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Desktop not working - no icons, start button, etc.

 
 
jaredean
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Posts: n/a
 
      15th Sep 2008
Friday before I left for the day programs just suddenly started
erroring out and then i got a BSOD. I had to go home, so i just let
it reboot itself and left for the day. Came in this morning and it
looks like it was trying to do a scandisk over the weekend (which only
takes a few minutes) and was stopped on part 2 of 3...

so, i shut it down, started it up and let it go through it again
(which it accomplished)...but, once it started up again I could login,
but had no desktop icons, no start bar, nothing. I can do a CRTL +
ALT + DEL to bring of the task manager, but that is it. I can also
login using safe mode, but I can't see anything in there either.

It seemed like Explorer.exe process wasn't running, but when I tried
to start it (Task Manager > New Task) it wouldn't start (once it shut
down again)...

The last thing i did before it had problems was install the new Itunes
8 and was moving stuff to my iPod...

I just want to get to a system restore window and take it back to
Friday Morning (or get in and uninstall iTunes)...

Any ideas?

thanks,
jared
 
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sgopus
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      15th Sep 2008
There is a reported problem with itunes and the newest drivers, causing BSOD's
I would restore to a previous date to the itunes update and do some checking
into the issue I had read of of some resolutions for the problem, I think it
was on this forum.

"jaredean" wrote:

> Friday before I left for the day programs just suddenly started
> erroring out and then i got a BSOD. I had to go home, so i just let
> it reboot itself and left for the day. Came in this morning and it
> looks like it was trying to do a scandisk over the weekend (which only
> takes a few minutes) and was stopped on part 2 of 3...
>
> so, i shut it down, started it up and let it go through it again
> (which it accomplished)...but, once it started up again I could login,
> but had no desktop icons, no start bar, nothing. I can do a CRTL +
> ALT + DEL to bring of the task manager, but that is it. I can also
> login using safe mode, but I can't see anything in there either.
>
> It seemed like Explorer.exe process wasn't running, but when I tried
> to start it (Task Manager > New Task) it wouldn't start (once it shut
> down again)...
>
> The last thing i did before it had problems was install the new Itunes
> 8 and was moving stuff to my iPod...
>
> I just want to get to a system restore window and take it back to
> Friday Morning (or get in and uninstall iTunes)...
>
> Any ideas?
>
> thanks,
> jared
>

 
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jaredean
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Posts: n/a
 
      16th Sep 2008
thanks for your reply, but i am unable to restore to a previous date
because i can't bring up the restore panel -- i get no icons, no start
menu, no taskbar, etc...

jared

On Mon, 15 Sep 2008 14:48:00 -0700, sgopus
<(E-Mail Removed)> wrote:

>There is a reported problem with itunes and the newest drivers, causing BSOD's
>I would restore to a previous date to the itunes update and do some checking
>into the issue I had read of of some resolutions for the problem, I think it
>was on this forum.
>
>"jaredean" wrote:
>
>> Friday before I left for the day programs just suddenly started
>> erroring out and then i got a BSOD. I had to go home, so i just let
>> it reboot itself and left for the day. Came in this morning and it
>> looks like it was trying to do a scandisk over the weekend (which only
>> takes a few minutes) and was stopped on part 2 of 3...
>>
>> so, i shut it down, started it up and let it go through it again
>> (which it accomplished)...but, once it started up again I could login,
>> but had no desktop icons, no start bar, nothing. I can do a CRTL +
>> ALT + DEL to bring of the task manager, but that is it. I can also
>> login using safe mode, but I can't see anything in there either.
>>
>> It seemed like Explorer.exe process wasn't running, but when I tried
>> to start it (Task Manager > New Task) it wouldn't start (once it shut
>> down again)...
>>
>> The last thing i did before it had problems was install the new Itunes
>> 8 and was moving stuff to my iPod...
>>
>> I just want to get to a system restore window and take it back to
>> Friday Morning (or get in and uninstall iTunes)...
>>
>> Any ideas?
>>
>> thanks,
>> jared
>>

 
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PaulM
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      16th Sep 2008
Go here and download and run FixShell
http://www.paulsxp.com/forum/viewtopic.php?f=13&t=133
This script will fix the Explorer Shell.


