If anyone out there can help me please....non-IT person here.

I used an USB flash drive and now none of my USB ports do not work. Even
worse is to go to my Device Manager and see it totally blank. Absolutely
nothing is shown there like before. How can I fix this? I have Windows XP
Home with Service Pack 2 and everything worked well before.

Mari wrote:
> If anyone out there can help me please....non-IT person here.
>
> I used an USB flash drive and now none of my USB ports do not work. Even
> worse is to go to my Device Manager and see it totally blank. Absolutely
> nothing is shown there like before. How can I fix this? I have Windows XP
> Home with Service Pack 2 and everything worked well before.

Maybe something here.

USB Help sites:
http://www.usbman.com/WinME%20USB%20Guide.htm

General USB troubleshooting in Windows XP
http://support.microsoft.com/kb/310575

Troubleshooting for USB drives
http://www.uwe-sieber.de/usbtrouble_e.html

--
Joe =o)

Thanks Joe but nothing worked. After searching everything on this site I
also tried going into BIO at boot, services and still I see nothing on my
device manager. The odd thing is that everything but the USB ports works,
including sound.

If anyone has any other ideas I need them please. My next course of action
is to restore the computer to its original default settings, thus losing
everything.

Thank you to anyone who can help.



"Elmo" wrote:

> Mari wrote:
> > If anyone out there can help me please....non-IT person here.
> >
> > I used an USB flash drive and now none of my USB ports do not work. Even
> > worse is to go to my Device Manager and see it totally blank. Absolutely
> > nothing is shown there like before. How can I fix this? I have Windows XP
> > Home with Service Pack 2 and everything worked well before.
>
> Maybe something here.
>
> USB Help sites:
> http://www.usbman.com/WinME%20USB%20Guide.htm
>
> General USB troubleshooting in Windows XP
> http://support.microsoft.com/kb/310575
>
> Troubleshooting for USB drives
> http://www.uwe-sieber.de/usbtrouble_e.html
>
> --
> Joe =o)
>

Mari wrote:
> Thanks Joe but nothing worked. After searching everything on this site I
> also tried going into BIO at boot, services and still I see nothing on my
> device manager. The odd thing is that everything but the USB ports works,
> including sound.
>
> If anyone has any other ideas I need them please. My next course of action
> is to restore the computer to its original default settings, thus losing
> everything.
>
> Thank you to anyone who can help.
>
>
>
> "Elmo" wrote:
>
>> Mari wrote:
>>> If anyone out there can help me please....non-IT person here.
>>>
>>> I used an USB flash drive and now none of my USB ports do not work. Even
>>> worse is to go to my Device Manager and see it totally blank. Absolutely
>>> nothing is shown there like before. How can I fix this? I have Windows XP
>>> Home with Service Pack 2 and everything worked well before.
>> Maybe something here.
>>
>> USB Help sites:
>> http://www.usbman.com/WinME%20USB%20Guide.htm
>>
>> General USB troubleshooting in Windows XP
>> http://support.microsoft.com/kb/310575
>>
>> Troubleshooting for USB drives
>> http://www.uwe-sieber.de/usbtrouble_e.html

Try removing all USB controllers from the Device Manager, then reboot.
Hopefully they'll be reinstalled, and work.

--
Joe =o)

Thank you so much for the suggestion, but since my device manager is blank
how can I remove the USB controllers? Is there another way?

Thank again.

Mari



"Elmo" wrote:

> Mari wrote:
> > Thanks Joe but nothing worked. After searching everything on this site I
> > also tried going into BIO at boot, services and still I see nothing on my
> > device manager. The odd thing is that everything but the USB ports works,
> > including sound.
> >
> > If anyone has any other ideas I need them please. My next course of action
> > is to restore the computer to its original default settings, thus losing
> > everything.
> >
> > Thank you to anyone who can help.
> >
> >
> >
> > "Elmo" wrote:
> >
> >> Mari wrote:
> >>> If anyone out there can help me please....non-IT person here.
> >>>
> >>> I used an USB flash drive and now none of my USB ports do not work. Even
> >>> worse is to go to my Device Manager and see it totally blank. Absolutely
> >>> nothing is shown there like before. How can I fix this? I have Windows XP
> >>> Home with Service Pack 2 and everything worked well before.
> >> Maybe something here.
> >>
> >> USB Help sites:
> >> http://www.usbman.com/WinME%20USB%20Guide.htm
> >>
> >> General USB troubleshooting in Windows XP
> >> http://support.microsoft.com/kb/310575
> >>
> >> Troubleshooting for USB drives
> >> http://www.uwe-sieber.de/usbtrouble_e.html
>
> Try removing all USB controllers from the Device Manager, then reboot.
> Hopefully they'll be reinstalled, and work.
>
> --
> Joe =o)
>

Make sure that the Plug and Play service is enabled and running, if it
isn't the Device Manager list will be blank.

