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DHCP loss of gateway IP address

 
 
sarah
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Posts: n/a
 
      31st Jan 2004
Once in a while one of the PCs on the LAN loses its gateway address.
As a result the PC can no longer communicate with hosts on the Internet
until the user issues an ipconfig /release and renew. This has been
occurring
a number of times in the last month and it affects different PCs.

The DHCP server is Win2000 with SP4 and the workstations are
WinXP with SP1 in an AD environment

Anyone know what could be causing this?


 
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Gary Fose [MSFT]
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      31st Jan 2004
Hi Sarah,

There could be a number of causes for what you are seeing. One place to look for possible
hints as to the cause is in the computer's event log to see if it is logging any problems before
the gateway address disappears.

The most common cause is the NIC driver needs to be updated or replaced. Some third party
software that provides networking enhancements may also cause this. And there are some
compatibility issues with certain versions of NICs from manufacturers. You can do a search on
our web site or another one like google and put in the NIC make/model and you should find
any known issues others have come across.

Look for a possible common denominator on your issue, such as all are plugged into the
same switch bith others in a different switch are ok. Or look at the NIC make/model and see if
they are the same. Or check to see if there is any third party software on those machines.

The above items are most likely your issue. But one other thing to check is your DHCP scope
to be sure you have sufficient number of addresses and the leases are not too short (8 days is
the default).

Hope this helps,
Gary

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'--'Subject: DHCP loss of gateway IP address
'--'Date: Sat, 31 Jan 2004 23:35:30 +1100
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'--'
'--'Once in a while one of the PCs on the LAN loses its gateway address.
'--'As a result the PC can no longer communicate with hosts on the Internet
'--'until the user issues an ipconfig /release and renew. This has been
'--'occurring
'--'a number of times in the last month and it affects different PCs.
'--'
'--'The DHCP server is Win2000 with SP4 and the workstations are
'--'WinXP with SP1 in an AD environment
'--'
'--'Anyone know what could be causing this?
'--'
'--'
'--'


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