I have windows 2000 Pro. I recently re-installed my modem
drivers after re-formatting my HD. I then had trouble
getting the modem to operate properly. I took direction
from USR as follows:

The modem is not installed properly. From the Control
Panel, go into the Systems folder, and go to the Device
Manager tab, or go to the Hardware tab, and click the
Device Manager button. Uninstall or remove all devices
under the Modems section, as well as any
that may appear under Other Devices. Restart the
computer, and the computer should automatically detect the
modem, and attempt to install drivers for it.

After I did that, the computer detected the modem, but now
it is always detecting it when I re-boot.

Can anyone help?

Sorry for the LONG explanation.

Ron G.

If I had to make a guess, there is still a "hidden" instance of the
modem in device manager. Open device manager and toggle show hidden. You
will probably have to remove all instances and then try installing it again.

Ron G wrote:

> I have windows 2000 Pro. I recently re-installed my modem
> drivers after re-formatting my HD. I then had trouble
> getting the modem to operate properly. I took direction
> from USR as follows:
>
> The modem is not installed properly. From the Control
> Panel, go into the Systems folder, and go to the Device
> Manager tab, or go to the Hardware tab, and click the
> Device Manager button. Uninstall or remove all devices
> under the Modems section, as well as any
> that may appear under Other Devices. Restart the
> computer, and the computer should automatically detect the
> modem, and attempt to install drivers for it.
>
> After I did that, the computer detected the modem, but now
> it is always detecting it when I re-boot.
>
> Can anyone help?
>
> Sorry for the LONG explanation.
>
> Ron G.
>
>