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Device failure (on XP Pro)

 
 
Adrian
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      19th Aug 2003
On my system here, I double clicked to play a movie and the mouse
pointer suddenly reverted back to its default, then the entire display
froze. Not even the mouse would move. Then after a few seconds, the
screen went black and came back stating there had been a device
failure. Thing is, I was now in 640x480 16 colors. Windows seemed
functional but it was in low resolution.

The hardware/software I have consists of: ATI Radeon 9700 Pro / Intel
875PBZ / Audigy 2 / Windows XP Pro SP1 / Windows Media player 9. I
have the minidump but don't know which tool I use to read it. So far
as I can see, there's nothing in the Event log for this. I wouldn't
say this happens much, maybe once in two weeks and I'm doing different
things when it happens. This time I tried to play a movie, last time
I was copying files.

Any ideas?

~ Adrian ~

---
"I have often regretted my speech, never my silence."
Xenocrates (396-314 B.C.)


 
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Adrian
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      19th Aug 2003
> failure. Thing is, I was now in 640x480 16 colors. Windows seemed

Correction, it's worse than I mentioned, it boots me back to 4 colors,
not 16!

~ Adrian ~

---
"I have often regretted my speech, never my silence."
Xenocrates (396-314 B.C.)


 
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James
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      19th Aug 2003

"Adrian" <(E-Mail Removed)> wrote in message
news:JHk0b.34004$(E-Mail Removed)...
> On my system here, I double clicked to play a movie and the mouse
> pointer suddenly reverted back to its default, then the entire display
> froze. Not even the mouse would move. Then after a few seconds, the
> screen went black and came back stating there had been a device
> failure. Thing is, I was now in 640x480 16 colors. Windows seemed
> functional but it was in low resolution.
>
> The hardware/software I have consists of: ATI Radeon 9700 Pro / Intel
> 875PBZ / Audigy 2 / Windows XP Pro SP1 / Windows Media player 9. I
> have the minidump but don't know which tool I use to read it. So far
> as I can see, there's nothing in the Event log for this. I wouldn't
> say this happens much, maybe once in two weeks and I'm doing different
> things when it happens. This time I tried to play a movie, last time
> I was copying files.
>
> Any ideas?
>
> ~ Adrian ~
>
> ---
> "I have often regretted my speech, never my silence."
> Xenocrates (396-314 B.C.)
>
>


Graphics card gone?


 
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James
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      19th Aug 2003

"Adrian" <(E-Mail Removed)> wrote in message
news:JHk0b.34004$(E-Mail Removed)...
> On my system here, I double clicked to play a movie and the mouse
> pointer suddenly reverted back to its default, then the entire display
> froze. Not even the mouse would move. Then after a few seconds, the
> screen went black and came back stating there had been a device
> failure. Thing is, I was now in 640x480 16 colors. Windows seemed
> functional but it was in low resolution.
>
> The hardware/software I have consists of: ATI Radeon 9700 Pro / Intel
> 875PBZ / Audigy 2 / Windows XP Pro SP1 / Windows Media player 9. I
> have the minidump but don't know which tool I use to read it. So far
> as I can see, there's nothing in the Event log for this. I wouldn't
> say this happens much, maybe once in two weeks and I'm doing different
> things when it happens. This time I tried to play a movie, last time
> I was copying files.
>
> Any ideas?
>
> ~ Adrian ~
>
> ---
> "I have often regretted my speech, never my silence."
> Xenocrates (396-314 B.C.)
>
>


Or Graphics card driver?


 
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Sascha Hauke
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      19th Aug 2003
On 19.08.2003 09:53, Adrian wrote:
> On my system here, I double clicked to play a movie and the mouse
> pointer suddenly reverted back to its default, then the entire display
> froze. Not even the mouse would move. Then after a few seconds, the
> screen went black and came back stating there had been a device
> failure. Thing is, I was now in 640x480 16 colors. Windows seemed
> functional but it was in low resolution.



Hi Adrian!

Had a similar problem with my P4G8X deluxe, e7205 based board.
It was a fault inherent in the chipset design, AFAIK, and for this
chipset it is fixed by turning off Fast Writes in the graphicscard's
SMART GART dialogue (possibly reducing AGP to 4x might also help).
So, since the 875 is the successor of the 7205, it might be the same
problem!??

