Turn on Driver Verifier, Type verifier in Start Run. See what the error message is now. Always report the full error message. Make sure you are creating minidumps (which you probably are if sending stuff to MS).
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"Ian Roberts" <(E-Mail Removed)> wrote in message news:d1ebkm$15b$(E-Mail Removed)...
> Hi
>
> I'm using XP Pro SP2.
>
> Just recently my system has been crashing with a series of stop errors -
> most offten happening while attempting to do a backup with Drive Image or
> Nero Backup.
>
> Ive used the Windows error reporting and been directed to Iomega and
> Symantec to obtain updates, which Ive downloaded and installed but the stop
> errors still occur.
>
> Now the Windows error reporting just gives me a generic "unable to determine
> which driver is the cause".
>
> Given the number of drivers installed on a system I'm at a loss on where to
> start.
>
> I realise it could be a lot of work so would appreciate any guidance or tips
> or how to systematically weed out the culprit!
>
> Other than this my system works fine. Right now my main concern is that I'm
> unable to run my usual backup utilities so my backup files are now over two
> weeks old.
>
> Thanks a lot for your time.
>
> Sincerely
>
> Ian
>
>
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