John

Mari wrote:

> Thank you so much for the suggestion, but since my device manager is blank
> how can I remove the USB controllers? Is there another way?
>
> Thank again.
>
> Mari
>
>
>
> "Elmo" wrote:
>
>
>>Mari wrote:
>>
>>>Thanks Joe but nothing worked. After searching everything on this site I
>>>also tried going into BIO at boot, services and still I see nothing on my
>>>device manager. The odd thing is that everything but the USB ports works,
>>>including sound.
>>>
>>>If anyone has any other ideas I need them please. My next course of action
>>>is to restore the computer to its original default settings, thus losing
>>>everything.
>>>
>>>Thank you to anyone who can help.
>>>
>>>
>>>
>>>"Elmo" wrote:
>>>
>>>
>>>>Mari wrote:
>>>>
>>>>>If anyone out there can help me please....non-IT person here.
>>>>>
>>>>>I used an USB flash drive and now none of my USB ports do not work. Even
>>>>>worse is to go to my Device Manager and see it totally blank. Absolutely
>>>>>nothing is shown there like before. How can I fix this? I have Windows XP
>>>>>Home with Service Pack 2 and everything worked well before.
>>>>
>>>>Maybe something here.
>>>>
>>>>USB Help sites:
>>>>http://www.usbman.com/WinME%20USB%20Guide.htm
>>>>
>>>>General USB troubleshooting in Windows XP
>>>>http://support.microsoft.com/kb/310575
>>>>
>>>>Troubleshooting for USB drives
>>>>http://www.uwe-sieber.de/usbtrouble_e.html
>>
>>Try removing all USB controllers from the Device Manager, then reboot.
>>Hopefully they'll be reinstalled, and work.
>>
>>--
>>Joe =o)
>>

Thank you so much John; however, I've already tried that. I confirmed that
it is enabled and when I rebooted my Device Manager is still blank. This is
the most frustrating thing ever as I am attached to my laptop and between the
device manager blank and all USB ports not working I cannot use a printer,
iPod, Palm Pilot, etc. So frustrating. Thank you so much for your
suggestion.

Mari



"John John" wrote:

> Make sure that the Plug and Play service is enabled and running, if it
> isn't the Device Manager list will be blank.
>
> John
>
> Mari wrote:
>
> > Thank you so much for the suggestion, but since my device manager is blank
> > how can I remove the USB controllers? Is there another way?
> >
> > Thank again.
> >
> > Mari
> >
> >
> >
> > "Elmo" wrote:
> >
> >
> >>Mari wrote:
> >>
> >>>Thanks Joe but nothing worked. After searching everything on this site I
> >>>also tried going into BIO at boot, services and still I see nothing on my
> >>>device manager. The odd thing is that everything but the USB ports works,
> >>>including sound.
> >>>
> >>>If anyone has any other ideas I need them please. My next course of action
> >>>is to restore the computer to its original default settings, thus losing
> >>>everything.
> >>>
> >>>Thank you to anyone who can help.
> >>>
> >>>
> >>>
> >>>"Elmo" wrote:
> >>>
> >>>
> >>>>Mari wrote:
> >>>>
> >>>>>If anyone out there can help me please....non-IT person here.
> >>>>>
> >>>>>I used an USB flash drive and now none of my USB ports do not work. Even
> >>>>>worse is to go to my Device Manager and see it totally blank. Absolutely
> >>>>>nothing is shown there like before. How can I fix this? I have Windows XP
> >>>>>Home with Service Pack 2 and everything worked well before.
> >>>>
> >>>>Maybe something here.
> >>>>
> >>>>USB Help sites:
> >>>>http://www.usbman.com/WinME%20USB%20Guide.htm
> >>>>
> >>>>General USB troubleshooting in Windows XP
> >>>>http://support.microsoft.com/kb/310575
> >>>>
> >>>>Troubleshooting for USB drives
> >>>>http://www.uwe-sieber.de/usbtrouble_e.html
> >>
> >>Try removing all USB controllers from the Device Manager, then reboot.
> >>Hopefully they'll be reinstalled, and work.
> >>
> >>--
> >>Joe =o)
> >>
>
>

Give this one a yank:
http://www.reesecomputing.com/downlo...AproposFix.htm

John

Mari wrote:

