A friend of mine has a major problem. He has high speed
internet, but his ISP went down during the fires down here,
and has not come back up yet. He has a dial up provider,
but at the moment he cannot connect.

His system (windows 2000) is not recognizing his modem.
This appears to be because his system is not recognizing
any COM ports (when I tried to detect a modem with install
new hardware, none was found, and when I tried to manually
add it, there were no COM ports to associate it to).

I tried going into his BIOS, but there is nothing there
about COM ports. I looked at the device manager, and no
COM ports were listed. I used the hardware wizard to add 2
COM ports, and configured them manually. Now the device
manager says it cannot start them (device manager error 10).

On Thu, 13 Nov 2003 23:43:30 -0800, "Michael"
<(E-Mail Removed)> wrote:

>A friend of mine has a major problem. He has high speed
>internet, but his ISP went down during the fires down here,
>and has not come back up yet. He has a dial up provider,
>but at the moment he cannot connect.
>
>His system (windows 2000) is not recognizing his modem.
>This appears to be because his system is not recognizing
>any COM ports (when I tried to detect a modem with install
>new hardware, none was found, and when I tried to manually
>add it, there were no COM ports to associate it to).
>
>I tried going into his BIOS, but there is nothing there
>about COM ports. I looked at the device manager, and no
>COM ports were listed. I used the hardware wizard to add 2
>COM ports, and configured them manually. Now the device
>manager says it cannot start them (device manager error 10).
>
Is this an internal or an external modem you are having trouble with?

If external, is it serial or USB?
--
John Thow
an optimist is a guy/ that has never had/ much experience -
certain maxims of archie; Don Marquis.

To e-mail me, replace the DOTs in the Reply-To: address with dots!

>-----Original Message-----
>On Thu, 13 Nov 2003 23:43:30 -0800, "Michael"
><(E-Mail Removed)> wrote:
>
>>A friend of mine has a major problem. He has high speed
>>internet, but his ISP went down during the fires down here,
>>and has not come back up yet. He has a dial up provider,
>>but at the moment he cannot connect.
>>
>>His system (windows 2000) is not recognizing his modem.
>>This appears to be because his system is not recognizing
>>any COM ports (when I tried to detect a modem with install
>>new hardware, none was found, and when I tried to manually
>>add it, there were no COM ports to associate it to).
>>
>>I tried going into his BIOS, but there is nothing there
>>about COM ports. I looked at the device manager, and no
>>COM ports were listed. I used the hardware wizard to add 2
>>COM ports, and configured them manually. Now the device
>>manager says it cannot start them (device manager error 10).
>>
>Is this an internal or an external modem you are having
trouble with?
>
>If external, is it serial or USB?
>--
>John Thow
> an optimist is a guy/ that has never had/ much experience -
> certain maxims of archie; Don Marquis.
>
>To e-mail me, replace the DOTs in the Reply-To: address
with dots!
>.
>It is an internal modem, and it worked fine 6 months ago
and has not been used since. I really think the problem is
the COM ports. If I enter MODE at the command prompt, the
COM ports do not even show up.