The pst-file is the main file Outlook stores your data in. It's pretty much
what a doc-file is to Word.
Again, the guides will explain you more about it and how to retrieve it.
If you get stuck; you know where to find us.
--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more
http://www.msoutlook.info/
Real World Questions, Real World Answers
-----
"ashbykaye" <(E-Mail Removed)> wrote in message
news:7BF5651E-EBEC-4E97-8BE2-(E-Mail Removed)...
> I'm sorry, I just don't even know what a pst file is, let alone where it
> is
> located. I am computer literate, but not computer savvy. I will do my
> best
> to figure this out. Microsoft just doesn't seem to make it easy sometimes.
> I
> am still stumped as to how this happened. Thanks for your information.
>
> "Roady [MVP]" wrote:
>
>> Which part?
>> Where do you get stuck?
>> All referenced websites contain more info about what you need to do.
>>
>> --
>> Robert Sparnaaij [MVP-Outlook]
>> Coauthor, Configuring Microsoft Outlook 2003
>> http://www.howto-outlook.com/
>> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>>
>> http://www.msoutlook.info/
>> Real World Questions, Real World Answers
>>
>> -----
>>
>> "ashbykaye" <(E-Mail Removed)> wrote in message
>> news:7FB1D99C-2CEA-49C2-822D-(E-Mail Removed)...
>> > Can you dumb it down a little please?
>> >
>> > "Roady [MVP]" wrote:
>> >
>> >> The error suggests an issue with your pst-file. Verify its location
>> >> and
>> >> that
>> >> it still exists.
>> >>
>> >> If it's not in its location you somehow deleted it and you'll need to
>> >> restore it from backup.
>> >> See http://www.howto-outlook.com/howto/backupandrestore.htm
>> >>
>> >> If it's in its location you'll probably need to check it for errors
>> >> with
>> >> scanpst.exe
>> >> See http://www.msoutlook.info/question/77
>> >>
>> >> If you are using an ANSI formatted pst-file and its size is around 2GB
>> >> you'll need to crop it with the pst2gb tool.
>> >> See http://support.microsoft.com/kb/296088
>> >>
>> >> --
>> >> Robert Sparnaaij [MVP-Outlook]
>> >> Coauthor, Configuring Microsoft Outlook 2003
>> >> http://www.howto-outlook.com/
>> >> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>> >>
>> >> http://www.msoutlook.info/
>> >> Real World Questions, Real World Answers
>> >>
>> >> -----
>> >>
>> >> "ashbykaye" <(E-Mail Removed)> wrote in message
>> >> news:38F1172A-360A-425F-B9C6-(E-Mail Removed)...
>> >> > Hi all, I have been a long time user of Outlook. All goes well until
>> >> > the
>> >> > other day. I cannot open it. I get the following error message:
>> >> > Cannot
>> >> > start
>> >> > Microsoft Office Outlook. Unable to open the Outlook window. The set
>> >> > of
>> >> > folders could not be opened. The set of folders could not be opened.
>> >> > I
>> >> > have
>> >> > found other posts on here concerning this, but I have a different
>> >> > problem.
>> >> > I
>> >> > did create a new Outlook, and I can open it, but 2 problems remain:
>> >> > 1st: I get all kinds of error messages about the "normal" folder.
>> >> > Whatever
>> >> > that is
>> >> > 2nd (and MOST important): I desperately need to access my old emails
>> >> > that
>> >> > I
>> >> > had in files. I cannot figure out how to get to them.
>> >> >
>> >> > I am at the point that I don't even care if I cannot use Outlook
>> >> > anymore,
>> >> > but I need those emails. Please, if you can help, let me know.
>> >> > Thanks
>> >> > so
>> >> > much for your help.
>> >> >
>> >> > Michelle
>> >>
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