> Thank you so much John; however, I've already tried that. I confirmed that
> it is enabled and when I rebooted my Device Manager is still blank. This is
> the most frustrating thing ever as I am attached to my laptop and between the
> device manager blank and all USB ports not working I cannot use a printer,
> iPod, Palm Pilot, etc. So frustrating. Thank you so much for your
> suggestion.
>
> Mari
>
>
>
> "John John" wrote:
>
>
>>Make sure that the Plug and Play service is enabled and running, if it
>>isn't the Device Manager list will be blank.
>>
>>John
>>
>>Mari wrote:
>>
>>
>>>Thank you so much for the suggestion, but since my device manager is blank
>>>how can I remove the USB controllers? Is there another way?
>>>
>>>Thank again.
>>>
>>>Mari
>>>
>>>
>>>
>>>"Elmo" wrote:
>>>
>>>
>>>
>>>>Mari wrote:
>>>>
>>>>
>>>>>Thanks Joe but nothing worked. After searching everything on this site I
>>>>>also tried going into BIO at boot, services and still I see nothing on my
>>>>>device manager. The odd thing is that everything but the USB ports works,
>>>>>including sound.
>>>>>
>>>>>If anyone has any other ideas I need them please. My next course of action
>>>>>is to restore the computer to its original default settings, thus losing
>>>>>everything.
>>>>>
>>>>>Thank you to anyone who can help.
>>>>>
>>>>>
>>>>>
>>>>>"Elmo" wrote:
>>>>>
>>>>>
>>>>>
>>>>>>Mari wrote:
>>>>>>
>>>>>>
>>>>>>>If anyone out there can help me please....non-IT person here.
>>>>>>>
>>>>>>>I used an USB flash drive and now none of my USB ports do not work. Even
>>>>>>>worse is to go to my Device Manager and see it totally blank. Absolutely
>>>>>>>nothing is shown there like before. How can I fix this? I have Windows XP
>>>>>>>Home with Service Pack 2 and everything worked well before.
>>>>>>
>>>>>>Maybe something here.
>>>>>>
>>>>>>USB Help sites:
>>>>>>http://www.usbman.com/WinME%20USB%20Guide.htm
>>>>>>
>>>>>>General USB troubleshooting in Windows XP
>>>>>>http://support.microsoft.com/kb/310575
>>>>>>
>>>>>>Troubleshooting for USB drives
>>>>>>http://www.uwe-sieber.de/usbtrouble_e.html
>>>>
>>>>Try removing all USB controllers from the Device Manager, then reboot.
>>>>Hopefully they'll be reinstalled, and work.
>>>>
>>>>--
>>>>Joe =o)
>>>>
>>
>>

Well, thank you but nothing worked. Tonight, sadly, I will use the recovery
disk that came with my laptop and start from scratch thus losing a ton of
information that cannot be backed up.

Thanks to everyone who suggested ideas.

Mari



"John John" wrote:

> Give this one a yank:
> http://www.reesecomputing.com/downlo...AproposFix.htm
>
> John
>
> Mari wrote:
>
> > Thank you so much John; however, I've already tried that. I confirmed that
> > it is enabled and when I rebooted my Device Manager is still blank. This is
> > the most frustrating thing ever as I am attached to my laptop and between the
> > device manager blank and all USB ports not working I cannot use a printer,
> > iPod, Palm Pilot, etc. So frustrating. Thank you so much for your
> > suggestion.
> >
> > Mari
> >
> >
> >
> > "John John" wrote:
> >
> >
> >>Make sure that the Plug and Play service is enabled and running, if it
> >>isn't the Device Manager list will be blank.
> >>
> >>John
> >>
> >>Mari wrote:
> >>
> >>
> >>>Thank you so much for the suggestion, but since my device manager is blank
> >>>how can I remove the USB controllers? Is there another way?
> >>>
> >>>Thank again.
> >>>
> >>>Mari
> >>>
> >>>
> >>>
> >>>"Elmo" wrote:
> >>>
> >>>
> >>>
> >>>>Mari wrote:
> >>>>
> >>>>
> >>>>>Thanks Joe but nothing worked. After searching everything on this site I
> >>>>>also tried going into BIO at boot, services and still I see nothing on my
> >>>>>device manager. The odd thing is that everything but the USB ports works,
> >>>>>including sound.
> >>>>>
> >>>>>If anyone has any other ideas I need them please. My next course of action
> >>>>>is to restore the computer to its original default settings, thus losing
> >>>>>everything.
> >>>>>
> >>>>>Thank you to anyone who can help.
> >>>>>
> >>>>>
> >>>>>
> >>>>>"Elmo" wrote:
> >>>>>
> >>>>>
> >>>>>
> >>>>>>Mari wrote:
> >>>>>>
> >>>>>>
> >>>>>>>If anyone out there can help me please....non-IT person here.
> >>>>>>>
> >>>>>>>I used an USB flash drive and now none of my USB ports do not work. Even
> >>>>>>>worse is to go to my Device Manager and see it totally blank. Absolutely
> >>>>>>>nothing is shown there like before. How can I fix this? I have Windows XP
> >>>>>>>Home with Service Pack 2 and everything worked well before.
> >>>>>>
> >>>>>>Maybe something here.
> >>>>>>
> >>>>>>USB Help sites:
> >>>>>>http://www.usbman.com/WinME%20USB%20Guide.htm
> >>>>>>
> >>>>>>General USB troubleshooting in Windows XP
> >>>>>>http://support.microsoft.com/kb/310575
> >>>>>>
> >>>>>>Troubleshooting for USB drives
> >>>>>>http://www.uwe-sieber.de/usbtrouble_e.html
> >>>>
> >>>>Try removing all USB controllers from the Device Manager, then reboot.
> >>>>Hopefully they'll be reinstalled, and work.
> >>>>
> >>>>--
> >>>>Joe =o)
> >>>>
> >>
> >>
>
>

