had a problem develop- possibly because I
installed Norton 2004Antivirus pro.
Problems:
1. dial up modem runs at 21-32kb/s. Before it was 45-48k/s
2. after about 1 minute I get a warning that my computer
will shut down because of a problem in C:\Windows\system32
\lsass.exe status code 1073741819.
3. When I tried to restore to an earlier time-there were
NO earlier times available. My laptop is 4 months old.
4. These problems continue after I uninstalled NAV 2004
Any idea re: what is happening? Who do I get help from?
MS says my WinXP is oem and I should talk to Fujitsu. Who
and where? IS Symantec a place to get help?
All help is appreciated.

CAUSE: Sasser Worm.

CURE: Disconnect from the network/Internet. From a known-clean computer,
download the following patch:

http://www.microsoft.com/downloads/d...displaylang=en

Install it on the infected computer before connecting to the
network/Internet again.

Then download this tool and run it to clean up the current infection:

http://www.microsoft.com/downloads/d...displaylang=en

When done, evaluate you current antivirus protection and patching process.
Clearly you need more of both.

--
Richard G. Harper [MVP Win9x] (E-Mail Removed)
* PLEASE post all messages and replies in the newsgroups
* for the benefit of all. Private mail is usually not replied to.
* HELP us help YOU ... http://www.dts-l.org/goodpost.htm


"ITAF" <(E-Mail Removed)> wrote in message
news:187a001c44aa9$4df77d10$(E-Mail Removed)...
> I recently have had a problem develop- possibly because I
> installed Norton 2004Antivirus pro.
> Problems:
> 1. dial up modem runs at 21-32kb/s. Before it was 45-48k/s
> 2. after about 1 minute I get a warning that my computer
> will shut down because of a problem in C:\Windows\system32
> \lsass.exe status code 1073741819.
> 3. When I tried to restore to an earlier time-there were
> NO earlier times available. My laptop is 4 months old.
> 4. These problems continue after I uninstalled NAV 2004
> Any idea re: what is happening? Who do I get help from?
> MS says my WinXP is oem and I should talk to Fujitsu. Who
> and where? IS Symantec a place to get help?
> All help is appreciated.

You have the Sasser Virus. You can get help on the
microsoft website at www.microsoft.com/sasser.

>-----Original Message-----
>I recently have had a problem develop- possibly because
I
>installed Norton 2004Antivirus pro.
>Problems:
>1. dial up modem runs at 21-32kb/s. Before it was 45-
48k/s
>2. after about 1 minute I get a warning that my computer
>will shut down because of a problem in
C:\Windows\system32
>\lsass.exe status code 1073741819.
>3. When I tried to restore to an earlier time-there were
>NO earlier times available. My laptop is 4 months old.
>4. These problems continue after I uninstalled NAV 2004
>Any idea re: what is happening? Who do I get help from?
>MS says my WinXP is oem and I should talk to Fujitsu.
Who
>and where? IS Symantec a place to get help?
>All help is appreciated.
>.
>

Thanks for the info.
I found this out searching on Google for lsass.exe and got
a complete page re: the Sasser Worm. Turns out I picked up
the Sasser E worm while connecting to Symantec to install
NAV activation. Great irony-eh?

>-----Original Message-----
>CAUSE: Sasser Worm.
>
>CURE: Disconnect from the network/Internet. From a
known-clean computer,
>download the following patch:
>
>http://www.microsoft.com/downloads/details.aspx
FamilyId=3549EA9E-DA3F-43B9-A4F1-
AF243B6168F3&displaylang=en
>
>Install it on the infected computer before connecting to
the
>network/Internet again.
>
>Then download this tool and run it to clean up the
current infection:
>
>http://www.microsoft.com/downloads/details.aspx?
FamilyID=76C6DE7E-1B6B-4FC3-90D4-
9FA42D14CC17&displaylang=en
>
>When done, evaluate you current antivirus protection and
patching process.
>Clearly you need more of both.
>
>--
>Richard G. Harper [MVP Win9x] (E-Mail Removed)
>* PLEASE post all messages and replies in the newsgroups
>* for the benefit of all. Private mail is usually not
replied to.
>* HELP us help YOU ... http://www.dts-l.org/goodpost.htm
>
>
>"ITAF" <(E-Mail Removed)> wrote in
message
>news:187a001c44aa9$4df77d10$(E-Mail Removed)...
>> I recently have had a problem develop- possibly because
I
>> installed Norton 2004Antivirus pro.
>> Problems:
>> 1. dial up modem runs at 21-32kb/s. Before it was 45-
48k/s
>> 2. after about 1 minute I get a warning that my computer
>> will shut down because of a problem in
C:\Windows\system32
>> \lsass.exe status code 1073741819.
>> 3. When I tried to restore to an earlier time-there were
>> NO earlier times available. My laptop is 4 months old.
>> 4. These problems continue after I uninstalled NAV 2004
>> Any idea re: what is happening? Who do I get help from?
>> MS says my WinXP is oem and I should talk to Fujitsu.
Who
>> and where? IS Symantec a place to get help?
>> All help is appreciated.
>
>
>.
>