--
---------------------------------------------------------------------------------
www.paulsxp.com
www.paulsxp.com/forum
www.supportspace.com/home/home.s2?aiu=paulm
---------------------------------------------------------------------------------

"jaredean" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> thanks for your reply, but i am unable to restore to a previous date
> because i can't bring up the restore panel -- i get no icons, no start
> menu, no taskbar, etc...
>
> jared
>
> On Mon, 15 Sep 2008 14:48:00 -0700, sgopus
> <(E-Mail Removed)> wrote:
>
>>There is a reported problem with itunes and the newest drivers, causing
>>BSOD's
>>I would restore to a previous date to the itunes update and do some
>>checking
>>into the issue I had read of of some resolutions for the problem, I think
>>it
>>was on this forum.
>>
>>"jaredean" wrote:
>>
>>> Friday before I left for the day programs just suddenly started
>>> erroring out and then i got a BSOD. I had to go home, so i just let
>>> it reboot itself and left for the day. Came in this morning and it
>>> looks like it was trying to do a scandisk over the weekend (which only
>>> takes a few minutes) and was stopped on part 2 of 3...
>>>
>>> so, i shut it down, started it up and let it go through it again
>>> (which it accomplished)...but, once it started up again I could login,
>>> but had no desktop icons, no start bar, nothing. I can do a CRTL +
>>> ALT + DEL to bring of the task manager, but that is it. I can also
>>> login using safe mode, but I can't see anything in there either.
>>>
>>> It seemed like Explorer.exe process wasn't running, but when I tried
>>> to start it (Task Manager > New Task) it wouldn't start (once it shut
>>> down again)...
>>>
>>> The last thing i did before it had problems was install the new Itunes
>>> 8 and was moving stuff to my iPod...
>>>
>>> I just want to get to a system restore window and take it back to
>>> Friday Morning (or get in and uninstall iTunes)...
>>>
>>> Any ideas?
>>>
>>> thanks,
>>> jared
>>>

 
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jaredean
Guest
Posts: n/a
 
      16th Sep 2008
thanks for the script - i would love to run it but am not sure how...i
can't see anything (my computer, start/run, etc.) to be able to see
the script to run it...i copied it to a USB key and tried to run a new
task, but can't locate the script...

jared


On Tue, 16 Sep 2008 10:44:45 -0400, "PaulM" <(E-Mail Removed)> wrote:

>Go here and download and run FixShell
>http://www.paulsxp.com/forum/viewtopic.php?f=13&t=133
>This script will fix the Explorer Shell.

 
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PaulM
Guest
Posts: n/a
 
      16th Sep 2008
All you do is click or (double click) on the file like any other file.
You can run it from any where, from the desktop the folder you downloaded it
too.
If you want to check the file you can open it with notepad.

--
---------------------------------------------------------------------------------
www.paulsxp.com
www.paulsxp.com/forum
www.supportspace.com/home/home.s2?aiu=paulm
---------------------------------------------------------------------------------

"jaredean" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> thanks for the script - i would love to run it but am not sure how...i
> can't see anything (my computer, start/run, etc.) to be able to see
> the script to run it...i copied it to a USB key and tried to run a new
> task, but can't locate the script...
>
> jared
>
>
> On Tue, 16 Sep 2008 10:44:45 -0400, "PaulM" <(E-Mail Removed)> wrote:
>
>>Go here and download and run FixShell
>>http://www.paulsxp.com/forum/viewtopic.php?f=13&t=133
>>This script will fix the Explorer Shell.