Just my 2 (Euro-)Cents worth )

Cheers

Sascha

--
Up until last week, I thought posting was easy. Now I have one less
illusion and a decent news client.

 
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James
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      19th Aug 2003

"Sascha Hauke" <(E-Mail Removed)> wrote in message
news:bhtcia$ruu$06$(E-Mail Removed)...
> On 19.08.2003 09:53, Adrian wrote:
> > On my system here, I double clicked to play a movie and the mouse
> > pointer suddenly reverted back to its default, then the entire display
> > froze. Not even the mouse would move. Then after a few seconds, the
> > screen went black and came back stating there had been a device
> > failure. Thing is, I was now in 640x480 16 colors. Windows seemed
> > functional but it was in low resolution.

>
>
> Hi Adrian!
>
> Had a similar problem with my P4G8X deluxe, e7205 based board.
> It was a fault inherent in the chipset design, AFAIK, and for this
> chipset it is fixed by turning off Fast Writes in the graphicscard's
> SMART GART dialogue (possibly reducing AGP to 4x might also help).
> So, since the 875 is the successor of the 7205, it might be the same
> problem!??
>
> Just my 2 (Euro-)Cents worth )
>
> Cheers
>
> Sascha
>
> --
> Up until last week, I thought posting was easy. Now I have one less
> illusion and a decent news client.
>


Interesting - but why would that go suddenly like that?


 
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Sascha Hauke
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      19th Aug 2003
On 19.08.2003 17:27, James wrote:

> Interesting - but why would that go suddenly like that?



Good question... it might just be the chipset drivers as well, if he
hasn't installed them. In any case, the problem with my e7205 are not
consistent either, and they were not truly re-producable... it would
just crash back to windows in 16-color mode, just as Adrian described.
Yet, for the 7205 this is a very common problem with R300/R350 based
cards, and turning of Fast Writes fixed the problem for a lot of people,
so, I just thought it might be worth a shot )

Sascha


--
Up until last week, I thought posting was easy. Now I have one less
illusion and a decent news client.

 
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JF
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      20th Aug 2003

"Adrian" <(E-Mail Removed)> wrote in message
news:JHk0b.34004$(E-Mail Removed)...
> On my system here, I double clicked to play a movie and the mouse
> pointer suddenly reverted back to its default, then the entire display
> froze. Not even the mouse would move. Then after a few seconds, the
> screen went black and came back stating there had been a device
> failure. Thing is, I was now in 640x480 16 colors. Windows seemed
> functional but it was in low resolution.
>
> The hardware/software I have consists of: ATI Radeon 9700 Pro / Intel
> 875PBZ / Audigy 2 / Windows XP Pro SP1 / Windows Media player 9. I
> have the minidump but don't know which tool I use to read it. So far
> as I can see, there's nothing in the Event log for this. I wouldn't
> say this happens much, maybe once in two weeks and I'm doing different
> things when it happens. This time I tried to play a movie, last time
> I was copying files.
>
> Any ideas?
>
> ~ Adrian ~
>
> ---
> "I have often regretted my speech, never my silence."
> Xenocrates (396-314 B.C.)
>
>


The minidump is for WinDbg, which is a driver debuging tool. It is of little
use without source code for the offending driver.


 
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Adrian
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      20th Aug 2003
> The minidump is for WinDbg, which is a driver debuging tool. It is
of little
> use without source code for the offending driver.


Well, I tried to use this site with no success:

http://oca.microsoft.com/en/Welcome.asp

~ Adrian ~

---
"I have often regretted my speech, never my silence."
Xenocrates (396-314 B.C.)


 
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@drian
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      20th Aug 2003
> In CMOS:
>
> PNP OS installed NO
> Reset configuarion data enable
>
> On MB:
> #1 PCI slot empty (first one under AGP)


Done all that, except the reset configuration data. The Intel 875PBZ
doesn't have that option, not that I see.

In fact, what worried me the most, is that the motherboard is faulty.
As most of us in this newsgroup know, once you get the motherboard in
and hook everything up, route the wiring neatly and get the "insides"
working, having a faulty motherboard is a PITR!

~ Adrian ~

---
"I have often regretted my speech, never my silence."
Xenocrates (396-314 B.C.)


 
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