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Diagnosing Lockups

 
 
Sean Ford
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      26th May 2004
I have a Dual-processor Athlon Server running Windows 2003 that is locking
up about once a day. It was also doing this in Windows 2000, which I
recently upgraded from. Since it is freezing, there is no entry in the
Event Logs to help me troubleshoot this.

I have already tested for faulty memory, using memtest86, and the RAM tested
OK?

Is there any sort of software that can be run that can help me determine if
it is a hardware error...as opposed to a bad driver?

Your suggestions are greatly appreciated. I am out of ideas.

Regards,

Sean Ford


 
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Mike Brown - Process Manager
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      26th May 2004
"Sean Ford" <(E-Mail Removed)> wrote in message
news:5QVsc.2863$(E-Mail Removed)...
> I have a Dual-processor Athlon Server running Windows 2003 that is locking
> up about once a day. It was also doing this in Windows 2000, which I
> recently upgraded from. Since it is freezing, there is no entry in the
> Event Logs to help me troubleshoot this.
>
> I have already tested for faulty memory, using memtest86, and the RAM

tested
> OK?
>
> Is there any sort of software that can be run that can help me determine

if
> it is a hardware error...as opposed to a bad driver?
>
> Your suggestions are greatly appreciated. I am out of ideas.
>
> Regards,
>
> Sean Ford


Try these steps:

- Reset CMOS to default settings. Note your own settings and if this
doesn't help, change settings back.

- Update motherboard BIOS.

- Update Video BIOS

- Update chipset drivers

- Update Video drivers

If these don't work, then you may have a defective piece of hardware.
However, the answer could lie in something else as small as a loose
connection (i.e. check all ATA cables, PCI cards, memory modules for good
seating and tightness.)

--

Mike Brown
Process Manager

Asset Forwarding Corp.
EPA-compliant Recycling
DoD 5220.22-M Data Elimination
http://www.assetforwarding.com


 
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