Mari wrote:
> Well, thank you but nothing worked. Tonight, sadly, I will use the recovery
> disk that came with my laptop and start from scratch thus losing a ton of
> information that cannot be backed up.
>
> Thanks to everyone who suggested ideas.
>
> Mari
>
>
>
> "John John" wrote:
>
>> Give this one a yank:
>> http://www.reesecomputing.com/downlo...AproposFix.htm
>>
>> John
>>
>> Mari wrote:
>>
>>> Thank you so much John; however, I've already tried that. I confirmed that
>>> it is enabled and when I rebooted my Device Manager is still blank. This is
>>> the most frustrating thing ever as I am attached to my laptop and between the
>>> device manager blank and all USB ports not working I cannot use a printer,
>>> iPod, Palm Pilot, etc. So frustrating. Thank you so much for your
>>> suggestion.
>>>
>>> Mari
>>>
>>>
>>>
>>> "John John" wrote:
>>>
>>>
>>>> Make sure that the Plug and Play service is enabled and running, if it
>>>> isn't the Device Manager list will be blank.
>>>>
>>>> John
>>>>
>>>> Mari wrote:
>>>>
>>>>
>>>>> Thank you so much for the suggestion, but since my device manager is blank
>>>>> how can I remove the USB controllers? Is there another way?
>>>>>
>>>>> Thank again.
>>>>>
>>>>> Mari
>>>>>
>>>>>
>>>>>
>>>>> "Elmo" wrote:
>>>>>
>>>>>
>>>>>
>>>>>> Mari wrote:
>>>>>>
>>>>>>
>>>>>>> Thanks Joe but nothing worked. After searching everything on this site I
>>>>>>> also tried going into BIO at boot, services and still I see nothing on my
>>>>>>> device manager. The odd thing is that everything but the USB ports works,
>>>>>>> including sound.
>>>>>>>
>>>>>>> If anyone has any other ideas I need them please. My next course of action
>>>>>>> is to restore the computer to its original default settings, thus losing
>>>>>>> everything.
>>>>>>>
>>>>>>> Thank you to anyone who can help.
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> "Elmo" wrote:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>> Mari wrote:
>>>>>>>>
>>>>>>>>
>>>>>>>>> If anyone out there can help me please....non-IT person here.
>>>>>>>>>
>>>>>>>>> I used an USB flash drive and now none of my USB ports do not work. Even
>>>>>>>>> worse is to go to my Device Manager and see it totally blank. Absolutely
>>>>>>>>> nothing is shown there like before. How can I fix this? I have Windows XP
>>>>>>>>> Home with Service Pack 2 and everything worked well before.
>>>>>>>> Maybe something here.
>>>>>>>>
>>>>>>>> USB Help sites:
>>>>>>>> http://www.usbman.com/WinME%20USB%20Guide.htm
>>>>>>>>
>>>>>>>> General USB troubleshooting in Windows XP
>>>>>>>> http://support.microsoft.com/kb/310575
>>>>>>>>
>>>>>>>> Troubleshooting for USB drives
>>>>>>>> http://www.uwe-sieber.de/usbtrouble_e.html
>>>>>> Try removing all USB controllers from the Device Manager, then reboot.
>>>>>> Hopefully they'll be reinstalled, and work.

You might also try this Google Groups search.. there are 38,000 posts
and there may be an answer hidden away there:

http://groups.google.com/groups/sear...ed&qt_s=Search

--
Joe =o)