The machine remains infected (i.e., ZLOB/Vundo/SDBot, all protected by a
rootkit) and you've got a lot more work to do (unless you wipe & reload).
cf.
http://msmvps.com/blogs/harrywaldron...-delivery.aspx
Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315
Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.
Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware
When all else fails, HijackThis v2.0.2
(
http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjuction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://aumha.net/viewforum.php?f=30,
http://forums.spybot.info/forumdisplay.php?f=22,
http://castlecops.com/forum67.html, or other appropriate forums for review
by an expert in such matters, not here.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
Maurice wrote:
> One of my users managed to open a spoof email supposedly from UPS which
> unleashed a trojan - some sort of fake virus warning. I managed to remove
> the virus which has installed a .bmp file as the desktop image but then
> managed to turn off a couple of the tabs on desktop properties.
>
> When you fire up desk.cpl in Control Panel there are only three tabs:
>
> Themes
> Appearance
> Settings
>
> two missing ones:
> Desktop
> ScreenSaver
>
> So now I can't reset desktop images or set screensaver properties.
>
> I looked in Local Security Policies but couldn't find anything obvious
> there
> and can't seem to find a config file for desk.cpl which could have been
> altered.
>
> If anyone has any ideas on where to look I'd be much obliged.
>
>
>
> ps If you come across any virus writers please kill them.
>
> Thanks