 
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jaredean
Guest
Posts: n/a
 
      16th Sep 2008
Paul, you are not reading my posts...you seem to just be reading a
line or two, but you are really not understanding what i've written
the last 3 posts...i am telling you that there is no desktop icons, no
start bar, no my compute, no anything. So, there is no way i can run
this file.

jared

On Tue, 16 Sep 2008 12:27:23 -0400, "PaulM" <(E-Mail Removed)> wrote:

>All you do is click or (double click) on the file like any other file.
>You can run it from any where, from the desktop the folder you downloaded it
>too.
>If you want to check the file you can open it with notepad.

 
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PaulM
Guest
Posts: n/a
 
      16th Sep 2008
You are right, I jump over that part. Can you get explorer to run from the
Task Manager?
What about Safe Mode?

--
---------------------------------------------------------------------------------
www.paulsxp.com
www.paulsxp.com/forum
www.supportspace.com/home/home.s2?aiu=paulm
---------------------------------------------------------------------------------

"jaredean" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Paul, you are not reading my posts...you seem to just be reading a
> line or two, but you are really not understanding what i've written
> the last 3 posts...i am telling you that there is no desktop icons, no
> start bar, no my compute, no anything. So, there is no way i can run
> this file.
>
> jared
>
> On Tue, 16 Sep 2008 12:27:23 -0400, "PaulM" <(E-Mail Removed)> wrote:
>
>>All you do is click or (double click) on the file like any other file.
>>You can run it from any where, from the desktop the folder you downloaded
>>it
>>too.
>>If you want to check the file you can open it with notepad.


 
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Terry R.
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Posts: n/a
 
      16th Sep 2008
The date and time was 9/16/2008 8:22 AM, and on a whim, jaredean pounded
out on the keyboard:

> thanks for the script - i would love to run it but am not sure how...i
> can't see anything (my computer, start/run, etc.) to be able to see
> the script to run it...i copied it to a USB key and tried to run a new
> task, but can't locate the script...
>
> jared
>
>
> On Tue, 16 Sep 2008 10:44:45 -0400, "PaulM" <(E-Mail Removed)> wrote:
>
>> Go here and download and run FixShell
>> http://www.paulsxp.com/forum/viewtopic.php?f=13&t=133
>> This script will fix the Explorer Shell.


Hi Jared,

If you press Ctrl-Alt-Del do you get the Windows Security dialog? If
so, click the Task Manager button, then click File, New Task, and enter:
%systemroot%\system32\restore\rstrui.exe

This should bring up System Restore.

Report back,

--
Terry R.

***Reply Note***
Anti-spam measures are included in my email address.
Delete NOSPAM from the email address after clicking Reply.
 
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jaredean
Guest
Posts: n/a
 
      16th Sep 2008
thanks for this information...i tried it and i was able to get into
the task manager, run the command you gave me and all it did was start
that process (rstrui.exe), but it didn't start system restore...man,
SO CLOSE!!!

any other suggestions? i have the Windows CD and know how to get into
the recovery console, but havne't really done much in there before and
wanted to do a system restore if possible...

jared

On Tue, 16 Sep 2008 10:05:02 -0700, "Terry R." <(E-Mail Removed)>
wrote:

>The date and time was 9/16/2008 8:22 AM, and on a whim, jaredean pounded
>out on the keyboard:
>
>> thanks for the script - i would love to run it but am not sure how...i
>> can't see anything (my computer, start/run, etc.) to be able to see
>> the script to run it...i copied it to a USB key and tried to run a new
>> task, but can't locate the script...
>>
>> jared
>>
>>
>> On Tue, 16 Sep 2008 10:44:45 -0400, "PaulM" <(E-Mail Removed)> wrote:
>>
>>> Go here and download and run FixShell
>>> http://www.paulsxp.com/forum/viewtopic.php?f=13&t=133
>>> This script will fix the Explorer Shell.

>
>Hi Jared,
>
>If you press Ctrl-Alt-Del do you get the Windows Security dialog? If
>so, click the Task Manager button, then click File, New Task, and enter:
>%systemroot%\system32\restore\rstrui.exe
>
>This should bring up System Restore.
>
>Report back,

 
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