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Device\Ide\IdePort0 Error

 
 
Shawn E. Hale
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Posts: n/a
 
      6th Jul 2003
In Event Viewer>System, I see the error message below many times. Sometimes
in groups, sometimes not for hours when no one is on the computer. I don't
get any on-screen errors but if I go to Device Manager and check the Primary
IDE controller for my hard drive, the current mode will drop from Ultra DMA
5 to PIO mode after about 6 of these ATAPI errors. My hard drive is device0
on the Primary IDE channel and a DVD drive is the primary on the Secondary
IDE channel. I don't know which, if either, are generating the errors.Any
ideas? Thanks.


Event Type: Error
Event Source: atapi
Event Category: None
Event ID: 9
Date: 7/3/2003
Time: 7:44:34 PM
User: N/A
Computer: XXXXX
Description:
The device, \Device\Ide\IdePort0, did not respond within the timeout period.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 0f 00 10 00 01 00 64 00 ......d.
0008: 00 00 00 00 09 00 04 c0 .......
0010: 00 01 00 00 00 00 00 00 ........
0018: 6b 9b 05 00 00 00 00 00 k?......
0020: 00 00 00 00 00 00 00 00 ........
0028: 00 00 00 00 00 00 00 00 ........
0030: 00 00 00 00 07 00 00 00 ........


 
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Paul
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Posts: n/a
 
      6th Jul 2003
Are you sure you are using an 80-pin IDE cable that is in good condition? If
you are only using a 40-pin cable, you probably will get some errors when trying
to communicate at UDMA5 speeds. Also is the length of the cable within the IDE
guidelines? I believe 18" is the "official" longest length.

Paul

"Shawn E. Hale" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> In Event Viewer>System, I see the error message below many times. Sometimes
> in groups, sometimes not for hours when no one is on the computer. I don't
> get any on-screen errors but if I go to Device Manager and check the Primary
> IDE controller for my hard drive, the current mode will drop from Ultra DMA
> 5 to PIO mode after about 6 of these ATAPI errors. My hard drive is device0
> on the Primary IDE channel and a DVD drive is the primary on the Secondary
> IDE channel. I don't know which, if either, are generating the errors.Any
> ideas? Thanks.
>
>
> Event Type: Error
> Event Source: atapi
> Event Category: None
> Event ID: 9
> Date: 7/3/2003
> Time: 7:44:34 PM
> User: N/A
> Computer: XXXXX
> Description:
> The device, \Device\Ide\IdePort0, did not respond within the timeout period.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 0f 00 10 00 01 00 64 00 ......d.
> 0008: 00 00 00 00 09 00 04 c0 .......
> 0010: 00 01 00 00 00 00 00 00 ........
> 0018: 6b 9b 05 00 00 00 00 00 k?......
> 0020: 00 00 00 00 00 00 00 00 ........
> 0028: 00 00 00 00 00 00 00 00 ........
> 0030: 00 00 00 00 07 00 00 00 ........
>
>



 
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Shawn E. Hale
Guest
Posts: n/a
 
      6th Jul 2003
This is a 7 month old Gateway and I think the cable is correct. The BIOS
says that a 80 pin conductor is installed. It looks like it is in good
shape. I never would have found this error if I wasn't poking around in the
event viewer (I received no pop-up errors or warnings). Is this a big deal?
It could have been going on for months for all I know - Event Viewer only
went back 7 days.

"Paul" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Are you sure you are using an 80-pin IDE cable that is in good condition?

If
> you are only using a 40-pin cable, you probably will get some errors when

trying
> to communicate at UDMA5 speeds. Also is the length of the cable within

the IDE
> guidelines? I believe 18" is the "official" longest length.
>
> Paul
>
> "Shawn E. Hale" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > In Event Viewer>System, I see the error message below many times.

Sometimes
> > in groups, sometimes not for hours when no one is on the computer. I

don't
> > get any on-screen errors but if I go to Device Manager and check the

Primary
> > IDE controller for my hard drive, the current mode will drop from Ultra

DMA
> > 5 to PIO mode after about 6 of these ATAPI errors. My hard drive is

device0
> > on the Primary IDE channel and a DVD drive is the primary on the

Secondary
> > IDE channel. I don't know which, if either, are generating the

errors.Any
> > ideas? Thanks.
> >
> >
> > Event Type: Error
> > Event Source: atapi
> > Event Category: None
> > Event ID: 9
> > Date: 7/3/2003
> > Time: 7:44:34 PM
> > User: N/A
> > Computer: XXXXX
> > Description:
> > The device, \Device\Ide\IdePort0, did not respond within the timeout

period.
> >
> > For more information, see Help and Support Center at
> > http://go.microsoft.com/fwlink/events.asp.
> > Data:
> > 0000: 0f 00 10 00 01 00 64 00 ......d.
> > 0008: 00 00 00 00 09 00 04 c0 .......
> > 0010: 00 01 00 00 00 00 00 00 ........
> > 0018: 6b 9b 05 00 00 00 00 00 k?......
> > 0020: 00 00 00 00 00 00 00 00 ........
> > 0028: 00 00 00 00 00 00 00 00 ........
> > 0030: 00 00 00 00 07 00 00 00 ........
> >
> >

>
>



 
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Ronnie Vernon MVP
Guest
Posts: n/a
 
      6th Jul 2003
Shawn E. Hale wrote:
> In Event Viewer>System, I see the error message below many times.
> Sometimes in groups, sometimes not for hours when no one is on the
> computer. I don't get any on-screen errors but if I go to Device
> Manager and check the Primary IDE controller for my hard drive, the
> current mode will drop from Ultra DMA 5 to PIO mode after about 6 of
> these ATAPI errors. My hard drive is device0 on the Primary IDE
> channel and a DVD drive is the primary on the Secondary IDE channel.
> I don't know which, if either, are generating the errors.Any ideas?
> Thanks.
>
>
> Event Type: Error
> Event Source: atapi
> Event Category: None
> Event ID: 9
> Date: 7/3/2003
> Time: 7:44:34 PM
> User: N/A
> Computer: XXXXX
> Description:
> The device, \Device\Ide\IdePort0, did not respond within the timeout
> period.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 0f 00 10 00 01 00 64 00 ......d.
> 0008: 00 00 00 00 09 00 04 c0 .......
> 0010: 00 01 00 00 00 00 00 00 ........
> 0018: 6b 9b 05 00 00 00 00 00 k?......
> 0020: 00 00 00 00 00 00 00 00 ........
> 0028: 00 00 00 00 00 00 00 00 ........
> 0030: 00 00 00 00 07 00 00 00 ........


Shawn

In just about all cases involving this error it is due to either poor
cabling, loose cables, a failing controller or failing hardware. See the
following article for some general information.

How to Troubleshoot Event 9 and Event 11 Error Messages:
http://support.microsoft.com/?kbid=154690


--
Ronnie Vernon
Microsoft MVP
Windows Shell/User

Please reply to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.


 
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